new win 10 laptop forgot p/word

new win 10 laptop forgot p/word

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Discussion

anonymous-user

Original Poster:

54 months

Wednesday 28th September 2016
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As title, not linked to my Microsoft account. What can i do?

WinstonWolf

72,857 posts

239 months

Wednesday 28th September 2016
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Download UltimateBootCD (free) and reset the password. http://www.ultimatebootcd.com/

Use the Offline NT Password & Registry Editor. Not tried it on W10 but works on previous versions. The instructions are on the site...

Thorburn

2,399 posts

193 months

Wednesday 28th September 2016
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Create bootable USB Windows 10 install drive, erase HDD, reinstall.

Added bonus of it'll remove any pre-installed crap at the same time. Windows Update should sort most the drivers, anything else get from manufacturers website.

anonymous-user

Original Poster:

54 months

Thursday 29th September 2016
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thanks, I have created the usb drive, but can't get it to boot. I've tried f10 but nothing happens on start up. any ideas?

davepoth

29,395 posts

199 months

Thursday 29th September 2016
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The Spruce goose said:
thanks, I have created the usb drive, but can't get it to boot. I've tried f10 but nothing happens on start up. any ideas?
Try some other keys - I have to press "0" to access the boot options menu on this computer.

Thorburn

2,399 posts

193 months

Thursday 29th September 2016
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What laptop is it?

I typically will just hammer F9 through F12, but bear in mind you'll probably need to hold down the Fn key too.

WinstonWolf

72,857 posts

239 months

Thursday 29th September 2016
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You're making a lot of work for yourself... Unless you like the idea of flattening it and starting again smile

anonymous-user

Original Poster:

54 months

Thursday 29th September 2016
quotequote all
thanks people i got it working...

you have to hold down shift and select restart then from there. it it is a ball ache, i have removed the password screen in the past so may do that again.