Lepsons Swindon - Changed not Closed
Discussion
I had a mixed experience with them earlier this year. They did a standard factory finish overhaul on my Cayman wheels so nothing special. The finish is mostly ok but not quite as good as factory brand new. The paint is thick in places (making the rim width/offset markings on the outside face indistinct), there is some grit/imperfections in the finish on the inside surface of one wheel and a small paint bubble around one of the valves. The balance was also out. Many people might say I'm being picky about the paint finish but I am very picky and I took the wheels there based on their reputation as the best around so I expected - maybe unreasonably - a 10/10 result.
Having said all that, I didn't go back to complain and give them the chance to sort it out. I would expect they would take a complaint seriously as they were good to deal with and looked like a very professional setup. They were also very accommodating in fitting new TPMS sensors and tyres that I supplied.
Having said all that, I didn't go back to complain and give them the chance to sort it out. I would expect they would take a complaint seriously as they were good to deal with and looked like a very professional setup. They were also very accommodating in fitting new TPMS sensors and tyres that I supplied.
Had two wheels refurbished here earlier this year.Wheels were Boxster spyder in black with a silver painted rim (factory finish). I chose them based on the feeback on Pistonheads but when I got my wheels back the finish was terrible. Instead of the wheels being gloss black they were more of a greeny grey colour which stood out in sunlight, there was also various imperfections in the paint and a line scratched into the inside of the wheel which look like it had been done when they refitted the tyres. There was also a lot of overspray on the inside face where it hadn't been masked off properly.
When the wheels were taken back even the receptionists could tell it was a bad job and said that they had done a similar set earlier on in the week which were much better. They re did all of their work free of charge (they warrantied all of their work which is very handy!) and although there are still a few minor imperfections in the paint finish, the job the second time has been conducted to a much higher standard!
Therefore don't expect a factory finish and do fully check the finish before you collect the wheels as this created an extra two trips to Swindon from Bristol.
I do need to have a set of split rim GT3 wheels refurbished soon if anyone has any other recommendations?
When the wheels were taken back even the receptionists could tell it was a bad job and said that they had done a similar set earlier on in the week which were much better. They re did all of their work free of charge (they warrantied all of their work which is very handy!) and although there are still a few minor imperfections in the paint finish, the job the second time has been conducted to a much higher standard!
Therefore don't expect a factory finish and do fully check the finish before you collect the wheels as this created an extra two trips to Swindon from Bristol.
I do need to have a set of split rim GT3 wheels refurbished soon if anyone has any other recommendations?
They did a superb job 3 years ago with my entire set, unfortunately 6 months ago I scuffed a wheel, returned to them based on past performance and the job was poor. Orange peel, cracking on the inside and other areas where paint was applied too thickly.
In their defence they took the wheel back and refurbed it to a better standard, but it's still not quite as good as my first visit.
I think they've gone from great to passable
In their defence they took the wheel back and refurbed it to a better standard, but it's still not quite as good as my first visit.
I think they've gone from great to passable
I had my wheels done by them and was initially satisfied. One of the wheels then had a very small nick in the powdercoat whilst a new tyre was being fitted and over the next few weeks, it started to peel off right around the entire circumference of the wheel, in "sheets". I'll certainly be getting the wheels painted next time around.
It is Platinum now but they didnt take over as such.
They were a Lepsons franchise but Lepsons wanted to change the terms to get more money out of them so they abandoned the franchise and re named so its still the same people, place and workmanship.
Not had mine done by them yet but all my friends use them and have had no complaints.
They were a Lepsons franchise but Lepsons wanted to change the terms to get more money out of them so they abandoned the franchise and re named so its still the same people, place and workmanship.
Not had mine done by them yet but all my friends use them and have had no complaints.
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