windscreen scratches

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grand cherokee

Original Poster:

2,432 posts

200 months

Tuesday 27th March 2012
quotequote all
your help please

have a few scratches on the windscreen of my Range Rover

nothing 'deep' - you cannot feel them with a fingernail

i have a dual action polisher

thanks in anticipation

kds keltec

1,365 posts

191 months

Tuesday 27th March 2012
quotequote all
you will need a rotary to machine them out and also the correct pads and paste.

here is what we done on a wind screen

http://www.detailingworld.co.uk/forum/showthread.p...

half way down the long thread (sorry) and these were not very deep either usual wiper marks .







it tooks hours to do and i do mean hours around 10 in fact maybe more as we done this over a few days period to
give the arms a rest.

you can find kits like these

http://www.glasspolishshop.com/

its where i get all my equipment for glass from

HTH

Kelly




grand cherokee

Original Poster:

2,432 posts

200 months

Tuesday 27th March 2012
quotequote all
thanks Kelly

oh dear! - a long time and i'm disabled so have enough problems reaching the RR windscreen

i've got a small stone chip so might as well claim on the insurance and get a new screen as even with the excess it will be cheaper than paying someone to do the work!

btw - superb job you did on the car in the link - shame your not nearer

used to do all my own detailing - got everything inc inline water filtration and enough products to shame many a shop - lol!

but sadly reduced mobility has put paid to anything apart from interior detailing and some external work that does not require bending/stretching (so not much!)

again many thanks

Edited by grand cherokee on Tuesday 27th March 10:03

Glassman

22,625 posts

216 months

Wednesday 28th March 2012
quotequote all
10 hours!

In a billable sense, would have been more economical to go for new screen!

Plus, that degree of polishing can create distortion in the glass.

7even

462 posts

194 months

Wednesday 28th March 2012
quotequote all
really badly scratched glass that's been polished gives a really bad "bend" in light traveling in through the glass, Only really noticeable in night time driving and real strong low sunlight.
Ive polished a few in the past, as kds says its a long laborious task. Wouldn't do it again, unless it was out the "A" section of vision.
Oh and its not a money maker!

kds keltec

1,365 posts

191 months

Wednesday 28th March 2012
quotequote all
Glassman said:
10 hours!

In a billable sense, would have been more economical to go for new screen!

Plus, that degree of polishing can create distortion in the glass.
Of course it would be.
And turned away many a car with very deep scratches on very standard average car

This is staffs car in fact (my girlfriends) and the idea was to show what can be done as its sits outside the workshop so can be used a demo.

Yes would be cheaper to buy windscreen for this car but , when i have cars that are extremely rare and upto a million pounds with light scratches then this is by far a better option then leaving it in the hands of most of the time monkeys that end up damaging the car while fitting the windscreen.

I have now stopped having glass company's coming round and fitting a new screen in side our workshop, usually turn up and get the
"Oh head office has ordered the wrong screen" then on second visit had "can you help me i am on my own today"
watched to many guys with the high vis yellow jackets on with the vips rubbing all over the cars bodywork.


This car here we waited weeks for national company to get a screen in (5 weeks) due to the "oh we droped the first one" and then they would only fit the screen at they workshop, this was all arranged by the owner of the car.

http://www.detailingworld.co.uk/forum/showthread.p...

so the car was all finished by us and we then had to wait for them to collect the car, this was after the owner and myself said many times fit the screen at our workshop.

Thing is when the company came to collect the car , 2 guys got out of a transit van and said we are "driving it away" , rang the owner to tell him (this was 8pm too) he said go ahead even thou not happy, but i did say to the owner that i have placed a data logger in the EODB port that records for 24 hours of ignition on time.

Worse thing was i had to show them how to operate the gearbox , as the guy driving has never drove a ferrari before let alone one with flappy paddles.

Car came back not as bad as expected , but we still had to remove light damage from windscreen fitment.

I now say to customers get your windscreen fitted first then come to us for the rest of the work .


kelly

Glassman

22,625 posts

216 months

Wednesday 28th March 2012
quotequote all
kds keltec said:
/... this is by far a better option then leaving it in the hands of most of the time monkeys that end up damaging the car while fitting the windscreen.

I have now stopped having glass company's coming round and fitting a new screen in side our workshop, usually turn up and get the
"Oh head office has ordered the wrong screen" then on second visit had "can you help me i am on my own today"
watched to many guys with the high vis yellow jackets on with the vips rubbing all over the cars bodywork.
I feel that I have to defend my trade, but the cold hard reality is that the good ones are few and far between.

But if Joe Public looks for the best insurance deal, he will invariably be steered into using a company of their liking; nothing to do with whether or not they are equipped or experienced to do the work.

Driving the Ferrari is bad form and should never have been allowed.



kds keltec

1,365 posts

191 months

Thursday 29th March 2012
quotequote all
Glassman said:
I feel that I have to defend my trade, but the cold hard reality is that the good ones are few and far between.

But if Joe Public looks for the best insurance deal, he will invariably be steered into using a company of their liking; nothing to do with whether or not they are equipped or experienced to do the work.

Driving the Ferrari is bad form and should never have been allowed.
i am sure you know it was not aimed at you thou wink

at least 50% of our work has had "others" perform poor work that we have to turn around , like any trade i guess.
with many photos of evidence.

It why i said national company wink

many years ago had a RS6 customer that drove over 250 miles one way to use us , his girlfriend then contacted us to keep the fact she was organising a brand new windscreen while it was with us as a surpirse for Him .

could not of gone worse , twice the wrong screen then the wrong colour and then finally marked the paint while fitting the correct screen and then did not put the trims under bonnet back correctly.

Of course we sorted it all but as i said now dont let wind screen guys (large company's) in the building , its either done firstly or after at customers address then we dont have to pick up the pieces.

The driving the ferrari was utter rubbish , and contacted the onwer about straight away but after waiting 5 odd weeks he was at the stage just let them do it.

Lets say my data logger showed more miles than it need to be to get to the wind srceen company driving

it was back with us in the morning so still i dont see why it could not of been done at our place.

kelly


grand cherokee

Original Poster:

2,432 posts

200 months

Thursday 29th March 2012
quotequote all
let me guess the problem company was Autoglass?

what a shower at my local depot

changed the screen on my jeep and scratched a huge gouge out of the bonnet - they paid for paintwork

car back twice for leaks until they finally replaced the screen with a 'proper' jeep one

Glassman

22,625 posts

216 months

Thursday 29th March 2012
quotequote all
kds keltec said:
i am sure you know it was not aimed at you thou
thumbup

But I've been there, amongst them, and was slowly becoming one of them; it's one of the reasons I left and started my own company.

Wind the clock on and now I'm carrying more products than I ever did, especially acid etch, mule skinners, strippers, oxide neutralisers etc etc., all because you're never far away from changing a windscreen, heated rear or body glass that's been 'got at' by an incompetent baffoon who should never be allowed near a toy car, never mind someone's P&J.




Ewa Woowa

26 posts

145 months

Sunday 27th May 2012
quotequote all
Ok, I've read the last few posts in this thread and you've completely put my off using AutoGlass, so...

Can anyone recommend a repairer near the West Midlands (I'm in the Stourbridge area) for the couple of small-ish chips on the windscreen of my Cayman please?

Thanks in advance...

yajeed

4,899 posts

255 months

Tuesday 29th May 2012
quotequote all
You may be covered on your insurance for a replacement screen, but you may not be.

There are a couple (apparently) that cover damage from windscreen wipers in addition to the usual break/chip/scratch.

If the chip you mention had developed into a crack, then they'd have to replace the screen but as it is, then may just repair it (leaving the scratches).


Glassman

22,625 posts

216 months

Tuesday 29th May 2012
quotequote all
yajeed said:
There are a couple (apparently) that cover damage from windscreen wipers in addition to the usual break/chip/scratch.
"apparently" as in, you heard?

yajeed

4,899 posts

255 months

Wednesday 30th May 2012
quotequote all
Glassman said:
"apparently" as in, you heard?
Yes, I was told by Autoglass on Monday.

However, I was also told that it's impossible to remove scratches from the screen at the same time (which we know not to be true in all cases).



Edited by yajeed on Wednesday 30th May 06:42

Glassman

22,625 posts

216 months

Wednesday 30th May 2012
quotequote all
yajeed said:
Glassman said:
"apparently" as in, you heard?
Yes, I was told by Autoglass on Monday.
roflroflrofl

yajeed

4,899 posts

255 months

Wednesday 30th May 2012
quotequote all
Glassman said:
roflroflrofl
I also spoke to their customer services people who said that it was policy to ask to get authorisation from the customers insurer as there have been times in the past when they refused cover as it was due to insufficient maintainence.

I presume you work for Autoglass, thus the amusement?

Glassman

22,625 posts

216 months

Wednesday 30th May 2012
quotequote all
yajeed said:
I presume you work for Autoglass, thus the amusement?
No need for insults now, is there ?


yajeed

4,899 posts

255 months

Wednesday 30th May 2012
quotequote all
Glassman said:
No need for insults now, is there ?
Sorry, your post of rofl was somewhat open to interpretation

Glassman

22,625 posts

216 months

Wednesday 30th May 2012
quotequote all
AFAIK, scratches are a bit of a cosmetic issue.

IME, insurers don't like to pay for vanity.

Perhaps there are one or two insurers who will cough up for a new windscreen against wiper scratches, but I've not heard of them yet.

Unless 'scratch' is spelled wrong on the claim.

More to the point, do you really think Autoslags give a stuff what happens to you and your insurance premium once they've 'helped' you with a new windscreen?