Fake goods on ebay
Discussion
liner33 said:
Bit disappointed with Ebay's attitude really, but I will return them to the seller today which is an individual based in Manchester
Have since bought some genuine boots from the high street which I guess I should have done in the first place
Once again a reason I have completely gone off Ebay, they are just not worth the hassle or risk when it comes to these things. Amazon is just much better & easier to deal with. Have since bought some genuine boots from the high street which I guess I should have done in the first place
I get your point but unless you are going to write COUNTERFIT BUUTS INSYDE LULZ on the packaging then Royal Mail aren't going to know anything about it, sounds like you are just being difficult and just want some free cheap boots
I'm an ebay seller myself and the amount of people who try it on is ridiculous, may not be the case here but just giving an alternative view.
I had someone just last week who complained about an item so I sent them another then they asked how much to keep the first one aswell? - I insisted they sent it back so I could inspect it and there really was nothing wrong with it I sold it on again and the new buyer is happy.
Ebay is a minefield for both buyers and sellers alike.
I'm an ebay seller myself and the amount of people who try it on is ridiculous, may not be the case here but just giving an alternative view.
I had someone just last week who complained about an item so I sent them another then they asked how much to keep the first one aswell? - I insisted they sent it back so I could inspect it and there really was nothing wrong with it I sold it on again and the new buyer is happy.
Ebay is a minefield for both buyers and sellers alike.
tyranical said:
I get your point but unless you are going to write COUNTERFIT BUUTS INSYDE LULZ on the packaging then Royal Mail aren't going to know anything about it, sounds like you are just being difficult and just want some free cheap boots
I'm an ebay seller myself and the amount of people who try it on is ridiculous, may not be the case here but just giving an alternative view.
I had someone just last week who complained about an item so I sent them another then they asked how much to keep the first one aswell? - I insisted they sent it back so I could inspect it and there really was nothing wrong with it I sold it on again and the new buyer is happy.
Ebay is a minefield for both buyers and sellers alike.
Wow now there is the typical PH response I'm an ebay seller myself and the amount of people who try it on is ridiculous, may not be the case here but just giving an alternative view.
I had someone just last week who complained about an item so I sent them another then they asked how much to keep the first one aswell? - I insisted they sent it back so I could inspect it and there really was nothing wrong with it I sold it on again and the new buyer is happy.
Ebay is a minefield for both buyers and sellers alike.
I wanted UGG boots and was/am willing to pay for them. I dont want this cheap and nasty rubbish that I received even if it was free, selling counterfeit items is illegal, by sending them back the seller means that they can just sell them on again without fear of repercussion, I don't think that is right as the next person might not be able to get refunded.
I would've been happy to destroy them, I would have been happy to post them to a third party within the ebay system, but if I had posted them to UGG I would have taken the responsibility for them, had they got lost I would have had to take the hit.
I'm certainly not trying it on , I used to use Ebay a lot , over 1500 feedback but really don't think they have got things right in this case nor have they followed their own procedures and this will encourage me to look at other options for future purchases
From here http://pages.ebay.co.uk/help/policies/money-back-g...
If a buyer suspects that an item is counterfeit and there are strong indicators that the item is counterfeit, the buyer isn’t required to return the item to the seller. The buyer agrees to cooperate with us to ensure the proper disposal of the item. In such cases, we refund the buyer for the full cost of the item and original postage, and the seller reimburses us for the refund. The buyer may not sell the item on eBay or elsewhere.
Vaud said:
Helicopter123 said:
My wife and our daughter (age 9) both wear genuine UGG Boots throughout Scottish Winters.
They are indestructable.
FYI - they are a rubbish boot to be wearing extensively. Little support and long term potentially bad for feet and ankle.They are indestructable.
Dr Doofenshmirtz said:
They're £155 from the actual UGG web site.
You paid £90.
Alarm bells should be ringing at this point unless you're new to this on-line shopping malarky.
eBay and Amazon are flooded with fakes - in fact I would guess most popular branded products sold there are more than likely fake.
They were second hand! Stuff that is second hand is traditionally cheaper , I did however buy new at a shop for £120 so £90 wasn't out of the way at all You paid £90.
Alarm bells should be ringing at this point unless you're new to this on-line shopping malarky.
eBay and Amazon are flooded with fakes - in fact I would guess most popular branded products sold there are more than likely fake.
Dr Doofenshmirtz said:
They're £155 from the actual UGG web site.
You paid £90.
Alarm bells should be ringing at this point unless you're new to this on-line shopping malarky.
eBay and Amazon are flooded with fakes - in fact I would guess most popular branded products sold there are more than likely fake.
I disagree. I do a lot of on-line shopping, mainly because there are better deals to be had compared with high street prices. On-line retailers don't have the same over heads as traditional shops so are able to pass these savings on.You paid £90.
Alarm bells should be ringing at this point unless you're new to this on-line shopping malarky.
eBay and Amazon are flooded with fakes - in fact I would guess most popular branded products sold there are more than likely fake.
For example, I bought a pair of Nike football boots from Amazon recently and they were totally genuine. The same boots at a well known high street sports shop were over £40 more expensive.
liner33 said:
Wow now there is the typical PH response
I wanted UGG boots and was/am willing to pay for them. I dont want this cheap and nasty rubbish that I received even if it was free, selling counterfeit items is illegal, by sending them back the seller means that they can just sell them on again without fear of repercussion, I don't think that is right as the next person might not be able to get refunded.
I would've been happy to destroy them, I would have been happy to post them to a third party within the ebay system, but if I had posted them to UGG I would have taken the responsibility for them, had they got lost I would have had to take the hit.
I'm certainly not trying it on , I used to use Ebay a lot , over 1500 feedback but really don't think they have got things right in this case nor have they followed their own procedures and this will encourage me to look at other options for future purchases
From here http://pages.ebay.co.uk/help/policies/money-back-g...
If a buyer suspects that an item is counterfeit and there are strong indicators that the item is counterfeit, the buyer isn’t required to return the item to the seller. The buyer agrees to cooperate with us to ensure the proper disposal of the item. In such cases, we refund the buyer for the full cost of the item and original postage, and the seller reimburses us for the refund. The buyer may not sell the item on eBay or elsewhere.
Surely worst case scenario you should report the seller to UGG via that email address previously given or writing to the London address. Persoanlly I cannot stand the boots they are ugly and overpriced rubbish for women who complain of cold feet (all of them seemingly).I wanted UGG boots and was/am willing to pay for them. I dont want this cheap and nasty rubbish that I received even if it was free, selling counterfeit items is illegal, by sending them back the seller means that they can just sell them on again without fear of repercussion, I don't think that is right as the next person might not be able to get refunded.
I would've been happy to destroy them, I would have been happy to post them to a third party within the ebay system, but if I had posted them to UGG I would have taken the responsibility for them, had they got lost I would have had to take the hit.
I'm certainly not trying it on , I used to use Ebay a lot , over 1500 feedback but really don't think they have got things right in this case nor have they followed their own procedures and this will encourage me to look at other options for future purchases
From here http://pages.ebay.co.uk/help/policies/money-back-g...
If a buyer suspects that an item is counterfeit and there are strong indicators that the item is counterfeit, the buyer isn’t required to return the item to the seller. The buyer agrees to cooperate with us to ensure the proper disposal of the item. In such cases, we refund the buyer for the full cost of the item and original postage, and the seller reimburses us for the refund. The buyer may not sell the item on eBay or elsewhere.
boots.
My wife ha a pair - WTF
Pip
Ps good effort on the humour. I did laugh - Kipling and folk from Norfolk (interbred)
julian64 said:
I suspect there are more fake USB drives and SD cards sold on ebay than real ones.
Owners only rarely find out and by when they do the positive feedback has already been given
They are particularly good as well, i had a Sandisk card which failed, i had bought it from Amazon themselves. Sandisk customer service was great, they asked me to return it to themselves which i did, they reported back that their normal checks showed the card was genuine but only when looking deeper into the coding of the card did the discover it was a fake, they reckon on 80% of counterfeit cards being undetectable as non genuine.Owners only rarely find out and by when they do the positive feedback has already been given
Bought some Oakleys on eBay,
When received them I found they were fake.
Emailed the seller, twice, on second message they said sorry and offered a partial refund.
Obviously I refused to accept this and demanded a full refund. No response.
I contacted eBay by phone - spoke to a nice chap, explained the situation and that I would not be going to post fake goods back as I thought the vendor would sell them again.
No problem, they arranged a full refund by PayPal and I binned the fakes.
Thought they handled it very well indeed.
When received them I found they were fake.
Emailed the seller, twice, on second message they said sorry and offered a partial refund.
Obviously I refused to accept this and demanded a full refund. No response.
I contacted eBay by phone - spoke to a nice chap, explained the situation and that I would not be going to post fake goods back as I thought the vendor would sell them again.
No problem, they arranged a full refund by PayPal and I binned the fakes.
Thought they handled it very well indeed.
OP.....have you been to Trading Standards? I don't know the law re online goods but, if you needed an assessment of the boots originality they might help?
Perhaps they could take an interest if a seller was UK based but unlikely from abroad?
You would probably get some decent advice if nothing else.
Perhaps they could take an interest if a seller was UK based but unlikely from abroad?
You would probably get some decent advice if nothing else.
Last year I sold a genuine worn once pair of Red Wing boots on ebay,£250 from the shop and these were like new anyway two big mistakes when I sold them 1/ I listed them one Tuesday morning about 11.20 so the auction ended at that time a week later, lesson here is always list an item in the evening when most people are at home not at work. 2/ Never go by eBay's guess at postage, they said £4.95 it cost me £13.50 at the PO.
The boots made £52 due to my wallyness of listing them during the daytime of a working week and I got shafted on the postage as I had put £4.95 down.
The boots made £52 due to my wallyness of listing them during the daytime of a working week and I got shafted on the postage as I had put £4.95 down.
The Spruce goose said:
don't use the po, they are too expensive.
if you want to sell, search for same item in sold/completed auctions to get an idea on selling price.
Good advice! Tbh I was so poked off by how little the boots made I just wanted the deal done and dusted pronto and put it down to a learning experience.if you want to sell, search for same item in sold/completed auctions to get an idea on selling price.
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