Is this reasonable? legal type question

[James B]

A colleague of mine had his wife put her car into a garage at the tail end of last year to have her summer tyres removed and some winters fitted. For an additional £20 the garage then offered to store the summer tyres until she needed them and would then swap them back round; at a cost.

So today she turned up to the garage only to find that they have disposed of her summer tyres citing that they "thought she didn't need them any longer" and they "needed the space".

She seems to feel she has no recourse against them and they have given her the very blunt response above.

I don't know if she has a receipt etc for the storage but on the basis she did I would assume it could be taken to Trading Standards for them to pursure. Without a receipt i guess it's her word against theirs?

Has anyone any experience of this type of situation?

Thanks

James

[S2red]

Small backstreet place of large mainstream?

[Mr Trophy]

James,

Not that I want to piss on your fire, but I'd try the legal section for a better response?

[James B]

S2red said:

Small backstreet place of large mainstream?

It's a single site garage but of some size.

[James B]

Mr Trophy said:

James,

Not that I want to piss on your fire, but I'd try the legal section for a better response?

Good point.

Any idea how i get it moved? Report the thread and post to ask a Mod to move?

[James B]

I've re-posted this in the Law section so hopefully i'll get some news there.

Thanks for the pointer.