Car paint work

Author
Discussion

rallycross

12,787 posts

237 months

Wednesday 19th October 2016
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Swop it for a red one ( the red ones are much faster anyway - plus the paint matches better
Well that's until it's 6 years old it when it will be more of a pink colour like my Integra tyre R went at 6 yrs old!).

mattyc69

Original Poster:

330 posts

152 months

Wednesday 19th October 2016
quotequote all
rallycross said:
Swop it for a red one ( the red ones are much faster anyway - plus the paint matches better
Well that's until it's 6 years old it when it will be more of a pink colour like my Integra tyre R went at 6 yrs old!).
Already have a milano red one! Not a FK2 but my beloved 2002 EP3 which only comes out in the sunshine now, It has unfortunately gone a bit pink but comes up well after a polish. Just realised I have owned it for 11 years this month only covered about 30k miles from new!



SmoothCriminal

5,053 posts

199 months

Wednesday 19th October 2016
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Hope you get it resolved.

How bad is it? Got any photos?

julianc

1,984 posts

259 months

Wednesday 19th October 2016
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funkyrobot said:
I am absolutely sure that your contract is with the dealer. You bought from them, not Honda. They need to handle the rejection.

It sounds like they are fobbing you off and making you do the legwork. If people bought direct from Honda, dealers wouldn't exist.

I'm not a retail lawyer, I don't run a dealership and don't work for citizens advice. However, I'm convinced you need to go through the dealer.

Happy to be proved wrong by someone in the know.
This.

I actually rejected a new MX-5 within the 30 days and my rejection letter was issued to the Mazda dealer, not Mazda UK.

(I did accept it later, but that's another story)!



funkyrobot

18,789 posts

228 months

Wednesday 19th October 2016
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SmoothCriminal said:
Hope you get it resolved.

How bad is it? Got any photos?
Good point. OP - any photos?

We haven't see the problem yet.

funkyrobot

18,789 posts

228 months

Wednesday 19th October 2016
quotequote all
julianc said:
This.

I actually rejected a new MX-5 within the 30 days and my rejection letter was issued to the Mazda dealer, not Mazda UK.

(I did accept it later, but that's another story)!
Do tell.


Sheepshanks

32,725 posts

119 months

Wednesday 19th October 2016
quotequote all
funkyrobot said:
I am absolutely sure that your contract is with the dealer. You bought from them, not Honda. They need to handle the rejection.

It sounds like they are fobbing you off and making you do the legwork. If people bought direct from Honda, dealers wouldn't exist.

I'm not a retail lawyer, I don't run a dealership and don't work for citizens advice. However, I'm convinced you need to go through the dealer.

Happy to be proved wrong by someone in the know.
Perhaps the car is on Honda finance, so maybe they need to do it? That would also mean that it's not the OPs car, it belongs to Honda.


I don't know if it's standard practice, but missus used to have a Jazz and when someone crashed into the back of it, the new rear bumper came ready painted from the factory. I was (slightly) concerned it would look a bit different, but it didn't. Car was light metallic blue.

mattyc69

Original Poster:

330 posts

152 months

Wednesday 19th October 2016
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I hope the above works, it looks a lot worse than this in real life hard to get a good pic with our 10 year old works camera.

As you can see the front bumper and wing vent are cream and the rest of the car is white. Only the front bumper and half of the wheel arch is clean, When the whole car is washed you can image what it looks like.

BlueHave

4,642 posts

108 months

Wednesday 19th October 2016
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I started a thread about this a few months back. The state of the paintwork on some new cars is shocking.

It's not even just small puddle jumpers, current BMW have orange peel and swirls from new.

Nissan Qashqai have to be the worst i've seen but then thats what happens when you get drunk Mackems to do the painting rofl

funkyrobot

18,789 posts

228 months

Wednesday 19th October 2016
quotequote all
mattyc69 said:


I hope the above works, it looks a lot worse than this in real life hard to get a good pic with our 10 year old works camera.

As you can see the front bumper and wing vent are cream and the rest of the car is white. Only the front bumper and half of the wheel arch is clean, When the whole car is washed you can image what it looks like.
I can see the difference where the bumper meets the wing at the wheel arch (either side of the panel gap that goes down to the wheel).

I wouldn't be happy with that at all.

Digitalize

2,850 posts

135 months

Wednesday 19th October 2016
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The bumper looks more like Championship White to me, there's a reason it's called Championship Cream.

mattyc69

Original Poster:

330 posts

152 months

Wednesday 19th October 2016
quotequote all
Digitalize said:
The bumper looks more like Championship White to me, there's a reason it's called Championship Cream.
Exactly what I said to the guys at the dealership who kind of looked at me blankly. The plastics are the correct colour its the rest of the car that's wrong. Looking at the pic its really not doing justice to how bad it is, I will try to get some good pics at the weekend with the car clean and my brothers camera.

Digitalize

2,850 posts

135 months

Wednesday 19th October 2016
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Shame really, I was out filming two blue ones yesterday, did look pretty good in that colour, but the white is the colour!

GTIAlex

1,935 posts

166 months

Wednesday 19th October 2016
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Similar issue on our 208 GTI, white car with cream bumpers.
Its only a lease runabout so not to bothered but id be rejecting the car in your position or maybe swapping for a different colour with some benefits for the inconvenience.

sospan

2,483 posts

222 months

Wednesday 19th October 2016
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A mate has an MX5. The panel above the boot( separating boot from cockpit area) was a different shade to the rest. Mazda tried respray but still the same.
He was passing Chipsaway in Swansea so called in. They used a spectro to get the colour and did 3 test pieces of the colour, one shade up, one shade down. The predicted one was spot on. They then sprayed the panel ( not a huge one) for a standard Chipsaway price (can't remember how much but a lot cheaper than a bodyshop).
So, by esting the colour of the car they then mixed paint and got it perfect! Now...why can't a dealer/Honda manage that?
OK...no mismatch of plastic/metal to deal with but...
Also, Honda will probably refer to their factory paint batch for colour.
For a major manufacturer to allow colour mismatch past their QC is not good. Surely they would be aware of the issues with substrate effects from design/development?

RobinOakapple

2,802 posts

112 months

Thursday 20th October 2016
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mattyc69 said:
So turns out the dealership was correct,
Did you buy it from Honda UK. No

Did you buy it from the dealer. Yes

The dealership was NOT correct, your contract is with the dealer.

Now it may well be that rejection cases are normally dealt with by HUK rather than the dealer, but that's an arrangement between them and doesn't involve you unless you choose to involve yourself in it, which it appears you have done.


Nezquick

1,461 posts

126 months

Thursday 20th October 2016
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This happened to me on a metallic Mineral White E89 Z4 I bought (brand new). The front bumper was actually a strange blue/white colour and didn't match the car at all. BMW refused to accept there was a problem and wouldn't sort it so I ended up living with it as it was.

I only kept the car 18 months or so and BMW bought it back off me. When they were looking at it to make an offer, they told me it had been in an accident (it hadn't) as the front bumper was a different colour and they'd lowered their offer accordingly. That was a fun conversation!! They finally increased to what I wanted when I produced all of the original e-mails to BMW complaining about it.

mattyc69

Original Poster:

330 posts

152 months

Sunday 23rd October 2016
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Got a better picture yesterday, still nothing back from Honda they have until tomorrow night or I will take it back to the dealer and leave it there. Will have it inspected by a body shop first and then hand them a rejection letter.

Djtemeka

1,807 posts

192 months

Sunday 23rd October 2016
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Was at a body shop yesterday and a fella was there to pick up his 318 BMW from having the wing resprayed. Body shop used the reg to get the paint codes from BMW and his wing looked the same as yours. Was white too!
No one was happy :/

Andy616

444 posts

135 months

Sunday 23rd October 2016
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mattyc69 said:


Got a better picture yesterday, still nothing back from Honda they have until tomorrow night or I will take it back to the dealer and leave it there. Will have it inspected by a body shop first and then hand them a rejection letter.
Ouch, that is a terrible match, I wouldn't be happy either. I hope you get a result from the dealer.