Best place to get my lotus serviced - Hants/Dorset

Best place to get my lotus serviced - Hants/Dorset

Author
Discussion

TonyTwoTribes

Original Poster:

356 posts

116 months

Saturday 24th September 2016
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Any recommendations? 2010 Evora brought locally - Lotus dealer, but to be honest their after sales has been appalling - never return calls or Emails so I'd sooner get a relationship going with a company that actually gives a damm. Don't mind travelling. I am in Southampton.
cars great. Cheers

GT03ROB

13,260 posts

221 months

Sunday 25th September 2016
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Sportomotive used to get good reviews for Lotus when they were based in Salisbury, I believe they have now moved to Bournemouth.

CocoPops

463 posts

231 months

Saturday 1st October 2016
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Back On Track, up the m3 in Guildford.
Analogue Automotive, Petersfield.

kambites

67,543 posts

221 months

Monday 3rd October 2016
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I haven't been particularly impressed with any of the local Lotus specialists; I do all my own servicing these days.

TonyTwoTribes

Original Poster:

356 posts

116 months

Monday 24th October 2016
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kambites said:
I haven't been particularly impressed with any of the local Lotus specialists; I do all my own servicing these days.
Yep that sure is true. After booking a day off work and rescheduling work meetings on the offer of a new Evora 400 for the day whilst my Evora was in for an annual Service and some other work by the Southampton dealer, I haul myself out of bed , get there at 8.20 and , nope no Evora 400, nor even another Lotus. Never bothered to even call to advise this was the case, just probably thought oh well stick him in a Toyota then and take his money . Happy to take you money when your buying one but after sales has been TERRIBLE. They lost a £1000 service bill and don't even seem to care. I will take my money elsewhere.

So still looking.............maybe Lotus Silverstone now. is it simple to do oil and filters as may just get my local independent to do it?.

stuno1

1,318 posts

195 months

Tuesday 25th October 2016
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Silverstone have a great reputation. I have used them for parts and a test drive and they have been very good to me. I am now using Essex autosport as they are a lot more local and also come with a great reputation. So far they seem very good.

TonyTwoTribes

Original Poster:

356 posts

116 months

Wednesday 26th October 2016
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thanks I visited Back on track in Guildford for a look. Nice looking workshop and Jeremy seems to know his stuff. car booked in there next week and a considerable saving against main stealer prices.

TonyTwoTribes

Original Poster:

356 posts

116 months

Thursday 3rd November 2016
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Good service and experience at back on track in Guildford. No more main stealers for . My car had prior to this a full main dealer history we found on inspection.

Pollen Filter had never been changed it was black. Really filthy

Plugs had been changed on this car yet Lotus had "no record of this" and wanted £300 to change something that had been done already . Bit odd?

I would recommend these guys and save yourself a packet. I am not local and travelled.