Car Accident & Subsequent (Lengthy) Claim

Car Accident & Subsequent (Lengthy) Claim

Author
Discussion

DuncB7

Original Poster:

353 posts

98 months

Friday 20th January 2017
quotequote all
pork911 said:
no one in their right mind would credit hire
Insanity. There's a card I didn't think about playing wink

Sheepshanks

32,752 posts

119 months

Friday 20th January 2017
quotequote all
desolate said:
Here we have another example of a person simply trying to make a claim on his own policy.
Fundamentally, surely that's a significant point of having fully comp insurance?

When someone ran into the back of our car, I rang our insurer and they took care of it, handling the claim in-house. Car was driveable and garage supplied a courtesy car when it went it. My insurer waived our excess.

I can't imagine anything more straightforward and that's what I pay for. But it was a few years ago - perhaps now they'd ship the claim out to an AMC.

desolate said:
The insurance industry is it's own worst enemy when it comes to this st.
There must be some reason why it's done, but it seems like madness.

pork911

7,139 posts

183 months

Friday 20th January 2017
quotequote all
OP a solicitor will be appointed for you and should owe you duties as their client but sadly the reality is a bit more complex. You need a frank discussion with your claims company and those solicitors.

Ask them- under what circumstances could I find myself billed for any part of the credit hire charges?
(Likely they will say none as long as you co-operate with their efforts with you as the Claimant to recover as much as the Court awards)


And - will my evidence to the Court include full and correct reference to their answer above?
(Likely - absolutely not)


You'll then find out their attitude. Either they will threaten you with the bill (but you are forcing me to lie to the Court etc) or they'll decide not to proceed at all, accept what may have already been offered and write the remainder off).


If it's threats, you'll have to make your own decision. Everyone knows and this is how it is, but I couldn't.

anonymous-user

54 months

Friday 20th January 2017
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DuncB7 said:
My partner has a vehicle which I technically have access to at times.

It wasn't available when I needed to get to/from work so whether I had access is debatable.
That won't be an issue then.

roofer

5,136 posts

211 months

Friday 20th January 2017
quotequote all
Had similar a few years ago. Like for like car supplied through BMW, other driver admitted full liability (recorded by sharp BMW accident management shyster)

Then surprise surpise, takes them 3 months to fix my car. Got all the speil form credit hire divs, basically told them to do one. i didn,t drive into the cause of the accident, they drove into me.

pork911

7,139 posts

183 months

Friday 20th January 2017
quotequote all
desolate said:
pork911 said:
Hidden insurance / assurances aside, no one in their right mind would credit hire. Those who can afford the risk don't need to and those that 'need' to can't afford the risk.
I don't agree.

Lot's of people need a replacement car and cant afford to fund the hire themselves.

Here we have another example of a person simply trying to make a claim on his own policy. The insurance industry is it's own worst enemy when it comes to this st.
Oh I despise insurers more than anyone especially over credit hire...but it's not just a claim on his policy.

real and reasonable 'need' is a very wide church, especially against type of car, daily rate, length of hire, alternatives, impecunious it's etc etc. All of which are never of any consideration to a hirer who never believes they will be on the hook for a penny. Yet justifying the credit hire involves pretending they were and knew they were on the hook and so made an entirely reasonable decision, kept it under constant review and were fully engaged with keeping it all to an absolute minimum.

Someone who really needed a replacement car but had no alternative other than credit hire simply wouldn't take on that debt, but since it's a bogus contract they and others do.


Edited by pork911 on Friday 20th January 21:40

DuncB7

Original Poster:

353 posts

98 months

Friday 20th January 2017
quotequote all
pork911 said:
justifying the credit hire involves pretending they were and knew they were on the hook and so made an entirely reasonable decision, kept it under constant review and were fully engaged with keeping it all to an absolute minimum.
There's the issue right there then. I signed away for hire vehicles unknowingly accepting to the terms of hire-credit, not caring the blindest as to keeping it under review and the costs to an absolute minimum.

I was inconvenienced from the accident and just took what I thought I was 'entitled' to me at the time.

Joe5y

1,501 posts

183 months

Friday 20th January 2017
quotequote all
Not advice that I would listen to but when my car was rear ended the insurer took it away to be repaired but as it was a rather rare Mx5 it took 4.5months. During this time they gave me a "like for like vehicle" which in their eyes was a RCZ - I dread to think of costs p/d. Anyway, my car arrived back looking amazing followed 2months later with numerous letters from an insurance company chasing me for about 70% of the hire charges. I ignored all letters as I was due to go to Australia for a year. Came back a stack of letters which were used in the fire place to heat the house. Havent heard anything since.

TwigtheWonderkid

43,348 posts

150 months

Friday 20th January 2017
quotequote all
desolate said:
TwigtheWonderkid said:
It's a complete myth that with credit hire, if they can't recover from the tp, the hirer has to pay. All credit hire firms carry insurance to cover them for the bill if the tp insurer won't pay up. It's a legal requirement of credit hire operators. And it hardly ever happens as they don't give you a credit hire car unless they are sure it's 100% non fault and the guilty driver's insurance details are known.

The only time the hirer would have to pay would be if they refused to assist the credit hire firm in recovering their money, ie. refused to attend court or whatever. That's the agreement you sign.
Whilst it's true that it's incredibly rare for a hirer to end up paying the hire charges. It's not true that it is a legal requirement for the Credit Hire firm to be insured for their own bill. Most will just swallow the loss if they don't get paid.
OK, they have to have insurance if they don't intend on sucking it up themselves. They can't come back to the client for the charges. Unless they wish to go after the tp to recover their charges and the client won't cooperate.

anonymous-user

54 months

Friday 20th January 2017
quotequote all
TwigtheWonderkid said:
OK, they have to have insurance if they don't intend on sucking it up themselves. They can't come back to the client for the charges. Unless they wish to go after the tp to recover their charges and the client won't cooperate.
They just write it off, unless the client lied or didn't cooperate, in which case they will try to recover.



TwigtheWonderkid

43,348 posts

150 months

Saturday 21st January 2017
quotequote all
desolate said:
TwigtheWonderkid said:
OK, they have to have insurance if they don't intend on sucking it up themselves. They can't come back to the client for the charges. Unless they wish to go after the tp to recover their charges and the client won't cooperate.
They just write it off, unless the client lied or didn't cooperate, in which case they will try to recover.
Half the cases on that "Can't Pay, We'll Take It Away" programme where bailiffs are taking people's contents from their home are thickos who have signed up with a no win /no fee law firm to recover damages from an accident, and when the law firm have told them they are issuing a summons against whoever caused the injury, and they'll have to go to small claims court, they've refused to proceed. Hence the law firm sue their own client for their unrecovered charges.

DuncB7

Original Poster:

353 posts

98 months

Friday 9th March 2018
quotequote all
1453 days after the initial accident and just 24 hours before I was due to give evidence in court, the claim settled between the insurers & hire credit provider.

Initial offering was around 50% of total costs. Eventually settled out of court for approx 65% of the total. Somewhat relieved.

Lesson learned; do not enter into hire credit agreement.

syl

693 posts

75 months

Friday 9th March 2018
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What are you suggesting instead - hire a replacement car at your own cost for 400 days and then take the other party to court to recoup your costs (and lost opportunity costs)? it looks like the credit her thing went your way, so other than the hassle of receiving a few letters, it wasn't all that bad.

hutchst

3,700 posts

96 months

Friday 9th March 2018
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So you only have to pay 35%?

Sounds like a good result.

BMWBen

4,899 posts

201 months

Friday 9th March 2018
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hutchst said:
So you only have to pay 35%?

Sounds like a good result.
I think the OP has to pay nothing, it's stayed between the insurer and the hire company.

Dimebars

897 posts

94 months

Friday 9th March 2018
quotequote all
My understanding - your insurance co dragged their heels getting your car fixed and have tried to reclaim the hire costs from the third party insurance co and that's been disputed?

Surely your insurance company picks up the other 35%?

stargazer30

1,592 posts

166 months

Friday 9th March 2018
quotequote all
My sis just had her car rear ended. First thing I told her was don't let them use an AMC and if they do you want the sttyest cheap and nasty courtesy car you can get as you can be held liable for the costs :-) They gave her a new Micra. It looks nice but it meets the requirements of cheap and nasty no probs!

Also the post about getting the 3rd party to repair your car. We did this when my missus got rear ended, again to avoid the hire car catch. It didn't end well. The repair looked good but after a few months we started to notice loose interior trim, they'd broke most of the clips ad then other subtle things like a smashed parcel shelf clip etc..

In hindsight, what we should have done is find a good local company who specialises in accident repair and provides a cheap courtesy car as part of the deal.


Andehh

7,110 posts

206 months

Friday 9th March 2018
quotequote all
Thanks for coming back to update us OP!

How has the "outstanding claim unsettled" gone with your subsequent insurance quotes?

KungFuPanda

4,332 posts

170 months

Saturday 10th March 2018
quotequote all
syl said:
What are you suggesting instead - hire a replacement car at your own cost for 400 days and then take the other party to court to recoup your costs (and lost opportunity costs)? it looks like the credit her thing went your way, so other than the hassle of receiving a few letters, it wasn't all that bad.
No, you go directly to the third party at fault insurer and avail yourself of their services. They will provide a like for like hire car at no cost to yourself with their own service providers who will not be charging them anywhere near credit hire rates.