Swirl marks in paint after machine polishing

Swirl marks in paint after machine polishing

Author
Discussion

Ray Singh

Original Poster:

3,045 posts

229 months

Sunday 10th July 2016
quotequote all
My wife had a small accident in our Audi A6 avant. Not her fault. The claim went via a insurance company and then to an accident repair company in Reading.
The car is black, and when they came to pick up the car, they told me that the car could be machine polished and a couple of small dents removed all for £350.
I thought that was a good deal.

The car came back gleaming black. We have always noticed that hte black has gone to a grey, but when it came back it was lovely glossy black.

I had the pleasure of taking the car to our local town centre today and parked in a multi storey car park. It was lit by orange yellow tube lights. These showed up hundreds of swirls marks in circular motion in the black paint, these cant be seen in normal day light....

Is this right/normal?

Any help appreciated.

Crafty_

13,248 posts

199 months

Sunday 10th July 2016
quotequote all
That happens. Two possibilities :

1) The polish used had "fillers" in, that filled up the swirl marks. They have since fallen out and the swirls are visible again

2) The compound used corrected damage to the paint, but did apply light swirls. This does happen with some compounds, the answer is to machine polish it again with a less abrasive polish / pad combination which will remove the swirls and not inflict further damage.

Either way if you want it perfect I would suggest hunting down a good detailer in your area and ask them for a course of action.

Ray Singh

Original Poster:

3,045 posts

229 months

Sunday 10th July 2016
quotequote all
Thanks Crafty.

I will take the car back to the original garage in the first instance to see what they suggest.
I may need to find a detailer in Marlborough area soon though.

R

Summit_Detailing

1,874 posts

192 months

Sunday 10th July 2016
quotequote all
As Crafty has stated above, it's 99% likely that the bodyshop has hit it hard with a compound and matching pad, whatever compound was used had fillers in it which has masked the true finish, combined with a lack of a refining stage(s) to remove the defects inflicted in the first stage. They could also have applied a filler heavy polish by hand over the top - a double whammy if you will.
All looks fine for a few days, until the car gets washed or gets rained on a few times and the true finish is revealed.

If they can't get it right the first time I'd be suspicious as to how it'll look if you take it back to be rectified.

Best of luck.

Chris


Slammedorion

372 posts

117 months

Sunday 10th July 2016
quotequote all
I reckon more likely mopped with a lambswool on a rotary and it's not been touched with a da...

Ray Singh

Original Poster:

3,045 posts

229 months

Sunday 10th July 2016
quotequote all
If they cant give me a good answer - I will ask for a refund and take it somewhere else. But i am not letting them get away with it.


PoshTwit

1,218 posts

152 months

Sunday 10th July 2016
quotequote all
I'm not far away if you'd like a second opinion or a quote to put it right.

Ray Singh

Original Poster:

3,045 posts

229 months

Monday 11th July 2016
quotequote all
Sounds like a plan. Pm me your details and I will pop over.

Ray Singh

Original Poster:

3,045 posts

229 months

Monday 11th July 2016
quotequote all
Sounds like a plan. Pm me your details and I will pop over.

PoshTwit

1,218 posts

152 months

Monday 11th July 2016
quotequote all
Ray Singh said:
Sounds like a plan. Pm me your details and I will pop over.
You have pm.

Ray Singh

Original Poster:

3,045 posts

229 months

Wednesday 13th July 2016
quotequote all
PoshTwit said:
You have pm.
I replied! Did you recieve it?



xjay1337

15,966 posts

117 months

Wednesday 13th July 2016
quotequote all
Pop to Detail My Car... tell Nick I sent you. Used to work with him and the quality of the jobs are top notch.

Ray Singh

Original Poster:

3,045 posts

229 months

Wednesday 13th July 2016
quotequote all
Xjay1337

Sent him a mail.


PoshTwit

1,218 posts

152 months

Wednesday 13th July 2016
quotequote all
Ray Singh said:
PoshTwit said:
You have pm.
I replied! Did you recieve it?
Ah yes - went into my SPAM....

london-phil

4 posts

92 months

Friday 15th July 2016
quotequote all
polish swirls are due to particles picked up one the mop head this is due to laziness and no attention to detail i would ask for your money back find a company that takes pride in their work

Ray Singh

Original Poster:

3,045 posts

229 months

Monday 18th July 2016
quotequote all
The power of Pistonheads!!!

Rich (Posh-Twit) of Classic Detail popped over on Sunday. He was on his way back from a helicoptor detailing session - yes helicoptor!
What a nice chap. He is enthusiastic about his work and took time to show me the problems with my car paint.
He spent almost an hour with me chatting about paint and techniques to remove the marks in my cars paint and all for the price of a cup of tea and a pink wafer (the biscuit).

Rich also provided a report which i will use to send to the Accident repair place in Reading and try and get some or all of my money back. I will then use this to pay Rich to correct the paint.

Thanks Pistonheads and Rich of Classic Detail for your help.


Summit_Detailing

1,874 posts

192 months

Monday 18th July 2016
quotequote all
Ray Singh said:
The power of Pistonheads!!!

Rich (Posh-Twit) of Classic Detail popped over on Sunday. He was on his way back from a helicoptor detailing session - yes helicoptor!
What a nice chap. He is enthusiastic about his work and took time to show me the problems with my car paint.
He spent almost an hour with me chatting about paint and techniques to remove the marks in my cars paint and all for the price of a cup of tea and a pink wafer (the biscuit).

Rich also provided a report which i will use to send to the Accident repair place in Reading and try and get some or all of my money back. I will then use this to pay Rich to correct the paint.

Thanks Pistonheads and Rich of Classic Detail for your help.
Good stuff, Rich is one of the good guys.

Chris