Dartford toll free-flow system...(and increased payments)

Dartford toll free-flow system...(and increased payments)

Author
Discussion

jagracer

8,248 posts

236 months

Saturday 20th December 2014
quotequote all
I used the crossing both ways today in my car and it's already debited my account and showing the times I used it.
I'm just wondering how long it takes for the fines to get sent out as I've used it twice in my truck in the past three weeks and I'm pretty sure my company has done nothing to register or pay for the crossings despite me telling them on more than one occasion.

Jagmanv12

1,573 posts

164 months

Monday 22nd December 2014
quotequote all
Is the crossing free on Christmas Day?

GUMBALL427

48 posts

234 months

Tuesday 23rd December 2014
quotequote all
I think they used to be free on Christmas day so the people that collected the tolls could have the day off - probably cheaper to let cars through free than pay double to the staff!

Therefore, unlikely I would say.

Sean

GUMBALL427

48 posts

234 months

Tuesday 23rd December 2014
quotequote all
I've got my account set up to automatically top up when the balance drops below the £10.00 threshold, but it's not topping up.

Anyone else had this problem? I'm down to £2.40 now!

I've emailed them, but don't expect a reply too soon!

Sean

Carl_Docklands

12,165 posts

262 months

Saturday 27th December 2014
quotequote all


My auto-top up is working as designed. Its a much better system, I can already see the benefits to the traffic flow on the times that I run the gauntlet.

Looking forward to seeing the works completed.

Glassman

22,523 posts

215 months

Saturday 27th December 2014
quotequote all
Carl_Docklands said:
My auto-top up is working as designed. Its a much better system, I can already see the benefits to the traffic flow on the times that I run the gauntlet.

Looking forward to seeing the works completed.
Not liking the positive tone of your comment.

BURN HIM!

Hoover.

5,988 posts

242 months

Monday 29th December 2014
quotequote all
What a fiasco to pay if you don't have/want an account....... only visited parents over xmas period, sister paid for going on her account but I didn't know when I was going back I said I would sort it.

This in my opinion needs a re-think...... why can't think link it in with ring-go or something

tr7v8

7,192 posts

228 months

Monday 29th December 2014
quotequote all
Carl_Docklands said:
My auto-top up is working as designed. Its a much better system, I can already see the benefits to the traffic flow on the times that I run the gauntlet.

Looking forward to seeing the works completed.
This, worked very well Boxing day & yesterday, auto deduction worked & the queues both way were minimal. Much better than the previous shambles.

bbd1

306 posts

175 months

Monday 29th December 2014
quotequote all
I had reason to go through the tunnel at around one thirty on two consecutive nights the week before Christmas.
All I can is what a nightmare! it took over a hour and a half to travel the last mile to the booth, all lanes down to one, fighting to get over, with the foreign lorry drivers not letting anyone in.
I say booth, because that's what it was, a single lane. We had to cross the carriageway to "the booth" and wait for the barrier to go up! Why couldn't they leave it up? (don't forget it's free that time of the morning.) Not only that, on the other side of the barrier there were two lanes open!!
I understand that these works need to take place, but I'm sure things could have been far better organised than that. Not only that, I never saw a single workerconfused, let alone one of them actually doing something rage

Glassman

22,523 posts

215 months

Monday 29th December 2014
quotequote all
I paid the charge online, and it's showing on my statement as 'Dart Charge Ireland'.

Payzone?

Squawk1066

2,941 posts

171 months

Monday 29th December 2014
quotequote all
I crossed at 6PM today, just tried to pay and my vehicle 'cannot be found'. scratchchin

Eleven

26,271 posts

222 months

Tuesday 30th December 2014
quotequote all
We need to go from Tonbridge to the M1 this afternoon. When we came south there was about 3 miles of stationary traffic waiting for the tunnel, this was Sunday. Anyone know id things have improved or are we as well going clockwise today?

Update: We chanced the tunnel and there was no queue whatsoever. I assume that the logjam on Sunday was shopping traffic.

Edited by Eleven on Tuesday 30th December 18:19

jagracer

8,248 posts

236 months

Tuesday 30th December 2014
quotequote all
So quite a lot of people haven't paid. http://www.newsshopper.co.uk/news/11693731.Hundred...

Willy Nilly

12,511 posts

167 months

Tuesday 30th December 2014
quotequote all
Trying to set up an account so I can use the bridge on Thursday. I have got to the section where you set up your direct debit and when I click CONFIRM it just stays on the same page.

Squawk1066

2,941 posts

171 months

Tuesday 30th December 2014
quotequote all
Still not recognising my car, had 3 trips over during the charge times in 2 days. FFS.

nail_it

968 posts

208 months

Wednesday 31st December 2014
quotequote all
Squawk1066 said:
Still not recognising my car, had 3 trips over during the charge times in 2 days. FFS.
Starting to explain why they want us previous Dart Tag users to retain the tags on our screens still.
If there is a problem with the new system, they can revert back and plunder our old accounts


Squawk1066

2,941 posts

171 months

Wednesday 31st December 2014
quotequote all
Glitch on the website according to the chap in the call centre. Good job I phoned to check then. Jokers, total jokers.

Fleckers

2,860 posts

201 months

Wednesday 31st December 2014
quotequote all
My pick up truck was classed as a car for payment when the tolls existed

It's now a class C vehicle

Even though it's not used as a work vehicle it's a private owned and yes I paid vat


Fleckers

2,860 posts

201 months

Wednesday 31st December 2014
quotequote all
My pick up truck was classed as a car for payment when the tolls existed

It's now a class C vehicle

Even though it's not used as a work vehicle it's a private owned and yes I paid vat


Gixer

4,463 posts

248 months

Thursday 1st January 2015
quotequote all
Phone them. That happened to a mate of mine, he called, argued with them and they changed it back.