Cracked alloy

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Discussion

PH XKR

Original Poster:

1,761 posts

102 months

Wednesday 11th January 2017
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Just having the tyres replaced on the car, a 4 year old XKR, and have been told that one of the alloys is cracked. There is no sign of damage, ie its a fracture. As the car is only 4 years old, do you think there is any chance of recourse from Jaguar?

Drumroll

3,756 posts

120 months

Wednesday 11th January 2017
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Why does the OP think Jaguar would pay for a replacement after 4 years?

xjay1337

15,966 posts

118 months

Wednesday 11th January 2017
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I'd be shocked if any manufacturer offered a warranty on wheels as you can smash into a curb at 60 and then claim for new wheels.

If it's just a small typical alloy type crack, I'd just have it welded.

If you buy a new wheel for £400 from Jaguar, you're a mug.

If you desperately want new wheel(s) then buy a used set from an owners forum or Ebay.

MorganP104

2,605 posts

130 months

Wednesday 11th January 2017
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PH XKR said:
Just having the tyres replaced on the car, a 4 year old XKR, and have been told that one of the alloys is cracked. There is no sign of damage, ie its a fracture. As the car is only 4 years old, do you think there is any chance of recourse from Jaguar?
This isn't as daft a question as some would have you believe. If the car is otherwise immaculate, has only ever been to Jaguar for its servicing, and you have a good relationship with the dealer, it might be worth asking for an out of warranty "goodwill gesture" to repair/replace the wheel.

You've got even more chance of this working if there's not so much as a scratch on the outer rim of the affected wheel.

KevinCamaroSS

11,630 posts

280 months

Wednesday 11th January 2017
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MorganP104 said:
This isn't as daft a question as some would have you believe. If the car is otherwise immaculate, has only ever been to Jaguar for its servicing, and you have a good relationship with the dealer, it might be worth asking for an out of warranty "goodwill gesture" to repair/replace the wheel.

You've got even more chance of this working if there's not so much as a scratch on the outer rim of the affected wheel.
That also assumes the current owner is the first owner.

CoolCurly

210 posts

211 months

Wednesday 11th January 2017
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You'll have more chance of picking 6 numbers.

I had a Golf GTi 25th Anniversary and the alloy wheels had a manufacturer defect confirmed by BBS. However, it was only the power of an owners forum (UKMKiV's for those interested) at the time (the car was 2 years old) that pushed some of the dealers to have the wheels replaced.

The only issue was the replacement wheels also had the defect so two years later the same white corrosion appeared - BBS had washed their hands of it (and subsequently went into Administration over and over again) so the only option if the dealer was a good one was to have the wheels painted...however these didnt have the chrome finish that the originals had.

Mine were not in such a state that I needed them referbed and I wasnt really a lover of the dark grey/graphite type finish other owners had gone to. I considered investing in a set of BBS RM's but then a new job and company car forced me to sell her on.

Miss that car nearly as much as I miss my Dad! Only time Ive regretted taking money. Car 958 in silver, if anyone knows where it is.....

I digress

You'd need to take the wheel to an alloy wheel specialist for them to decide if its repairable. I used My Alloys in Basingstoke to repair a crack on a range rover wheel. If they had said it would have been dangerous to repair I would have purchased a new wheel. But they did a great job.

Jarcy

1,559 posts

275 months

Wednesday 11th January 2017
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I suffered a cracked wheel on my 9 month old BMW. I only found out because I thought I had a slow puncture.
To my lay-man's eyes, the crack was clearly a manufacture fault as it had cracked outwards (as opposed to inwards as you might expect if the wheel had suffered a blow). And of course I know that the car had not been driven over an undue curb or pothole.
However BMW were not interested in paying for the rim, nor was the lease company.

Nezquick

1,461 posts

126 months

Wednesday 11th January 2017
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Jarcy said:
I suffered a cracked wheel on my 9 month old BMW. I only found out because I thought I had a slow puncture.
To my lay-man's eyes, the crack was clearly a manufacture fault as it had cracked outwards (as opposed to inwards as you might expect if the wheel had suffered a blow). And of course I know that the car had not been driven over an undue curb or pothole.
However BMW were not interested in paying for the rim, nor was the lease company.
Very common with BMW alloys, especially the larger ones (19" and above). BMW simply will not entertain any claims even though they clearly have an issue with numerous styles of alloy wheel. The 326 style alloy on the E89 Z4 was terrible for cracking.

xjay1337

15,966 posts

118 months

Wednesday 11th January 2017
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Nezquick said:
Very common with BMW alloys, especially the larger ones (19" and above). BMW simply will not entertain any claims even though they clearly have an issue with numerous styles of alloy wheel. The 326 style alloy on the E89 Z4 was terrible for cracking.
The problem is, you can crack wheels from awful driving as well.

On here there was a thread about a guy who tried to claim off the council, the pothole was to the LEFT of the solid white line that runs alongside most carriageways.

For every owner who has cracked a wheel there will be another who has done 100k without any issues.

While the wheels may or may not be weak or weakened due to runflat tyres or similar, you can equally blame driver error and poor highway maintenance for cracked wheels.

mel

10,168 posts

275 months

Wednesday 11th January 2017
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If my experience with Jaguar Land Rover with regards to alloys is anything to go by, I'd say you have absolutely no chance whatsoever, don't even waste your time trying as it will go nowhere.

shambolic

2,146 posts

167 months

Wednesday 11th January 2017
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I had 4 rear alloys replaced by Bmw on my Z4 they were 296 style 19" and we're known for cracking. They tried to fob me off but I stood my ground armed with other examples from the Z4-forum and they changed the first 2. Less than a year later they were cracked again.
I was fobbed off again as it was my fault for driving on bad roads. I replied to that one that Bmw didn't make wheels suitable for our roads then as they are all bad and the wheels should be more robust.
They replaced them with a newer version with a thicker ridge where they were cracking.

PH XKR

Original Poster:

1,761 posts

102 months

Wednesday 11th January 2017
quotequote all
after the shambles with BMW and the fact this isn't a cheap car to start off with, plus only just 4 years (its technically under 4 from first reg by 6 months).

The cracks are on the inside of the rims, which are otherwise immaculate. This is not damage from any form of crash, it is clearly the same fracture on both wheels, both on the inside from the top of the rim into the alloy, about 1 cm. As it happens, rather than waste my time and stress trying to place a claim (nor should it matter I am the 2nd owner), I've gone and taken them to a specialist alloy repair shop who can fix them and warranty the repair. £53 per wheel or £13 if I have them painted. They were gloss black so taken the opportunity to repaint them all a new colour and get the 2 of them fixed.

Quite why people jump up with the "why does the OP feel entitled" crap. The car hasn't been clobbered, fully pampered for and these 2 wheels have failed. If the wheels were not repairable I would now be looking at at least 4k to replace the wheels.

daemon

35,818 posts

197 months

Wednesday 11th January 2017
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Jarcy said:
I suffered a cracked wheel on my 9 month old BMW. I only found out because I thought I had a slow puncture.
To my lay-man's eyes, the crack was clearly a manufacture fault as it had cracked outwards (as opposed to inwards as you might expect if the wheel had suffered a blow). And of course I know that the car had not been driven over an undue curb or pothole.
However BMW were not interested in paying for the rim, nor was the lease company.
We had the reverse outcome. 19 inch alloy on a 2.5 year old z4 (owned from new), crack in alloy. BMW dealer examined it, said it fell outside BMWs guide on acceptability, ordered us up a new rim, and lent us a car for the fortnight until the new rim came back in to stock and was shipped over from Germany.

KevinCamaroSS

11,630 posts

280 months

Wednesday 11th January 2017
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DELETED: Comment made by a member who's account has been deleted.
Must be unobtanium.

walm

10,609 posts

202 months

Wednesday 11th January 2017
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xjay1337 said:
If you buy a new wheel for £400 from Jaguar, you're a mug.
Au contraire.
If you get a new OEM wheel for £400 you are some kind of negotiating genius. They'd be more like £2k each wouldn't they?

ETA - can't read. Yes £2k each.

shambolic

2,146 posts

167 months

Wednesday 11th January 2017
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Dug out photos of mine.

Jarcy

1,559 posts

275 months

Thursday 12th January 2017
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Very similar to my BMW's cracked rim..
Clearly a design / manufacture fault.

BrettMRC

4,087 posts

160 months

Thursday 12th January 2017
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OEM alloys are always pricy in my experience.... I wanted a new set for an Rx7 TII about 10-15 years ago....certainly sir, they will be £720+VAT each...

The Surveyor

7,576 posts

237 months

Thursday 12th January 2017
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Jarcy said:
Very similar to my BMW's cracked rim..
Clearly a design / manufacture fault.
Or equally clearly a sign of somebody pounding speed bumps!

You just can't look at a photo and be so conclusive, it may be a fault in the wheel but it could equally be down to abuse. With the OP, this crack will have appeared since the last set of tyres were fitted (probably the last time anybody would have seen the inside of the rims) so had it been a defect in the wheel from new, it would have likely failed earlier than 4 years under 'normal' use.

Given the lack of any real cushioning from low-profile tyres, I'm surprised we don't see more failures such as this.

xjay1337

15,966 posts

118 months

Thursday 12th January 2017
quotequote all
walm said:
Au contraire.
If you get a new OEM wheel for £400 you are some kind of negotiating genius. They'd be more like £2k each wouldn't they?

ETA - can't read. Yes £2k each.
I guess so, but look on Ebay and selling sites....
You'd be surprised what you can get, the amount of money people waste... you can buy complete sets of genuine OEM wheels for the cost of 1 from a dealer. But people don't bother to look.

More money than sense I guess.