Overstaying my welcome in a supermarket car park

[bad company]

Funny, since saying I sorted out a 'fine' my mum got at Aldi she just told me she got another one at Lidl. Apparently another shopper had gone off and left their shopping. Mum took it to the manager's office then struggled with a new credit card system (she is 86) and it all took too long.

I told her to go back and speak with the manager again.

[bad company]

Matt1977 said:

I got one at Morrisons recently (Feb 16), NCP said I had stayed from 9am til 1230pm, and that would cost me £80.

I emailed Morrisons customer service to complain, mentioning that I had visited twice on that day and as a loyal customer wasn't best pleased. After a week or two they wrote back that the charge was cancelled as a goodwill gesture. I doubt NCP wanted to trawl through hours of CCTV footage to see if their computers missed my leaving and returning.

So had you left the car park & returned or were you trying it on?

[rich888]

bad company said:

Matt1977 said:

I got one at Morrisons recently (Feb 16), NCP said I had stayed from 9am til 1230pm, and that would cost me £80.

I emailed Morrisons customer service to complain, mentioning that I had visited twice on that day and as a loyal customer wasn't best pleased. After a week or two they wrote back that the charge was cancelled as a goodwill gesture. I doubt NCP wanted to trawl through hours of CCTV footage to see if their computers missed my leaving and returning.

So had you left the car park & returned or were you trying it on?

A few years ago my elderly aunt received a 'fine' for overstaying in the local Morrisons car-park, basically she's in her late 80s so does her shopping with a friend then goes for a chinwag in the Morrisons restaurant before the drive home, all done at a very leisurely pace as you do at that age. She did actually pay the 'fine' though stopped shopping there for a while following this incident because it was just too expensive. Once I found out about this and read the letter I made one swift call to the store manager who I have to say was most apologetic about the whole incident and she received a prompt refund in the post.

Am led to believe that the council own the land that the Morrisons car-park sits on, so dictate the draconian terms for parking, which probably pisses off not only the car parking customers but also the Morrisons staff and manager who have to deal with irate customers on a daily basis.

As a footnote to this story I ought to add that following on from this incident my aunt sold her car because it was just too expensive to run and then discovered the local Aldi store which was within walking distance, so she doesn't shop in Morrisons as often as she used to, primarily because Aldi is cheaper and the products sold are of a higher quality and cheaper by quite a margin.

Motto of the story is don't bite the hand that feeds you