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topjay
462 posts
87 months
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Have had both, upgraded to garmin 3790 as it looked better on paper, now wish i had gone with tomtom.
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Rostfritt
802 posts
20 months
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jeff m2 said: My USA experience.
I had a Tom Tom that served me well but it eventually gave up after too many falls to the footwell.
...
Guess what...this GPS you just sold me can't locate your store.
That can't be right....oh (guy starts laughing) help arrives from a couple more assistants and I end up with a Garmin.
Works ok, but would still prefer a Tom Tom, it made far superior route choices but I had to choose the one that got me closer than 80 miles of my destination! In my experience Garmins struggle with roundabouts, they don't update quick enough to display the right exit at the right time, which for some would cause people to get lost. I imagine they work well in America though, they are designed with such roads in mind, conversely you find TomToms useless in the States. I guess they are designed to work best in local markets.
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Marlin45
616 posts
33 months
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I have a Garmin 1490 and even after full firmware updates it seems to take me really conviluted routes most of the time. The other week it insisted on heading east at one roundabout when the destination was a straightline west of there. I am at the point of either giving up with it or only using it for the last few miles if I have to. Oh, and it like to say turn right then on the screen it shows you should be turning left PITA. As an aside I picked a hire car from Munich yesterday (Nissan Quasqui thing) which came with a built in satnav. I had to drive 640 miles to my destination (Accurate guessing at which airport is nearest the client is not my Co.'s strongpoint) and that system didn't put a step wrong. It was superb. So someone can do it  Oh and petrol Quasiqui is s  t!
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Russ T Bolt
561 posts
152 months
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I have both Tom Tom and Garmin. The Navigon on my phone is better than either.
Of the two I prefer the Tom Tom, the Garmin frequently directs me off main roads on to side roads that run near/alongside the main road and then back onto the main road some time later.
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bonerp
21 posts
108 months
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I've just bought a garmin 3590lmt with the smartlink to my android phone that you then need to pay for subscription to further live services...grrr didnt say that clearly in the sales literature!
Anyway Ive previously had tom toms but recent support or lack of - needed because of a crap upgrade breaking the live services (which is paid for!), which consequently all TT support had to do was reset it - which took 4 weeks and ages spent on 'cheap rate' lines from my mobile running up huge bills. I needless to say defected to Garmin. Tom tom seriously needs to improve the quality of its upgrades and customer support!
Anyway the Garmin has good reviews and took the plunge after using my androids sat nav which ate most of my data allowance in a week because android uses live maps rather than downloaded ones...ffs.
All was fine and reasonably happy with my new premium top spec device until a road closure for 2 days + was not picked up by the device and therefore didnt redirect me. It was highlighted on BBC and numerous other websites so I am now enquiring with Garmin why this 'premiu' device didnt do the job its intended to do. Needless to say I'm pretty disappointed.
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waremark
1,616 posts
82 months
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I am still pleased by TT HD Traffic, as well as Google local search, so not wanting to change to Garmin. Also I have an iPhone, not an Android phone.
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coiner
6 posts
11 months
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What do people mean when you say the latest tomtoms don't have the 'itinery function'?
Im looking for a sat nav that has speed camera locations, maps of western europe and sends me on the most direct route. I don't care much about traffic level warnings.
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vonhosen
27,135 posts
86 months
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coiner said: What do people mean when you say the latest tomtoms don't have the 'itinery function'?
It means you can't plan a route you choose (with way points to pass through) in software on your PC & then import the route into the TomTom.
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coiner
6 posts
11 months
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vonhosen said: It means you can't plan a route you choose (with way points to pass through) in software on your PC & then import the route into the TomTom. i see, that does sound useful.
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r1ch
2,181 posts
65 months
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I'll never buy a garmin again, mine was rubbish. I'm going to try tom tom.
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Dixie68
3,072 posts
56 months
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DIW35 said: My old man had a TomTom and I couldn't believe what a faff it was when trying to update things when it was connected to a PC. The interface software (TomTom Home?) was a complete nightmare. Much prefer Garmin's method that just treats the unit as an external drive when it's connected to a PC. Itinerary planning is an absolute must for me too, which rules out newer TomToms. In what way was the TT a faff to update? I connect mine to the PC, switch it on, press Yes on its screen when it asks if I want to connect to the computer, it then finds all the updates relevant to my unit (speed cameras, petrol prices, map updates etc), then I click Update for it to update the unit. Even my old mum uses it no problems  I used to use Garmins all the time but had the same problems that other posters have mentioned - routing off a major road onto a minor for no reason at all, only to rejoin again a few miles later. Plus the traffic alert system was absolute pants, the screen update time was too slow and the automatic route replanning if I took a wrong turn seemed hit & miss. I always use a TT now (a cheaper model) and the Garmin is in a drawer at home.
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Stu R
19,530 posts
84 months
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Garmin were by far and away the best for a long, long time. They're far from the best now - even the cheap and cheerful phone apps I've tried are better than my 2 year old Garmin.
Tom Tom seem to be on form lately, last time I used one of theirs it was great, but it was around 18 months ago and I've not needed one since as the phone ones suffice in the odd event I'm not in my own car - which has probably the best sat nav I've ever used as standard.
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Apache
38,243 posts
153 months
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bonerp said: Anyway Ive previously had tom toms but recent support or lack of - needed because of a crap upgrade breaking the live services (which is paid for!), which consequently all TT support had to do was reset it - which took 4 weeks and ages spent on 'cheap rate' lines from my mobile running up huge bills. I needless to say defected to Garmin. Tom tom seriously needs to improve the quality of its upgrades and customer support! Same here, I paid for an online TomTom upgrade, tried to download and found it was not compatible. Tried to contact customer services and got nowhere. That's £50 down the drain, TomTom can go screw themselves and I'll carry on telling everyone what ripoff merchants they are
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marcosgt
6,199 posts
45 months
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I've never had a Garmin personally but even my old Tom Tom One is better than the Sat Nav built into my Mazda.
A number of people I know have dumped Garmins (including some walkers who swear by their GPS systems) in favour of Tom Toms.
Just because Garmin have been in GPS systems for years doesn't mean they know how to make a decent consumer Tom Tom system and everything I see and hear suggests Tom Tom have this market sewn up.
M.
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r1ch
2,181 posts
65 months
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marcosgt said: I've never had a Garmin personally but even my old Tom Tom One is better than the Sat Nav built into my Mazda.
A number of people I know have dumped Garmins (including some walkers who swear by their GPS systems) in favour of Tom Toms.
Just because Garmin have been in GPS systems for years doesn't mean they know how to make a decent consumer Tom Tom system and everything I see and hear suggests Tom Tom have this market sewn up.
M. Yeah its like saying Nokia are better than iPhone because they've done it longer. Hardly anyone uses Nokia now, just because you've been doing it the longest doesn't really matter.
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Apache
38,243 posts
153 months
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I'd sooner buy a product from a company that gives a s t about it's customers
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V8 FOU
722 posts
16 months
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Very interesting thread. I need to buy a new satnav. I have a Garmin GPS map on my boat (cost about £800) and it is very good and the backup is also very good. I did have a Garmin Nuvi something or other and hated it. So, perhaps the TT is a better bet. Any experiences of uploading LPG stations? Used to be TT only, but I see that Garmin can do this too.
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