Random Insurance letter

[Saleen836]

Yesterday I received a letter from Zenith who I have insured my old Yamaha 125 motorbike with via Bennetts, the letter quotes my policy number and states 'Critical information about your policy'

It goes on to say they are focused on keeping premiums low and to provide a first class service and that I need to pay particular attention to my policy conditions relating to the reporting of any accidents.
It states "Should you be unfortunate to be involved in a road traffic accident,regardless of who was responsible or whether you intend making a claim on your policy, you MUST notify us imediately. Unless it is unsafe to do, you MUST NOTIFY US WITHIN ONE HOUR of any accident occuring."

It then lists contact numbers and also informs me of a Zenith App!

Anyone else had a letter like this recently as it got me thinking it might be their way of giving me a chance to inform them that I have been involved in an accident ( I have not as the bike is sorn and only insured to keep my no-claims)

[BOF]

Ask them what to do in the event of Post Mortem???

BOF

[ging84]

sounds like they are trying to encourage you do download thier app
i wonder what permissions it asks for, location data no doubt, so you can report the location of an accident, but they promise to try really really hard to only spy on you in ways you won't find out about.

[andyc11]

Your policy will contain t&c's that will confirm the maximum period in which you can claim - normally 180 days. Reason for the letter? Your insurer gets hold of you first, they can manage the claim directly or through their own agent, rather than letting one of the accident management companies contacting you.

Nothing to worry about and no big brother stuff here, just trying to keep their costs down.