Rough Textured Paint - Following Insurance Repair?
Discussion
Hi,
I got my car back today from the repairers. Only problem, there is a rough patch where they have blended it. Is this normal or should this be smooth and un-noticeable? I've never had repair work done before so this is new to me.
Also, round the fuel cap, they have sprayed and its not smooth, its a bit like its flaking round the corners and they have just painted over it?
Have they just done a piss poor job or am I being OCD?
I got my car back today from the repairers. Only problem, there is a rough patch where they have blended it. Is this normal or should this be smooth and un-noticeable? I've never had repair work done before so this is new to me.
Also, round the fuel cap, they have sprayed and its not smooth, its a bit like its flaking round the corners and they have just painted over it?
Have they just done a piss poor job or am I being OCD?
Sounds like it hasn't been done properly. You should get a pretty good gun-finish if you're a good painter.
Then it would need flat and polishing to remove any orange peel effect.
Most insurance jobs are shocking. They do a poor job, and get paid top dollar by the insurance companies.
They hope most people won't notice (they don't)
Then it would need flat and polishing to remove any orange peel effect.
Most insurance jobs are shocking. They do a poor job, and get paid top dollar by the insurance companies.
They hope most people won't notice (they don't)
You (or your insurer) has paid for a professional job to put your car back in the condition it was before the incident that needs rectifying - no better no worse.
The normal consumer rights apply so you need to request that they correct their mistake. If they are not able to carry out a professional finish you can inform them that you will get another professional to do the work at their cost - you will need to warn them in advance of authorising such work as you are not allowed to spend someone's money without giving them the opportunity to mitigate their costs
The normal consumer rights apply so you need to request that they correct their mistake. If they are not able to carry out a professional finish you can inform them that you will get another professional to do the work at their cost - you will need to warn them in advance of authorising such work as you are not allowed to spend someone's money without giving them the opportunity to mitigate their costs
xjay1337 said:
Sounds like it hasn't been done properly. You should get a pretty good gun-finish if you're a good painter.
Then it would need flat and polishing to remove any orange peel effect.
Most insurance jobs are shocking. They do a poor job, and get paid top dollar by the insurance companies.
They hope most people won't notice (they don't)
Except a good painter just doesn't get any orange peel and the flat and polish is just to de nib any dust that has fallen into the paint. I have left many jobs gun finish and I'm not a painter by trade.Then it would need flat and polishing to remove any orange peel effect.
Most insurance jobs are shocking. They do a poor job, and get paid top dollar by the insurance companies.
They hope most people won't notice (they don't)
nct001 said:
Except a good painter just doesn't get any orange peel and the flat and polish is just to de nib any dust that has fallen into the paint. I have left many jobs gun finish and I'm not a painter by trade.
Not necessarily.Certain combinations of paint/hardener/lacquer have a tendency to 'pull in' quite hard during the time of baking and curing which leaves the finishing looking far too orange peel. These require light finishing with 1500 wet paper and then 3000 Trizact before polishing, to restore the correct look.
Also, introducing some some orange peel at the painting stage is necessary in order to match the factory finish already present on the car.
But yes, on the whole a decent paint job will only require a flat and polish to remove bits of dust etc, but most insurance jobs I have seen don't even bother with this stage. Just shoot it with paint and kick it out the door.
xjay1337 said:
Most insurance jobs are shocking. They do a poor job, and get paid top dollar by the insurance companies.
Sorry but you're factually wrong!Insurance companies dictate what the job involves and how much they will pay the repairer - and they really nail them down!
When we take a car to have some sort of mechanical work done they might bill us a full 30 mins for a job that might take them 5 mins - and we pay ....
In the world of insurance repairs the insurer will tell the repairer that a particular part of the job will only take 5 mins - and 5 mins of an hourly rate is all they will pay the repairer - even if 'in the real world' that part of the job takes the repairer 20 mins.
Therefore the repairers are chasing their tails time wise just to cover costs and make a bit of profit.
It's little wonder insurance jobs look like they've been rushed - the reason being because they are!
Because a bloke in an office 'unrealistically' tells them how little time it will take and only pay for the hours they 'imagine' it will take to repair.
Squiggs said:
xjay1337 said:
Most insurance jobs are shocking. They do a poor job, and get paid top dollar by the insurance companies.
Sorry but you're factually wrong!Insurance companies dictate what the job involves and how much they will pay the repairer - and they really nail them down!
When we take a car to have some sort of mechanical work done they might bill us a full 30 mins for a job that might take them 5 mins - and we pay ....
In the world of insurance repairs the insurer will tell the repairer that a particular part of the job will only take 5 mins - and 5 mins of an hourly rate is all they will pay the repairer - even if 'in the real world' that part of the job takes the repairer 20 mins.
Therefore the repairers are chasing their tails time wise just to cover costs and make a bit of profit.
It's little wonder insurance jobs look like they've been rushed - the reason being because they are!
Because a bloke in an office 'unrealistically' tells them how little time it will take and only pay for the hours they 'imagine' it will take to repair.
The big insurance repair places sadly tend to be real Bodge it 'n' Scarper operations because they get hammered by the insurance companies on the cost of repairs and even resort to secondhand parts of possible to save even more money. Rush the jobs in, shoot them with paint, kick them out the door.
NinjaPower said:
Squiggs said:
xjay1337 said:
Most insurance jobs are shocking. They do a poor job, and get paid top dollar by the insurance companies.
Sorry but you're factually wrong!Insurance companies dictate what the job involves and how much they will pay the repairer - and they really nail them down!
When we take a car to have some sort of mechanical work done they might bill us a full 30 mins for a job that might take them 5 mins - and we pay ....
In the world of insurance repairs the insurer will tell the repairer that a particular part of the job will only take 5 mins - and 5 mins of an hourly rate is all they will pay the repairer - even if 'in the real world' that part of the job takes the repairer 20 mins.
Therefore the repairers are chasing their tails time wise just to cover costs and make a bit of profit.
It's little wonder insurance jobs look like they've been rushed - the reason being because they are!
Because a bloke in an office 'unrealistically' tells them how little time it will take and only pay for the hours they 'imagine' it will take to repair.
The big insurance repair places sadly tend to be real Bodge it 'n' Scarper operations because they get hammered by the insurance companies on the cost of repairs and even resort to secondhand parts of possible to save even more money. Rush the jobs in, shoot them with paint, kick them out the door.
give a list of what's needed, get one with what there willing to give you and be told other parts are repairable, and when its expected, ''need's two headlights and a grill! - Nah needs one that's smashed and plastic weld/bond other bits - Erm! its a 8month old Merc??,
Its good for cash-flow but not for quality work, shed full of shopping carts too but nothing really wrong with that just easier to loose interest, I've a short attention span
you have no ideaSquiggs said:
Sorry but you're factually wrong!
Insurance companies dictate what the job involves and how much they will pay the repairer - and they really nail them down!
When we take a car to have some sort of mechanical work done they might bill us a full 30 mins for a job that might take them 5 mins - and we pay ....
In the world of insurance repairs the insurer will tell the repairer that a particular part of the job will only take 5 mins - and 5 mins of an hourly rate is all they will pay the repairer - even if 'in the real world' that part of the job takes the repairer 20 mins.
Therefore the repairers are chasing their tails time wise just to cover costs and make a bit of profit.
It's little wonder insurance jobs look like they've been rushed - the reason being because they are!
Because a bloke in an office 'unrealistically' tells them how little time it will take and only pay for the hours they 'imagine' it will take to repair.
Maybe that's the case.Insurance companies dictate what the job involves and how much they will pay the repairer - and they really nail them down!
When we take a car to have some sort of mechanical work done they might bill us a full 30 mins for a job that might take them 5 mins - and we pay ....
In the world of insurance repairs the insurer will tell the repairer that a particular part of the job will only take 5 mins - and 5 mins of an hourly rate is all they will pay the repairer - even if 'in the real world' that part of the job takes the repairer 20 mins.
Therefore the repairers are chasing their tails time wise just to cover costs and make a bit of profit.
It's little wonder insurance jobs look like they've been rushed - the reason being because they are!
Because a bloke in an office 'unrealistically' tells them how little time it will take and only pay for the hours they 'imagine' it will take to repair.
The point is the quality of many insurance jobs is sub standard. I've seen countless crappy insurance (and many crappy private) paint jobs -
Ultimately it's the customer who suffers because their car looks worse than it did before.
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