HELP - sold a car and it was repossessed from the buyer
Discussion
motoroller said:
Barclays fraud team called me this morning. It's not been settled in writing or anything yet but I've been calling them once per day or every other day so they realise I'm anxious to hear back from them.
You haven't even got it in writing and you have refunded the buyer?You don't even have the car back yet! I do hope that if you do get it back, it hasn't been damaged or smashed up.
kiethton said:
I'm thinking that you shouldn't have refunded them without getting the car back yourself.
I'm also thinking, even then, you should have deducted a
from any refund to cover additional mileage, additional owners and any damage/service expense due.
I'm more likely to see that money from Barclays than the buyer. In hindsight, I should have deducted something for the mileage and additional owners.I'm also thinking, even then, you should have deducted a
from any refund to cover additional mileage, additional owners and any damage/service expense due.funkyrobot said:
motoroller said:
Barclays fraud team called me this morning. It's not been settled in writing or anything yet but I've been calling them once per day or every other day so they realise I'm anxious to hear back from them.
You should have listened to the advice on this thread.I think the op is being naive and overly generous with the people who purchased the car. Let's hope for a good outcome but the op could be left without the car or the money.
Any chance of compensation from Barclays?
motoroller said:
Barclays fraud team called me this morning. It's not been settled in writing or anything yet but I've been calling them once per day or every other day so they realise I'm anxious to hear back from them.
I fully understand your anxiety.
The " large cheque" you hope to be on the passenger seat, did you or Barclay's discuss this during the phone call?
gooner1 said:
I fully understand your anxiety.
The " large cheque" you hope to be on the passenger seat, did you or Barclay's discuss this during the phone call?
did you raise a complaint with them formally as posted a few times? Did you speak with the financial ombudsman?
Relying on a ,phone jockey to sort this out, could be considered naïve.
I really don't understand refunding before you get the car back as it make no sense considering they said they would give it back to you, i.e you wait for car back then refund the person who bought it from you, no court drama.
Relying on a ,phone jockey to sort this out, could be considered naïve.
I really don't understand refunding before you get the car back as it make no sense considering they said they would give it back to you, i.e you wait for car back then refund the person who bought it from you, no court drama.
gooner1 said:
motoroller said:
I made it very clear to them I will be expecting and pursuing compensation. They didn't object or say anything otherwise, maybe as they realise they are in the wrong.
Well I hope it all turns out well for you, I also hope the call was recorded.
The Spruce goose said:
did you raise a complaint with them formally as posted a few times? Did you speak with the financial ombudsman?
Relying on a ,phone jockey to sort this out, could be considered naïve.
I really don't understand refunding before you get the car back as it make no sense considering they said they would give it back to you, i.e you wait for car back then refund the person who bought it from you, no court drama.
I did speak to two different lawyers, and to CAB. They all gave the same advice which is what I've followed.Relying on a ,phone jockey to sort this out, could be considered naïve.
I really don't understand refunding before you get the car back as it make no sense considering they said they would give it back to you, i.e you wait for car back then refund the person who bought it from you, no court drama.
I've not relied on phone jockeys, I got past them within about 3 days of trying. This was a call back from one of the Barclays fraud team with whom I've been liasing.
motoroller said:
The Spruce goose said:
did you raise a complaint with them formally as posted a few times? Did you speak with the financial ombudsman?
Relying on a ,phone jockey to sort this out, could be considered naïve.
I really don't understand refunding before you get the car back as it make no sense considering they said they would give it back to you, i.e you wait for car back then refund the person who bought it from you, no court drama.
I did speak to two different lawyers, and to CAB. They all gave the same advice which is what I've followed.Relying on a ,phone jockey to sort this out, could be considered naïve.
I really don't understand refunding before you get the car back as it make no sense considering they said they would give it back to you, i.e you wait for car back then refund the person who bought it from you, no court drama.
I've not relied on phone jockeys, I got past them within about 3 days of trying. This was a call back from one of the Barclays fraud team with whom I've been liasing.
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