Sister in-law, no insurance question?

Sister in-law, no insurance question?

Author
Discussion

xRIEx

8,180 posts

149 months

Tuesday 9th August 2016
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xjay1337 said:
I'm not sure, I just remember when I first took insurance out on my first car I couldn't remember the reg of it when I phoned up to ask about a modification.

I gave them my address and they asked for my date of birth and it was fine.

Maybe systems have changed! smile
That was for finding your record in their database, not the car details from the DVLA.

xjay1337

15,966 posts

119 months

Tuesday 9th August 2016
quotequote all
For an existing policy.

My point was that when the girl was pulled over surely she could have called her insurance (or had the police do it) and with her name and address they should have been able to confirm the vehicle was insured

If it was say 1 or 2 letters out, maybe WX52 RVB instead of WX52 RVD then that's understandable but could be easily resolved at the roadside? So I am thinking that the SiL didn't actually have a valid insurance policy at all! I have seen on Police Chase Action type shows, one guy had an insurance policy which started at 2pm, but he was pulled over at 11:30am, the police officer did him for 6 points but seemed quite sad doing so.

When I started driving I also kept a copy of my driving license and insurance in my Glovebox for the first 6 months just incase!

Jim AK

4,029 posts

125 months

Tuesday 9th August 2016
quotequote all
xjay1337 said:
I am thinking that the SiL didn't actually have a valid insurance policy at all
yes

BobSaunders

3,033 posts

156 months

Tuesday 9th August 2016
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Call the insurance company and request a copy of the tape of when she called up.


xRIEx

8,180 posts

149 months

Tuesday 9th August 2016
quotequote all
xjay1337 said:
My point was that when the girl was pulled over surely she could have called her insurance (or had the police do it) and with her name and address they should have been able to confirm the vehicle was insured
I think they'd need it in writing in any case, I'm not aware of any situation where that's happened. I certainly never got a phone call with a client saying, "I've been stopped by the police, please can you tell them I'm insured?" I've certainly had to issue plenty of cover notes in the past.

If the reg number was wrong on the record then they can't confirm it's covered. However, it should be fairly clear by common sense that it must be an innocent mistake and no one would intentionally give a wrong registration number - there is no benefit to be gained by doing so and as seen in this case, it's only to a person's detriment.

ashleyman

6,991 posts

100 months

Tuesday 9th August 2016
quotequote all
xjay1337 said:
When I started driving I also kept a copy of my driving license and insurance in my Glovebox for the first 6 months just incase!
I still do. I know it's not worth the paper it's printed on as on the police shows they do say 'you could have faked it', but it's there for my own benefit just in case!

The Mad Monk

10,474 posts

118 months

Wednesday 10th August 2016
quotequote all
ashleyman said:
xjay1337 said:
When I started driving I also kept a copy of my driving license and insurance in my Glovebox for the first 6 months just incase!
I still do. I know it's not worth the paper it's printed on as on the police shows they do say 'you could have faked it', but it's there for my own benefit just in case!
It's also a record of names, phone numbers, policy numbers etc.

OldGermanHeaps

3,843 posts

179 months

Wednesday 10th August 2016
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You should submit a subject access request under the data protection act for the recordings of the call.

Mr Classic

224 posts

120 months

Wednesday 10th August 2016
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Friend had a similar issue, got six points and the fine. Went down as an 'admin error' apparently but I believe it was an absolute offence. If she had crashed and caused damage, would the insurance company have covered her?

bobtail4x4

3,723 posts

110 months

Wednesday 10th August 2016
quotequote all
many years ago I was given a producer, the desk sargent was a mate from school, my insurance had the right letters on it but in the wrong order,
the MOT was ok.
he walked outside looked at the car and ripped up the police paperwork, apparently it would have taken more sorting than it was worth.

TwigtheWonderkid

43,451 posts

151 months

Wednesday 10th August 2016
quotequote all
Mr Classic said:
Friend had a similar issue, got six points and the fine. Went down as an 'admin error' apparently but I believe it was an absolute offence. If she had crashed and caused damage, would the insurance company have covered her?
Of course. Making a mistake on the reg number, whether it's the customer or the insurer, is not driving without insurance. You have insurance, it's just that one small detail is incorrect.

When you insure a car, they take hundreds of details, from your name, car details, address, personal history etc. Making a mistake on the reg number is no different to them misspelling your name or misspelling the town you live in. It has fk all to do with driving without insurance.

Sheepshanks

32,836 posts

120 months

Wednesday 10th August 2016
quotequote all
TwigtheWonderkid said:
Mr Classic said:
Friend had a similar issue, got six points and the fine. Went down as an 'admin error' apparently but I believe it was an absolute offence. If she had crashed and caused damage, would the insurance company have covered her?
Of course. Making a mistake on the reg number, whether it's the customer or the insurer, is not driving without insurance. You have insurance, it's just that one small detail is incorrect.

When you insure a car, they take hundreds of details, from your name, car details, address, personal history etc. Making a mistake on the reg number is no different to them misspelling your name or misspelling the town you live in. It has fk all to do with driving without insurance.
Agree with the above - it's a clerical error, the car was insured. It shouldn't even get to court.

Quite why the cop felt it necessary to impound it, who knows? Perhaps he didn't check or wasn't given enough information so the error didn't become clear.


People should carefully check these things though - a few years ago my daughter moved to a very big name insurer and they issued a policy for the previous year! And she's one of these people who normally only opens post if it looks interesting - however they wrote to her a couple of days later to tell her insurance had expired and thankfully she opened that letter.

Trax

1,537 posts

233 months

Thursday 11th August 2016
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As above have said, if there has been a clerical error and they have just got the reg number wrong, then of course she is insured. You insure cars, not registration plates!!

If it was a brand new car, then likely the reg would not bring up the car details at the insurers, so they were manually entered?

Hopefully they didnt insure a totally different car by using the wrong reg number, but if thats the case, maybe a letter from the insurer, if it is their fault may help in court.

If just reg is noted wrong, and car is correct, then you just need these amending, and taking this to police station may stop any further action - hopefully. Otherwise its going to court to explain error, and that you were insured, and dont forget to get recovery/release costs returned.

xjay1337

15,966 posts

119 months

Thursday 11th August 2016
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Can OP update please?

BigsimonY

Original Poster:

616 posts

126 months

Thursday 11th August 2016
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Nothing much to update. She has contacted a suitable lawyer, she is await a court date, her lawyer has told her not to panic and let him deal with it. Well that's what I've been told anyway.

Jim AK

4,029 posts

125 months

Thursday 11th August 2016
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Has she got the car back?

CanAm

9,266 posts

273 months

Thursday 11th August 2016
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I can't understand how this has got so far. Your sister-in-law took out a policy some two weeks ago so surely would have had documents to produce to the police with all the correct details apart from a slight error in the reg number. That should have put a stop to any further action as mentioned above.
I get the feeling that she has not given the OP the whole story.

TwigtheWonderkid

43,451 posts

151 months

Friday 12th August 2016
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CanAm said:
I can't understand how this has got so far. Your sister-in-law took out a policy some two weeks ago so surely would have had documents to produce to the police with all the correct details apart from a slight error in the reg number. That should have put a stop to any further action as mentioned above.
I get the feeling that she has not given the OP the whole story.
Yup, sounds about right. This kind of thing happens 100 times a day and is sorted out in 5 minutes.

esxste

3,693 posts

107 months

Friday 12th August 2016
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Always love this threads where the PH Investigators don their tinfoil hats, dream up some nefarious plot, then chastise the OP for not giving the details that fit their insane little stories.

OP, glad to see the SIL now has a lawyer. Seems like something simple to sort out. Good luck smile

CanAm

9,266 posts

273 months

Friday 12th August 2016
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I don't think anyone has chastised the OP who is merely an innocent messenger in this case. Likewise I am pleased that the SIL has some legal representation and that should hopefully resolve the matter.
As a 19-year old who has only just passed her test, we should cut her some slack. My comments about why the case has gone so far are aimed as much at "the Powers That Be"; it should not have been allowed to go as far as the girl have her car confiscated.