TVR Parts Network - new twist
Discussion
TBH - the change is nothing major really.
I discussed it with Dom a few weeks ago and essentially the change goes like this...
Previously, Dom would only warrantee his engines if they were serviced by people he
approved, e.g. people he knew could do the job and used parts he was happy with. Any
modifications people did to his engines also had to be approved by him so he was
happy to continue the warrantee.
Now, he is just saying that any member of the TVR Network (either Heritage or Performance)
will not be authorised to do any work on his engines. The main reason was because he
wanted to ensure he knew the pedigree of the parts used.
That is all it is saying really. As such, it is no major change in policy - just the agents.
Yes, it does affect some people as to who does servicing on Dom's engines, but as
he is warranting them, he does not want to pay for issues caused by factors that are
not his fault.
As to the "correctness" of this policy and the future implications, I leave that for
posterity to worry about.
I discussed it with Dom a few weeks ago and essentially the change goes like this...
Previously, Dom would only warrantee his engines if they were serviced by people he
approved, e.g. people he knew could do the job and used parts he was happy with. Any
modifications people did to his engines also had to be approved by him so he was
happy to continue the warrantee.
Now, he is just saying that any member of the TVR Network (either Heritage or Performance)
will not be authorised to do any work on his engines. The main reason was because he
wanted to ensure he knew the pedigree of the parts used.
That is all it is saying really. As such, it is no major change in policy - just the agents.
Yes, it does affect some people as to who does servicing on Dom's engines, but as
he is warranting them, he does not want to pay for issues caused by factors that are
not his fault.
As to the "correctness" of this policy and the future implications, I leave that for
posterity to worry about.
Edited by alex_gray255 on Wednesday 27th May 15:27
This is all very interesting for those of us who are close to upgrading our engines!!!
Speed 6 4.5, 5.0 Black Edition
or
LS7 etc.
You can now see why the LS is such a fantastic option. I personally admire what Dom has achieved with these engines but admire even more his warranty policy.
You need to ask yourselves, if you were in Dom's position, would you stick and honour a 5 year 100K mile engine and then let every Tom Dick & Harry work on your engine that you have built and then on top use parts of their choice. I would personally very politely say f
k Off.
I do however feel for the guys who have had the upgrade and are miles away from Power. I am sure this is another thread that gets blown out of proportion by us owners and it will all sort itself out in the end.
Speed 6 4.5, 5.0 Black Edition
or
LS7 etc.
You can now see why the LS is such a fantastic option. I personally admire what Dom has achieved with these engines but admire even more his warranty policy.
You need to ask yourselves, if you were in Dom's position, would you stick and honour a 5 year 100K mile engine and then let every Tom Dick & Harry work on your engine that you have built and then on top use parts of their choice. I would personally very politely say f
k Off.I do however feel for the guys who have had the upgrade and are miles away from Power. I am sure this is another thread that gets blown out of proportion by us owners and it will all sort itself out in the end.
Yes, that seems to be the factual position.
But with two engines under Dom's warranty, it is disappointing from a customer perspective it has come to this given Dom has probably enhanced the TVR brand with the quality of his engines over the last 10+ years more than anyone else.
I am 'only' two hours from Powers Performance so if it comes to it I could go there for servicing, but others further away may have more of an issue as many of the 'top' TVR garages have understandably signed up with TVR. This severely limits service opportunities if people want to retain Dom's very good warranty.
But with two engines under Dom's warranty, it is disappointing from a customer perspective it has come to this given Dom has probably enhanced the TVR brand with the quality of his engines over the last 10+ years more than anyone else.
I am 'only' two hours from Powers Performance so if it comes to it I could go there for servicing, but others further away may have more of an issue as many of the 'top' TVR garages have understandably signed up with TVR. This severely limits service opportunities if people want to retain Dom's very good warranty.
I thought STR8SIX used to get some of their 4.3 upgrade parts from Power Performance... Am I wrong ?
The danger is that "TVR Network" will recipricate by becoming the sole supplier of some parts for which TVR has intellectual property rights (if there are any).
Although I'm not sure how Dom can refuse to suppy parts to anyone ..... After all the cake shop owners recently were not allowed to refuse to suppy "The Gay" cake .... so the legallity is interesting.
PS ... Can't stop you baking a crap cake
The danger is that "TVR Network" will recipricate by becoming the sole supplier of some parts for which TVR has intellectual property rights (if there are any).
Although I'm not sure how Dom can refuse to suppy parts to anyone ..... After all the cake shop owners recently were not allowed to refuse to suppy "The Gay" cake .... so the legallity is interesting.
PS ... Can't stop you baking a crap cake
Edited by glow worm on Wednesday 27th May 20:17
N7GTX said:
chris watton said:
Not good news for those who have had a rebuild and live hundreds of miles away. 
Exactly! I'm one of them, 2 hour trip each way. Not good news.For the important stuff, I'd always use Powers anyway, for the lesser stuff like changing exhausts, replacing handbrakes etc.. I use David Gerald, a mere 50 miles away!
Looking at some other posts since, I can understand why Dom would do this, as some of the specialists will now be bound to use parts from one supplier only, without knowing the quality of the parts used, I guess.
i doubt the main problem are the supplied parts. this is plain money talk.
copied oil shims filters and plugs are we talking about ?
of course the issuer of the warranty has the right to name
service agents if present that are allowed to service
the engine during the warranted time period. if there
are none you would have to go there to get your engine
serviced if you want to keep your warranty. bad for the
people living hours away but so be it.
on business thoughts he did the right thing
money wise its better to have an engine serviced
in house = more money in my pocket
service external via service agent = less money in my pocket
at the end of the day all the people have still their warranty.
maybe have to travel a little bit further but nothing has changed.....
copied oil shims filters and plugs are we talking about ?
of course the issuer of the warranty has the right to name
service agents if present that are allowed to service
the engine during the warranted time period. if there
are none you would have to go there to get your engine
serviced if you want to keep your warranty. bad for the
people living hours away but so be it.
on business thoughts he did the right thing
money wise its better to have an engine serviced
in house = more money in my pocket
service external via service agent = less money in my pocket
at the end of the day all the people have still their warranty.
maybe have to travel a little bit further but nothing has changed.....
Edited by gacksen on Wednesday 27th May 18:40
I had quite a long chat with Dom in March when he was talking about the new TVR network being launched and how he was not going to sign up under the T&C's being offered at the time. The stipulation of where you buy parts from was one of the key issues he did not agree with and he showed me a couple of examples of parts from an "approved" supplier that was going to be part of the new network and parts he used from other sources. The difference was obvious in the quality of metals used and the way they had failed in engines and other areas he had put right for people.
As mentioned above Dom has done more for TVR's than 99% of others involved with the brand, particularly after the firm collapsed under the Russian Brat. He builds engines and offers a cast iron warranty on these that is very much worth the paper it is written on. If the people he previously trusted to service these and maintain the integrity of his work are now not going to be able to buy the service parts he requires to be used then he cannot allow the warranty to stand. He would be taking all the risk and seeing none of the cash flow for servicing and general maintenance.
The impending "split" forecast in TVR world is not a bad thing in my opinion. It still allows people to choose their own way and if you have paid for a Power engine rebuild and now know that servicing could involve a longer trip than previous but you maintained your warranty you should just accept it and enjoy the visit to Dom and his team. It has to be more cost effective than a potential engine issue.
We cannot judge the new TVR network as yet as it will need a good 18-24 months of users providing feedback etc. before an accurate picture can be drawn. Dom has a reputation evolved and earned over a significant period of time and he is protecting his business interests with his announcement. Whilst the new network includes some equally good firms in terms of reputation and goodwill I have seen on here over the years there may be some teething problems with the new parts process that no doubt will be well documented on here.
Effectively we have a choice to make now and as with all choices it will come down to personal choice. I'll be sticking with Dom and his team as I have total confidence in them
As mentioned above Dom has done more for TVR's than 99% of others involved with the brand, particularly after the firm collapsed under the Russian Brat. He builds engines and offers a cast iron warranty on these that is very much worth the paper it is written on. If the people he previously trusted to service these and maintain the integrity of his work are now not going to be able to buy the service parts he requires to be used then he cannot allow the warranty to stand. He would be taking all the risk and seeing none of the cash flow for servicing and general maintenance.
The impending "split" forecast in TVR world is not a bad thing in my opinion. It still allows people to choose their own way and if you have paid for a Power engine rebuild and now know that servicing could involve a longer trip than previous but you maintained your warranty you should just accept it and enjoy the visit to Dom and his team. It has to be more cost effective than a potential engine issue.
We cannot judge the new TVR network as yet as it will need a good 18-24 months of users providing feedback etc. before an accurate picture can be drawn. Dom has a reputation evolved and earned over a significant period of time and he is protecting his business interests with his announcement. Whilst the new network includes some equally good firms in terms of reputation and goodwill I have seen on here over the years there may be some teething problems with the new parts process that no doubt will be well documented on here.
Effectively we have a choice to make now and as with all choices it will come down to personal choice. I'll be sticking with Dom and his team as I have total confidence in them
glow worm said:
Who has the best half-time bearing ?
Uhh don't know you tell us. Who's offering an uprated pressure oil fed needle roller half time bearing, utilising simplex sprockets. Edited by glow worm on Wednesday 27th May 19:21
Oh hold on I've found it http://tvr-parts.com/tvr-parts/part-details/tvr-rg...
This thread has now cast doubt in my mind on my current service garage who are part of the network as quality of parts is paramount for me. But I see that my other close by option have also joined the network.
Maybe time to have a look around for a new indie that is outside the network as the one I have been using up to now havent filled me with confidence despite their excellent reputation.
Maybe time to have a look around for a new indie that is outside the network as the one I have been using up to now havent filled me with confidence despite their excellent reputation.
Guys I think there is a considerable amount of scaremongering going on here. Do you all seriously think with all the time, effort and money being put in to the new TVR group they are going to start using sub standard parts that will potentially damage the cars or their engines. There are some big players in the group and I can't see companies like STR8SIX and APM risking their impeccable reputation by signing up to poor quality parts.
I fully understand Powers making that decision; if they are signing the warranty they understandably want full control of the parts fitted and service checks made to their engines. This however doesn't suddenly make everybody else's work or parts substandard. It is obviously a tactical business decision as much if not more than a parts concern and should be taken that way.
I fully understand Powers making that decision; if they are signing the warranty they understandably want full control of the parts fitted and service checks made to their engines. This however doesn't suddenly make everybody else's work or parts substandard. It is obviously a tactical business decision as much if not more than a parts concern and should be taken that way.
Andy_mr2sc said:
Guys I think there is a considerable amount of scaremongering going on here. Do you all seriously think with all the time, effort and money being put in to the new TVR group they are going to start using sub standard parts that will potentially damage the cars or their engines. There are some big players in the group and I can't see companies like STR8SIX and APM risking their impeccable reputation by signing up to poor quality parts.
I fully understand Powers making that decision; if they are signing the warranty they understandably want full control of the parts fitted and service checks made to their engines. This however doesn't suddenly make everybody else's work or parts substandard. It is obviously a tactical business decision as much if not more than a parts concern and should be taken that way.
http://www.pistonheads.com/gassing/topic.asp?t=1318979I fully understand Powers making that decision; if they are signing the warranty they understandably want full control of the parts fitted and service checks made to their engines. This however doesn't suddenly make everybody else's work or parts substandard. It is obviously a tactical business decision as much if not more than a parts concern and should be taken that way.
This is not scaremongering this is fact
Dom
Tvr Power said:
Very interesting.What is clear is that Dom knows what he's talking about.
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