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Chimpaholic

Original Poster:

4,430 posts

62 months

[news] 
Tuesday 6th July 2010 quote quote all
Hi all,

Off to France in a couple of weeks and ordered the Télépéage today.

For those that have also ordered this useful device I have a question.

How long did yours take to arrive?

Thanks all.

Lensey

2,405 posts

166 months

[news] 
Wednesday 7th July 2010 quote quote all
I got one beginning of last year, ordered it on the Monday and it came on the Thursday!

Chimpaholic

Original Poster:

4,430 posts

62 months

[news] 
Wednesday 7th July 2010 quote quote all
Lensey said:
I got one beginning of last year, ordered it on the Monday and it came on the Thursday!
Thanks Lensey,

It looks like I should get it in time then.

However can you help me by explaining the validation process.

Unfortunately my schoolboy French is letting me down.

VINCI have sent me an email that seems to want me to complete and send them a PDF form to validate my credit card.

Any help is very gratefully received.

Lensey

2,405 posts

166 months

[news] 
Wednesday 7th July 2010 quote quote all
I got a Sanef one and I can't remember them asking me that? I did however get the info on how to apply for it from Lowdrag, he may well be able to help you?

http://www.pistonheads.com/gassing/profile.asp?mem...

Failing that google translation maybe good enough to do it?

Chimpaholic

Original Poster:

4,430 posts

62 months

[news] 
Wednesday 7th July 2010 quote quote all
Lensey said:
I got a Sanef one and I can't remember them asking me that? I did however get the info on how to apply for it from Lowdrag, he may well be able to help you?

http://www.pistonheads.com/gassing/profile.asp?mem...

Failing that google translation maybe good enough to do it?
Thanks again mate,

It seems VINCI may be the new provider of the Télépéage replacing Sanef.

My guess is the French government ran a tender & have awarded the contract to VINCI.

I could be wrong about this but all the old UK motoring forums talking about the Télépéage transponder link to Sanef & the links fail.

When you French Google "Télépéage" it points you to VINCI.

Just shown the VINCI validation email to a French friend and she said it was very badly worded and she couldn't make any sense of it.

Then I checked my Hotmail and VINCI have sent me email number six !!

This time confirming the transponder has been dispatched & will be with me in four working days.

I think everything will be fine, they just need to improve their communication.

Its a shame its not easier to navigate the site & understand the package.

The Télépéage is a fantastic little gadget that ultimately saves an awful lot of hassle when touring France.

Lets hope VINCI create a multi lingual site for us Ros Beefs.


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Lensey

2,405 posts

166 months

[news] 
Thursday 8th July 2010 quote quote all
When I got mine the Sanef website had an English translation but when you clicked the page to purchase the transponder it was only in French, wasn't a surprise to me as I reckon the French like to have us sitting at the toll booth! I used it a couple of times going to the Alps and at Christmas when we went down to Spain, was brilliant being able to sail through all the traffic, especially when you have 1300 miles to coverbiggrin

neilus

751 posts

165 months

[news] 
Thursday 8th July 2010 quote quote all
Chimpaholic said:
I could be wrong about this but all the old UK motoring forums talking about the Télépéage transponder link to Sanef & the links fail.
The Sanef website has been revamped, so that maybe why the links fail. But the are still offering the Télépéage device ( http://www.sanef.com/Offres-Liber-t/Offres-Liber-t...)

Chimpaholic

Original Poster:

4,430 posts

62 months

[news] 
Thursday 8th July 2010 quote quote all
neilus said:
Chimpaholic said:
I could be wrong about this but all the old UK motoring forums talking about the Télépéage transponder link to Sanef & the links fail.
The Sanef website has been revamped, so that maybe why the links fail. But the are still offering the Télépéage device ( http://www.sanef.com/Offres-Liber-t/Offres-Liber-t...)
Hope my VINCI one works OK then?

Motik

92 posts

59 months

[news] 
Monday 12th July 2010 quote quote all
For those who want to subscribe to Télépéage, here's a hint : when you have to choose which motorway to order it for, select A28: they do it for FREE, and it works on all French motorways.

Lensey

2,405 posts

166 months

[news] 
Monday 12th July 2010 quote quote all
Motik said:
For those who want to subscribe to Télépéage, here's a hint : when you have to choose which motorway to order it for, select A28: they do it for FREE, and it works on all French motorways.
What do you mean "they do it for free"? Do you mean the subscription is free or the transponder? I think I pay €uros 2 a month (when I use it) and I paid an initial €uros 30 for the transponder?

Motik

92 posts

59 months

[news] 
Monday 12th July 2010 quote quote all
Lensey said:
Motik said:
For those who want to subscribe to Télépéage, here's a hint : when you have to choose which motorway to order it for, select A28: they do it for FREE, and it works on all French motorways.
What do you mean "they do it for free"? Do you mean the subscription is free or the transponder? I think I pay €uros 2 a month (when I use it) and I paid an initial €uros 30 for the transponder?
Both the subscription and the transponder are free: http://www.alis-sa.com/fr/offres/libertConfort.php

Really nothing to pay, and you get exactly the same service rotate

Chimpaholic

Original Poster:

4,430 posts

62 months

[news] 
Monday 12th July 2010 quote quote all
Motik said:
Lensey said:
Motik said:
For those who want to subscribe to Télépéage, here's a hint : when you have to choose which motorway to order it for, select A28: they do it for FREE, and it works on all French motorways.
What do you mean "they do it for free"? Do you mean the subscription is free or the transponder? I think I pay €uros 2 a month (when I use it) and I paid an initial €uros 30 for the transponder?
Both the subscription and the transponder are free: http://www.alis-sa.com/fr/offres/libertConfort.php

Really nothing to pay, and you get exactly the same service rotate
Damn, that would have saved me some money & the site is in English too.

It looks like you can get the Télépéage device from a number of sources (SANEF, VINCI or ALIS).

They all appear to be concession holders.

The ALIS website tells us that "a concession holder is a legal entity delegated by the State, by the means of a concession contract".

From what I can see ALIS offer exactly the same thing, the only difference is its free.

Seems like a no brainer to me, good tip from Motik.

Edited by Chimpaholic on Monday 12th July 13:12

Lensey

2,405 posts

166 months

[news] 
Monday 12th July 2010 quote quote all
Do you know if its available to UK subscribers? I know the website is in English but I suppose this doesn't necessarily mean it’s available to UK bank accounts? On the other hand there is nothing to say it isn't?

I think I may give it a go and try to get this as I share my existing one with my business partner.

Motik

92 posts

59 months

[news] 
Monday 12th July 2010 quote quote all
The contract reads "un compte individuel ouvert auprès d’une banque française ou étrangère, ayant au moins un établissement bancaire en France métropolitaine ou dans la Principauté de Monaco" which means you can use a UK bank account provided your bank has at least one branch in France or in Monte-Carlo.

Anyway the best way to be sure is to ask them: http://www.alis-sa.com/gb/util/contact.php

Lensey

2,405 posts

166 months

[news] 
Monday 12th July 2010 quote quote all
I have emailed them but I won't hold my breath for a reply biggrin I have completed the form and sent it off so I guess I'll see what happens? Be a good result if it comes through though?

Toby W

5 posts

52 months

[news] 
Tuesday 13th July 2010 quote quote all
I tried to get the Alis deal back in March but received this reply:

"I have received your mail concerning information about the tag. First, it is necessary to have an account in a french bank because the monthly invoice is paid by direct debit. There is no other means of payment. I enclosed the form which is to return with the paper document called RIB in France which contains your french bank reference. As we will receive all these documents, the tag will be send to you. The Liber-t Confort contract is free of charge, you only pay the travels done. The tag can be use on all french motorways but you benefit discount only with the concessionnary company who had delivered the tag. If you need further information, do not hesitate to contact me to the following number : 02.32.20.21.88.
Best regards.
Christine ZURKINDEN
Assistante ALIS"


I don't have a French bank account and whilst getting one seemed to be possible, it involved lots of charges and more hassle than I wanted.

I ended up getting a tag from another autoroute operator, APRR here:
http://www.telepeagepourtous.fr/fr/particulier/tou...

There's a one-off 10 euro set-up/delivery charge then 1.50 euros for each month during which you use the tag (with e-billing). Seemed well worth it for the convenience. It arrived about four days after ordering via their website. My UK debit card didn't seem to present any problems, though I've yet to actually use the tag...

If you go for this you'll find that you need to put in a dummy French postcode into their website for the order to go through. IIRC I used 00000 and it arrived ok. The website is all in French but judicious use of Google Translate should get you through.

Best of luck,
Toby

Chimpaholic

Original Poster:

4,430 posts

62 months

[news] 
Tuesday 13th July 2010 quote quote all
Good news, my Telepeage device turned up today.

However I am a bit worried now as they seem to be asking for my bank details.

I completed the application using my credit card so they will definitely get paid, surely the credit card is all they would need?

I just cant see why they would need my bank details too?

I also don't have a French bank account.

Here is a translation of the letter they sent me.

"It is with pleasure that we give following your request for Spare Telepeage Time.

We thank you to have chosen the service from VINCI Motorways and let us send you your badge and its support fixing.

Also read the enclosed “Guide Telepeage VINCI Autoroutes” to benefit fully from all the advantages of the telepeage.

In order to finalize your subscription, if you have not done so already, we thank you for turning over to complete your statement of banking identity in under 15 days.

We remind you that after the passing of the 15 day deadline, we would be constrained to deactivate your badge if we have not received the documents.

We remain at your disposal for any further information & welcome you very soon on our motorways"

Not sure what I should do next, any ideas chaps?

Motik

92 posts

59 months

[news] 
Tuesday 13th July 2010 quote quote all
Send them your BIC and IBAN instead of the French "relevé d'identité bancaire" ?

Chimpaholic

Original Poster:

4,430 posts

62 months

[news] 
Wednesday 14th July 2010 quote quote all
Motik said:
Send them your BIC and IBAN instead of the French "relevé d'identité bancaire" ?
Thanks Motic, I will complete the form using my IBAN & my BIC.

That would mean they will have my credit card details, my IBAN & my BIC.

I cant imagine they could want more than that???

Edited by Chimpaholic on Wednesday 14th July 09:11

allegerita

38 posts

80 months

[news] 
Wednesday 14th July 2010 quote quote all
the easiest way to go is to use the "service commercial Telepeage" sales offices, which are at the entrance of the main autoroutes. Exact locations/ opening hours are on the web site. You fill in the contract, give your credit card number, and you will get the transponder for immediate use.

For foreigners as we are, you can only choose from following options
1. Euro 30 deposit for the transponder, Euro 2,00 every month you use the Autoroute, full fare
2. Euro 30 deposit for the transponder, Euro 20 per year, full fare

It works fantastic, especially in summer time when it is a major hassle to go through the tourist pack lingering at the normal booths. And for RHD: no need to monkey to the booths to get your ticket or to pay.
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