Council paying for car damage?

Council paying for car damage?

Author
Discussion

kiethton

13,890 posts

180 months

Thursday 1st December 2016
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kiethton said:
I had this myself about 2 years ago and successfully claimed from the council smile

To aid your case the road depending on the type/use will be rated on a scale determining the time they have to fix it.

In my case I was able to use fix my street and another 2 (going by similar names) to see that the pothole I hit was reported over 2 years before and not fixed - quoted that evidence and they paid out in full (proportionate to the wear left on the tyre - even though 50% worn they paid out 80% of the cost as it was only 1 year old)
Edit: - Had a check and couldn't see evidence of this being reported previously on a couple of the websites which will make it far harder to resolve unfortunately

Murph7355

Original Poster:

37,683 posts

256 months

Thursday 1st December 2016
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Vaud said:
My take (having grown up in the countryside) is that there is a reasonable expectation that the edges of country roads are not "motorway quality" - they often are eroded.

Sorry OP - I would be taking a pragmatic view in this case.
Ultimately I expect I will have to.

I'm used to dealing with poor road surfaces around where I live. And until this episode accept it as part of the fun of living out in the countryside. If they are avoidable, I avoid them.


kiethton said:
Edit: - Had a check and couldn't see evidence of this being reported previously on a couple of the websites which will make it far harder to resolve unfortunately
They've been to look at it twice in the last year and on their site there have been reports of the condition. They simply assessed it as a low priority repair.

rampageturke

2,622 posts

162 months

Thursday 1st December 2016
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fwiw: the wheel doesn't have to be riding on the inside rim for the inside rim itself to buckle, a fair bit of force i expect is going to be there if the weight is dangling over the edge

Murph7355

Original Poster:

37,683 posts

256 months

Thursday 1st December 2016
quotequote all
rampageturke said:
fwiw: the wheel doesn't have to be riding on the inside rim for the inside rim itself to buckle, a fair bit of force i expect is going to be there if the weight is dangling over the edge
Having experienced a buckled wheel now, and knowing categorically I wasn't in the bushes or more importantly the ditch not far from the left of the broken up white line, I agree.

I was also shocked at the level of damage, and that the tyre itself was visually undamaged. Maserati wheels evidently aren't the toughest.

But the road shouldn't IMO be left like that known about for over 6mths.

healeyfan

251 posts

190 months

Friday 2nd December 2016
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I have been paid out for 3 new tyres. They were resurfacing the road and had removed the top layer. The resultant sharp surface destroyed the tyres as soon as I drove onto it. There was no way of avoiding it as although temporary lights you still had to drive over it. Probably helped my case as there were several other cars in the same situation. The most interesting aspect of it all was that I was put in touch with the contractor that the council had appointed, who then passed me on to the contractor that they had appointed who passed me on to the contractor who did the work based over 300 miles away. It was this last firm that eventually paid out after 10 months.

Vaud

50,405 posts

155 months

Friday 2nd December 2016
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healeyfan said:
I have been paid out for 3 new tyres. They were resurfacing the road and had removed the top layer. The resultant sharp surface destroyed the tyres as soon as I drove onto it. There was no way of avoiding it as although temporary lights you still had to drive over it. Probably helped my case as there were several other cars in the same situation. The most interesting aspect of it all was that I was put in touch with the contractor that the council had appointed, who then passed me on to the contractor that they had appointed who passed me on to the contractor who did the work based over 300 miles away. It was this last firm that eventually paid out after 10 months.
Frustrating that they didn't understand the concept that they should have paid you and then recovered through their contract supply chain.

anonymous-user

54 months

Friday 2nd December 2016
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Murph7355 said:
Vaud said:
My take (having grown up in the countryside) is that there is a reasonable expectation that the edges of country roads are not "motorway quality" - they often are eroded.

Sorry OP - I would be taking a pragmatic view in this case.
Ultimately I expect I will have to.

I'm used to dealing with poor road surfaces around where I live. And until this episode accept it as part of the fun of living out in the countryside. If they are avoidable, I avoid them.


kiethton said:
Edit: - Had a check and couldn't see evidence of this being reported previously on a couple of the websites which will make it far harder to resolve unfortunately
They've been to look at it twice in the last year and on their site there have been reports of the condition. They simply assessed it as a low priority repair.
It does look that way. We live out in the sticks too, with many single track metalled roads that have similar potholes and far worse. They've been like that for years with no effort to repair them. Everyone just drives accordingly though I'm sure there are the occasional incidents like yours.

Pay no mind to the resident tt by the way. Because he hasn't got anything worth damaging he gets quite irrationally envious of those who do... wink

IanA2

2,762 posts

162 months

Friday 2nd December 2016
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Murph7355 said:
Jonno02 said:
Did you photograph the pothole at the time of damage?
Yes. Won't be winning photographer of the year with it, and had nothing to give scale unfortunately. It was about as deep as a Galaxy S5, so circa 6in.



You call that a pot-hole? Round my way we call that normal road condition.

More seriously, and I haven't read the whole thread so it might already be covered, but iirc they'll only pay up if they knew about it and hadn't repaired it within x days. Could be wrong.

Nigel_O

2,883 posts

219 months

Friday 2nd December 2016
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Doesn't the purple paint suggest that somebody has "tagged" the pothole for repair? - This would suggest that somebody is aware of it AND they have decided it was a serious enough defect to warrant repair.

If this is the case, you may have a better chance of success

Murph7355

Original Poster:

37,683 posts

256 months

Friday 2nd December 2016
quotequote all
Nigel_O said:
Doesn't the purple paint suggest that somebody has "tagged" the pothole for repair? - This would suggest that somebody is aware of it AND they have decided it was a serious enough defect to warrant repair.

If this is the case, you may have a better chance of success
It's flagged as a P3 which I believe means it's not considered dangerous and will be fixed as and when they're doing something else on the road and/or time allows.

SVTRick

3,633 posts

195 months

Friday 2nd December 2016
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Obvious to a half wit (and this place is jampak full of them) that pot hole has been there far to long and getting worse every week, look at the weeds growing there.
Highways Authority 100% to blame for the lack of care in not cutting out putting in place a satisfactory repair.

Stick them for a pair of tyres as its not good to put one on instead of a matched pair, new rim and while your at get the alignment done and suspension checked over.
Did a similar claim in 2015 for tyre damage on my 330 which is on run flats.
Claimed for two plus alignment and getting vehicle to tyre shop.

Post up and tell us how you got on.







TWR

97 posts

157 months

Friday 2nd December 2016
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Ii encountered a bad pot hole & it caused damage to my can in any way, I would take Images from every angle, measure it with (If Possible ) a witness, in your case did you ask the recovery driver for a statement to confirm that you were in the area of the pot hole? ( I would have) I had an issue in our town with a "So Called" Level Crossing, it was like crossing the alps, I felt and heard a crack this turned out to be the Front Coil Spring, I made my way home Mins away got my camera went back & toke Images from every angle, I contacted Network Rail with the evidence, a witness statement, total cost £200+, six weeks later N.R.Sent me a Cheque, do not back down on this I would go as far as a ( No Win Solicitor) why should you fork out for damage caused to your car because of Gov Cut Backs? Feck em & go for it, I would.

SVTRick

3,633 posts

195 months

Friday 2nd December 2016
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TWR said:
Ii encountered a bad pot hole & it caused damage to my can in any way, I would take Images from every angle, measure it with (If Possible ) a witness, in your case did you ask the recovery driver for a statement to confirm that you were in the area of the pot hole? ( I would have) I had an issue in our town with a "So Called" Level Crossing, it was like crossing the alps, I felt and heard a crack this turned out to be the Front Coil Spring, I made my way home Mins away got my camera went back & toke Images from every angle, I contacted Network Rail with the evidence, a witness statement, total cost £200+, six weeks later N.R.Sent me a Cheque, do not back down on this I would go as far as a ( No Win Solicitor) why should you fork out for damage caused to your car because of Gov Cut Backs? Feck em & go for it, I would.
That's it in a nutshell mate smile
well done for pushing the claim.



TWR

97 posts

157 months

Friday 2nd December 2016
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Another Issue regards a claim TV, bought 4 Glow plugs off ebay for a price of £20, I can just hear you say "cheap" your right, warrantee 2 years, failed and caused the Peugeot 308 to go into Limp Mode ( Safety) contacted the UK Seller, Did not want to know, contacted the Makers in China, no response, contacted UK Sell again, Did not want to know, the total cost of the work for replacing the Plugs, £ 200 + £25.00, the £25.00 was for a Small Claims Order, this sent to the Manchester Seller, the Said they would pay £200, I refused & said it was £225, they sent the full amount If I'm in the wrong I will admit it, If I'm right I will go all the way, the person that's had this Consequential Loss & that's the word ( Consequential) should pursue his loss, that's how I had success with the ebay seller.

Burwood

18,709 posts

246 months

Saturday 3rd December 2016
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TooMany2cvs said:
dci said:
You really are an unpleasant person.
Look at that wheel. Look at that road.
I am 100% behind anyone hammering the council for poor roads. Ive incurred significant cost running into pot holes. Its a bloody disgrace (our roads) and they need sorting out. There are various online guides giving a very robust procedure to claim.