Sorry, I didn't see your car !

Sorry, I didn't see your car !

Author
Discussion

RayTVR

1,043 posts

143 months

Tuesday 31st May 2016
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taylormj4 said:
She then informed me that as I had said that the boot was a little difficult to close, she had to mark the car down as un-roadworthy ! When I asked why, she told me it was because the boot lid was classed as an escape route so if it wasn't fully operable, it was un-roadworthy rolleyes. I tried to explain that it was operable and there was no way the boot could be used as an escape route but she wasn't having any of it. Fair enough I suppose, you'd only have to remove the carpet, cut a hole in the body, remove the petrol tank and figure out a way of opening the boot from the inside smash.
Sorry to hear about your incident, but that did make me chuckle out loud..

plasticman

899 posts

251 months

Tuesday 31st May 2016
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"Not a good idea to do the repair for a few weeks after the damage as it takes a while for the stress to level out and the panels to stop cracking - an early repair can crack further after repair"

What a load of bo**ocks

taylormj4

Original Poster:

1,563 posts

266 months

Thursday 2nd June 2016
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plasticman said:
"Not a good idea to do the repair for a few weeks after the damage as it takes a while for the stress to level out and the panels to stop cracking - an early repair can crack further after repair"

What a load of bo**ocks
Why do you say that ?

taylormj4

Original Poster:

1,563 posts

266 months

Thursday 2nd June 2016
quotequote all
N7GTX said:
Remember it is YOU who decides where the car is repaired, NOT the insurance company. They all try it on to keep costs down.
Is that true for fault and no fault damage ?
They seem to try to force you into using their approved repairers and 'fine' you if you use different ones.

I enquired about getting my windscreen replaced as it cracked and was told that I could use a TVR-aware garage to do the work instead of their approved one but they would only contribute £80 toward the whole cost of the job. The windscreen alone costs nearly £500.

MethylatedSpirit

1,901 posts

136 months

Thursday 2nd June 2016
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At fault accident - you pay an extra excess to use a "non approved" repairer

Non fault - All excesses are claimed back from other driver


Hope this helps.

taylormj4

Original Poster:

1,563 posts

266 months

Thursday 2nd June 2016
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RayTVR said:
Sorry to hear about your incident, but that did make me chuckle out loud..
Cheers. Had a few laughs about it myself since with mates. Wasn't funny at the time though.

HKGriff

157 posts

113 months

Friday 3rd June 2016
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taylormj4 said:
I enquired about getting my windscreen replaced as it cracked and was told that I could use a TVR-aware garage to do the work instead of their approved one but they would only contribute £80 toward the whole cost of the job. The windscreen alone costs nearly £500.
I believe that's because in your policy that is what you have agreed as concerns your windscreen. Not sure that other types of repair work are so express.

nawarne

3,090 posts

260 months

Friday 3rd June 2016
quotequote all
taylormj4 said:
N7GTX said:
Remember it is YOU who decides where the car is repaired, NOT the insurance company. They all try it on to keep costs down.
Is that true for fault and no fault damage ?
They seem to try to force you into using their approved repairers and 'fine' you if you use different ones.

I enquired about getting my windscreen replaced as it cracked and was told that I could use a TVR-aware garage to do the work instead of their approved one but they would only contribute £80 toward the whole cost of the job. The windscreen alone costs nearly £500.
Yep - it is true...Ultimately, you are the customer and can specify your preferred repairer.
Recent experience in January...Loss adjuster/claims assessor was a local gent, and knew the local body shops...Helped me choose from the 2 that I'd spoken to regarding the (minor) accident.

Nick

N7GTX

7,872 posts

143 months

Friday 3rd June 2016
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I was with Admiral (yes, yes I know... now) and was hit from the rear in my DB7. Admiral wanted it to go to one of the run of the mill nationwide repair places. Absolutely no way and told Admiral who caved in when they realised it was my choice - its in the small print - but they declined to let me have a hire car as a punishment.
The work was done at an Aston dealer and cost £6,000 and I sourced a new rear bumper (no longer made). They would not send anyone to check the quality of the repair as the dealer was not on their approved list.
After 5 weeks I demanded a hire car and words like Insurance Ombudsman were bandied about. Within an hour a nice new Merc was handed to me.
After it was all settled Admiral sent me £250 as a goodwill gesture for all the chasing I had to do during the 3 months the car was off the road and for misleading me about who decides where the car is repaired.

plasticman

899 posts

251 months

Tuesday 7th June 2016
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" Why do you say that ? "

Fibreglass panels are not a pre-stressed composition like toughened glass and there is no reason for cracking to continue after an inpact . If you use a car that is damaged there is scope for the damage to increase as the body can flex which could extend the damage . If you do not know my qualificationns on this subject I personally have been repairing and modifying TVRs since the Eighties( and pretty well nothing else ) and previous to that have done fibreglass work for the Lotus and Panther factories.

Fish

3,976 posts

282 months

Tuesday 7th June 2016
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330p4 said:
Frank at Option one is the man to go to he is a perfectionist. As yo say the gel coat cracks come out over a period of weeks but they strengthen from the repair topside damage then glass tissue the whole panel well beyond the damage ( probably to the door shuts in your case )to stop any stress cracks re appearing. He did my Ginetta fantastic job
Ian
Another vote for Frank... definitely recommend..

taylormj4

Original Poster:

1,563 posts

266 months

Thursday 9th June 2016
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HKGriff said:
I believe that's because in your policy that is what you have agreed as concerns your windscreen. Not sure that other types of repair work are so express.
Correct but this is not a case of me just not bothering to read the small print, if that is what you are suggesting. The small print is misleading in my view. It appears to say the excess is £185 if you use non-approved, which I was OK with. However, what they actually mean is that is all they will contribute and then they take your excess of it too.

taylormj4

Original Poster:

1,563 posts

266 months

Thursday 9th June 2016
quotequote all
plasticman said:
" Why do you say that ? "

Fibreglass panels are not a pre-stressed composition like toughened glass and there is no reason for cracking to continue after an inpact . If you use a car that is damaged there is scope for the damage to increase as the body can flex which could extend the damage . If you do not know my qualificationns on this subject I personally have been repairing and modifying TVRs since the Eighties( and pretty well nothing else ) and previous to that have done fibreglass work for the Lotus and Panther factories.
Cool, sorry not aware of our qualifications. Is this your business now ?