Associated costs of returning "installed" hardware
Discussion
Llandudno said:
Imagine not being able to install taps and adjust the pressure, but calling retail staff till monkeys.
I hope somebody makes money from you.
Unfortunately I come across this all the time - never ceases to amaze me that most people can't even wire a plug!!I hope somebody makes money from you.
As for the comments regarding retail staff - that's pretty low. I wonder if the OP can operate a till? Or deal with punters with an attitude??
Random_Person said:
I haven't even tried to have a conversation with a till monkey there as I suspect it would explode their brain.
I suspect they know far more than you on the subject considering you have to call a grown up just to fit taps for you (while having your pants pulled down at £100 a time 
)Pit Pony said:
Oceanrower said:
As someone who does this for a living (and who purchases from Screwfix on an almost daily basis) I was going to respond with helpful tips that would have sorted out your predicament very quickly but…
after the till monkey comment you can sod off!
Well said. after the till monkey comment you can sod off!
Riley Blue said:
Perhaps it's my age (74) but I've always regarded fitting a tap as a D-I-Y job akin to wiring a plug. There are videos showing how to fit Grohe taps and how to deal with leaks, probably a half-hour job max.
It's not your age I'm 15 years younger and regard it as the same. My Nephew is in his early 30's and he uses youtube for guides for everythingWhen I was his age I bought a book on House DIY - still got it
Mojooo said:
The CRA 2015 limits your refund to the cost of the item - unless you are going for a repair or replacement
Any additional losses would come under damages - I suspect you are going to have difficulty getting SF to agree to this - but not to say its not legally possible.
CRA 2015 does include the possibility of claiming for consequential losses due to the failure of the faulty item.Any additional losses would come under damages - I suspect you are going to have difficulty getting SF to agree to this - but not to say its not legally possible.
mcpoot said:
Mojooo said:
The CRA 2015 limits your refund to the cost of the item - unless you are going for a repair or replacement
Any additional losses would come under damages - I suspect you are going to have difficulty getting SF to agree to this - but not to say its not legally possible.
CRA 2015 does include the possibility of claiming for consequential losses due to the failure of the faulty item.Any additional losses would come under damages - I suspect you are going to have difficulty getting SF to agree to this - but not to say its not legally possible.
Had the same thing with GSF (CarParts) years ago with a metal Polo Fuel tank that fitted but the filler neck was welded wrongly making it extremely difficult to fill the car.
If you don't ask you don't get!
OutInTheShed said:
mcpoot said:
CRA 2015 does include the possibility of claiming for consequential losses due to the failure of the faulty item.
Is the item actually 'faulty'? Water runs out of the spout of a tap after it's turned off.
BFD.
Worth also looking at things like flow restrictors too and removing these.
Lovely, thanks for the replies.
I really should kick myself for not being any good at DIY. I mean seriously, what sort of idiot must I be? Obviously everyone does their own DIY, just like everyone services their own car, installs their own log burner and does their own decorating. This is why being a tradesman in any of these areas as well as others is a sure fire doomed career option, because EVERYONE does all their own work via youtube and soon, there will be no need for any trades people whatsoever so none will exist! Checkatrade will go bust and, so on, and so forth.
The ignorance on PH is always so entertaining to read, really adds some flavour to my mornings internet readings so thank-you for the laughs! Everyone has their own skill sets and things they aren't comfortable with - welcome to life. Most of you wouldn't know where to start if I told you to "just do" the things I am proficient at - luckily you don't have to.
Thanks to the sensible replies above this one too - interestingly I had not thought about water pressure. Our water is a bit messed up here. We are on a shared supply so cannot have a water meter (thank-god) and we have no doubt underpaid hugely for years. However - our flow is appalling. We had a combi boiler installed in 2018 and I think out flow outside was around 50 litres a minute, inside it is 10. The pipework is around 75 years old and we live in the hardest water area in the country so the pipes are likely all furred up. When discussing what could be done years ago there were talks of "moles", "excavation" and "thousands and thousands of pounds" so it was instantly binned. We had a pump installed (first one broke within 18 months) and that now goes all the time. But we are limited, one appliance on and the pressure is reduced massively. Upstairs will not give water if a toilet is refilling and a tap is on downstairs.
Anyway, the drip is annoying but in line with what has been mentioned, so maybe water caught in the U bend. The single ones don't drip, they just have a bit of water that bulbously sits out the tap - not sure if even an issue but I do notice.
I will be sure to book a handyman soon before they all get made redundant!
I really should kick myself for not being any good at DIY. I mean seriously, what sort of idiot must I be? Obviously everyone does their own DIY, just like everyone services their own car, installs their own log burner and does their own decorating. This is why being a tradesman in any of these areas as well as others is a sure fire doomed career option, because EVERYONE does all their own work via youtube and soon, there will be no need for any trades people whatsoever so none will exist! Checkatrade will go bust and, so on, and so forth.
The ignorance on PH is always so entertaining to read, really adds some flavour to my mornings internet readings so thank-you for the laughs! Everyone has their own skill sets and things they aren't comfortable with - welcome to life. Most of you wouldn't know where to start if I told you to "just do" the things I am proficient at - luckily you don't have to.
Thanks to the sensible replies above this one too - interestingly I had not thought about water pressure. Our water is a bit messed up here. We are on a shared supply so cannot have a water meter (thank-god) and we have no doubt underpaid hugely for years. However - our flow is appalling. We had a combi boiler installed in 2018 and I think out flow outside was around 50 litres a minute, inside it is 10. The pipework is around 75 years old and we live in the hardest water area in the country so the pipes are likely all furred up. When discussing what could be done years ago there were talks of "moles", "excavation" and "thousands and thousands of pounds" so it was instantly binned. We had a pump installed (first one broke within 18 months) and that now goes all the time. But we are limited, one appliance on and the pressure is reduced massively. Upstairs will not give water if a toilet is refilling and a tap is on downstairs.
Anyway, the drip is annoying but in line with what has been mentioned, so maybe water caught in the U bend. The single ones don't drip, they just have a bit of water that bulbously sits out the tap - not sure if even an issue but I do notice.
I will be sure to book a handyman soon before they all get made redundant!
Edited by Random_Person on Tuesday 26th March 16:42
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