Garage invoice doesn't match payment taken
Discussion
Just an update. After checking with my mum that they didn't try it on, i emailed them. They rang pretty much straight away explained it was an error and asked her to go back to get a refund.
So all good and will leave positive feedback as I used a website to get the quote, which helps I think with problems this.
So all good really and glad I posted as I would have probably gone off o one if people hadn't posted it may have been a mistake due to past dodgy garageness.
So all good and will leave positive feedback as I used a website to get the quote, which helps I think with problems this.
So all good really and glad I posted as I would have probably gone off o one if people hadn't posted it may have been a mistake due to past dodgy garageness.
Jonno02 said:
I have a "my dad is hard" story from a few years ago.
I had just passed my test and got an absolute lemon of a first car. After a monumental amount of DIY, it had to go a garage for a brake servo leak. Dad said he'd pay it as my Christmas present.
Both dad and I went down. £300 all in for that and some other work. Fair enough. Work gets done, dad and I go back to said garage. "Right so that's £300 plus VAT."
My dad is immediately on the back-foot; "No, VAT should be included in all prices to private customers." Garage owner responds with a series of "No mate, listen, I've been in this business for 20 years. I think I know what I'm doing." My dad protests again, slightly more firm this time. Garage owner then immediately gets agitated and raises his voice "You're not getting the keys until this full invoice is paid, I think I know more about the legalities than you mate."
My dad pulls out his council I.D. which reads "*name* - Trading Standards Manager" and as smug as I've ever seen another human being, says "Want to try that again?"
Final price was £300.
Made me chuckle. I had just passed my test and got an absolute lemon of a first car. After a monumental amount of DIY, it had to go a garage for a brake servo leak. Dad said he'd pay it as my Christmas present.
Both dad and I went down. £300 all in for that and some other work. Fair enough. Work gets done, dad and I go back to said garage. "Right so that's £300 plus VAT."
My dad is immediately on the back-foot; "No, VAT should be included in all prices to private customers." Garage owner responds with a series of "No mate, listen, I've been in this business for 20 years. I think I know what I'm doing." My dad protests again, slightly more firm this time. Garage owner then immediately gets agitated and raises his voice "You're not getting the keys until this full invoice is paid, I think I know more about the legalities than you mate."
My dad pulls out his council I.D. which reads "*name* - Trading Standards Manager" and as smug as I've ever seen another human being, says "Want to try that again?"
Final price was £300.
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