HELP - sold a car and it was repossessed from the buyer

HELP - sold a car and it was repossessed from the buyer

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robinessex

11,059 posts

181 months

Friday 9th December 2016
quotequote all
motoroller said:
robinessex said:
Can't you understand what I said? I'm talking about the HPI check
Sorry, I thought you were talking about the refund.

I got damaged/repaired status (no damage), number of owners, VIN check, V5c number, MOT history, mileage history from NMR, stolen/recovered check (none), colour changes.
All available via other means for free. But not the IMPORTANT info regarding outstanding finance!! Wonder why it's called a HPI check then?

General Fluff

478 posts

137 months

Friday 9th December 2016
quotequote all
robinessex said:
All available via other means for free. But not the IMPORTANT info regarding outstanding finance!! Wonder why it's called a HPI check then?
Why do people feel the need to keep sticking the boot in about HPI? It's been covered, OP made a mistake, get over it.

OP has refunded the money and taken all the risk, which is admirable and makes amends for poor decisions earlier on in the saga. And yet people still want to criticise.

Hope it works out OP.

robinessex

11,059 posts

181 months

Friday 9th December 2016
quotequote all
General Fluff said:
robinessex said:
All available via other means for free. But not the IMPORTANT info regarding outstanding finance!! Wonder why it's called a HPI check then?
Why do people feel the need to keep sticking the boot in about HPI? It's been covered, OP made a mistake, get over it.

OP has refunded the money and taken all the risk, which is admirable and makes amends for poor decisions earlier on in the saga. And yet people still want to criticise.

Hope it works out OP.
Because the story has more holes in it than my wife’s colander !! That’s the beginning.

motoroller

Original Poster:

657 posts

173 months

Friday 9th December 2016
quotequote all
General Fluff said:
Why do people feel the need to keep sticking the boot in about HPI? It's been covered, OP made a mistake, get over it.

OP has refunded the money and taken all the risk, which is admirable and makes amends for poor decisions earlier on in the saga. And yet people still want to criticise.

Hope it works out OP.
Thanks. I'll follow up today and post any updates.

funkyrobot

18,789 posts

228 months

Friday 9th December 2016
quotequote all
motoroller said:
Thanks. I'll follow up today and post any updates.
Have they given you a concrete date when you will get the car back? Also, do you know if you will be charged any storage fees if the car hasn't been sold off to auction?

motoroller

Original Poster:

657 posts

173 months

Friday 9th December 2016
quotequote all
funkyrobot said:
Have they given you a concrete date when you will get the car back? Also, do you know if you will be charged any storage fees if the car hasn't been sold off to auction?
The car doesn't seem to have been sold. There is no concrete date just yet.

KevinCamaroSS

11,635 posts

280 months

Friday 9th December 2016
quotequote all
robinessex said:
Because the story has more holes in it than my wife’s colander !! That’s the beginning.
Indeed, add my wife's colander and still not enough holes.....

funkyrobot

18,789 posts

228 months

Friday 9th December 2016
quotequote all
motoroller said:
The car doesn't seem to have been sold. There is no concrete date just yet.
Well, you need to get your arse into gear and get collection of the vehicle sorted.

Regardless of everything else that has happened, you are currently in a situation where you have refunded someone's purchase, but you haven't got the goods back.

You really need to get aboard Barclays and get your asset back.

Have they told you how they have cleared the finance marker? Did the person you originally swapped with cough up the cash?

anonymous-user

54 months

Friday 9th December 2016
quotequote all
why did Barclays take the car only to give it back, that is what I don't understand unless the finance has been paid off. Once they have the car they have all the cards to play?

48k

13,086 posts

148 months

Friday 9th December 2016
quotequote all
robinessex said:
I think this goes in the top 5 of great made up stories to string people along.
FTFY.

Funk

26,277 posts

209 months

Friday 9th December 2016
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The Spruce goose said:
did you raise a complaint with them formally as posted a few times? Did you speak with the financial ombudsman?

Relying on a ,phone jockey to sort this out, could be considered naïve.

I really don't understand refunding before you get the car back as it make no sense considering they said they would give it back to you, i.e you wait for car back then refund the person who bought it from you, no court drama.
Christ, I'd have waited 100% to have the car back in my possession before doing anything!!

At the moment the OP's sent £12k to a buyer who probably still has the documentation for it (so it's in their name?) and all on a phone call from what he can only hope is genuinely Barclays? I wouldn't have sent a penny anywhere until I had the car and the documentation in my hand along with written confirmation from Barclays that they have no further interest in the car.

You hear stories about idiots being conned, I can understand now how that happens. Some people are a liability to themselves!!

RacingPete

8,879 posts

204 months

Friday 9th December 2016
quotequote all
Funk said:
...on a phone call from what he can only hope is genuinely Barclays? ...
As he has phoned up Barclays several times and spoken to them, I would have to make the assumption that it is genuine Barclays, and that his phone line hasn't been tapped to always call Scammers R Us everytime he picks up the phone at home.

OP, I would ignore the typical solipsism from some posters.

bigee

1,485 posts

238 months

Friday 9th December 2016
quotequote all
"solipsism"......points for that.

Red Devil

13,060 posts

208 months

Friday 9th December 2016
quotequote all
robinessex said:
One puzzle for a start. What is a Basic HPI check?
People get very confused about these checks. It's like ice cream, there are different flavours.
A basic check (note the the absence of the acronym) does not cover outstanding finance.
See my post way back on page 12 (with a link to an example).

robinessex said:
YES or NO I would think would suffice as answer re outstnding HP. So why didn't the OP get even this answer?
Simples. He didn't pay for a check that included it. Unfortunately a lot of people go for the cheapest option. A bit like insurance.
You only discover that you have bought a lemon when you are in the unfortunate position of having to make a claim. Nothing but grief/hassle.

robinessex said:
What did he get for his money, a "we know, but we're not telling you" reply" ?
See below. Spot the crucial bit that is missing... wink

motoroller said:
I got damaged/repaired status (no damage), number of owners, VIN check, V5c number, MOT history, mileage history from NMR, stolen/recovered check (none), colour changes.

Funk

26,277 posts

209 months

Friday 9th December 2016
quotequote all
RacingPete said:
Funk said:
...on a phone call from what he can only hope is genuinely Barclays? ...
As he has phoned up Barclays several times and spoken to them, I would have to make the assumption that it is genuine Barclays, and that his phone line hasn't been tapped to always call Scammers R Us everytime he picks up the phone at home.

OP, I would ignore the typical solipsism from some posters.
...until you re-read that they called him:

motoroller said:
Barclays fraud team called me this morning. It's not been settled in writing or anything yet but I've been calling them once per day or every other day so they realise I'm anxious to hear back from them.
I genuinely hope he's not out £12k but some people don't help themselves.

motoroller

Original Poster:

657 posts

173 months

Friday 9th December 2016
quotequote all
Funk said:
Christ, I'd have waited 100% to have the car back in my possession before doing anything!!

At the moment the OP's sent £12k to a buyer who probably still has the documentation for it (so it's in their name?) and all on a phone call from what he can only hope is genuinely Barclays? I wouldn't have sent a penny anywhere until I had the car and the documentation in my hand along with written confirmation from Barclays that they have no further interest in the car.

You hear stories about idiots being conned, I can understand now how that happens. Some people are a liability to themselves!!
The buyer gave me all documentation and the key, and signed paperwork accepting return of ownership and any returned money by barclays, to cease all legal pursuit and forfeit any rights over the car or returned money, and to give me the car or any money that he should get back in this saga.

motoroller

Original Poster:

657 posts

173 months

Friday 9th December 2016
quotequote all
RacingPete said:
As he has phoned up Barclays several times and spoken to them, I would have to make the assumption that it is genuine Barclays, and that his phone line hasn't been tapped to always call Scammers R Us everytime he picks up the phone at home.

OP, I would ignore the typical solipsism from some posters.
I have called and emailed the Barclays fraud team directly on numbers I have found myself and received via a new HPI.

Thanks - a lot of people have their head in the clouds here, I wonder how they'd act in my scenario (frozen sausages etc.)

anonymous-user

54 months

Friday 9th December 2016
quotequote all
motoroller said:
returned money by barclays,
what money is to be returned thou, Barclays haven't had any that was the reason they nicked the car back.

motoroller

Original Poster:

657 posts

173 months

Friday 9th December 2016
quotequote all
The Spruce goose said:
what money is to be returned thou, Barclays haven't had any that was the reason they nicked the car back.
if/when the money is returned...

anonymous-user

54 months

Friday 9th December 2016
quotequote all
motoroller said:
if/when the money is returned...
what money thou, I thought you paid 12k to your buyer so they are clear .

The car is with Barclays and the money is still owed to Barclays. You said they were returning the car to you, and would still be outstanding the money.

so what is the returned money then?

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