Discussion
Sheepshanks said:
Rude-boy said:
One thing I would absolutely say is ignore the poster who suggested that you get on the phone every 2 or 3 days. One of the things that is holding us back so much at the moment is e-mail. It is so easy for a client to pop off an email on the evening/lunch break without any idea of the implications.
Welcome to the rest of the world!bobtail4x4 said:
but they then supply it the week (if you are lucky) before the sale.
Not quite.Sometimes you have to drag the documents out of them. I have lost count of the number of times I have have seen sellers fail to provide paperwork that the forms they have filled out day one have said is required. Then there are FENSA and Corgi Certificates which are over 10 years old. Now my local search tells me that they exist, they are open and shut no ifs or buts documents and so i don't tend to get worried if the originals have been lost, my search tells me we are good. Yet there are many tick boxers who will delay exchange until duplicates (that cost more than the IP if they had had a cowboy fit them for cash would cost)are obtained and forwarded on.
Then there are the sellers who lie about having had the boiler serviced in the last 12 months on the forms and then try to get out of it, only relenting when they realise you are deadly serious, not report, no exchange - and of course that is our fault, even if we have been asking for it for the last 6 weeks.
Don't get me wrong, there are good and bad everywhere and sometimes (shock horror) even i need a kick up the arse to make sure i don't let one of the plates spin too long before giving it some attention. Often though it is a question of listening to your clients requirements and working to those. Of course sometimes it also means your client is asking you to do nothing for a month or more, yet some, as soon as they say go can't understand why you are a month behind the rest of the curve...
Amusingly on more than one occasion i have learnt that client has blamed me for a delay that they have specifically required to make things fall in better for them. I might give them some stick if i know them but it is surprising just how much 'the solicitors' get blamed for that is actually the fault of others.
My neighbour recently sold his house; the buyer's solicitor sent him a plan, showing a main drain run going under the garden & drive. Only the plan related to a completely different property
The incompetence, glacial 'speed', & general uselessness of the conveyancing 'profession' never ceases to amaze me.
So yes the OP should probably expect further spurious queries/delays....
The incompetence, glacial 'speed', & general uselessness of the conveyancing 'profession' never ceases to amaze me.
So yes the OP should probably expect further spurious queries/delays....
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