New XC90 electrical problems?

New XC90 electrical problems?

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TVR nut

Original Poster:

303 posts

173 months

Tuesday 24th May 2016
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Has anyone else had problems with the new XC90? The main issue is it keeps putting up warning's on the dash, been to the dealers 4 times and not getting any better, then today the drivers display went blank and car went into limp home mode, wife drove home at a maximum of 15 mph.
Got the car at the end of September since then as well as warning codes it's had the rear breaks replaced, they were squealing, the rear door handles were sticking then the endless warnings. It went to dealership last week as they said it needed a soft wear update drove 1 mile out of dealership and more warnings pop up.
I'm ashamed to say I lost the plot a bit at the dealership today, my wife was driving when it went into limp mode and it slowed down to a crawl, she wasn't far from home, but we got quite a fright if it happened on a busy motorway with the kids in the car. We called Volvo assist and they sent a recovery truck but the guy seemed to know how to fix the problem and disconnected the negative battery terminal for a a few min's and all was sorted when he reconnected. He checked the ecu before this but it was showing no faults.
I dropped the car off at the dealership tonight and they were good enough to give me one of Volvo's own XC90's while they are trying to fix mine. I've now asked for an extended warranty, I have 3 years at the moment, they didn't seem to think that was a good idea but I'm not giving up
I don't have the time or energy to run to the dealers every 6 weeks for software.
So really just a rant and does anyone else have problems?
Thanks.

kryten22uk

2,344 posts

231 months

Friday 27th May 2016
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We did have a couple of occasions when the whole dashboard/tablet screens went blank and reloaded. But not for a while now.

The only other thing happened to us is running out of fuel! Remarkably, there is no warning message when low on fuel. The miniscule little petrol pump icon does go from white to being yellow, but that's it. Most other new cars have a warning flash up, and ask/display petrol stations on the sat nav.

Murph7355

37,684 posts

256 months

Friday 27th May 2016
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I suspect this sort of thing was bound to happen at some point...replacing analogue dials and warnings with an iPad and an iPad Mini smile

Be interesting to hear if anyone else has had issues.

TVR nut

Original Poster:

303 posts

173 months

Friday 27th May 2016
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The cars been away since Tuesday, they called to say it is ready to collect so will find out what was up tomorrow. Hopefully they have got to the bottom of the problems, my wife loves the car but its frustrating when you spend so much on a new car and you keep needing to return it to the dealership.
Searching the web there seems to be a few electrical gremlins bothering them, makes you wonder how much testing they actually do before launching them on us?

Jader1973

3,981 posts

200 months

Saturday 28th May 2016
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They do lots and lots of testing but invariably something shows up just at the last minute and they make a call on whether to start production or not.

With modem stuff that is all interlinked they can be fixing one issue, update that bit of code, then find they've introduced an issue someplace else. Even worse now everyone has a constantly updated phone that they plug in to the car - not unusual to find an iOS update knackers a bit of the radio software for example. Or that the market that developed the car is 99% Apple so they didn't bother testing Android at all.

Also it isn't uncommon for customers to introduce a set of circumstances that just wasn't tested e.g. Braking while indicating while lowering a window with the heated rear window on.

These days even the window motors are "smart" not just press switch to apply 12v and go up or down, but operate remotely etc so the scope for software to go haywire is huge.

Or it could just be a dodgy earth.

superlightr

12,852 posts

263 months

Friday 23rd September 2016
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OP was it fixed? How is the XC90 going now?

MrJingles705

409 posts

143 months

Friday 14th October 2016
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Don't know about the OP, but we've had the dash/aux displays spontaniously reboot a few times now ... Software reload didn't resolve. Searches suggest these gremlins are iinfrequent, but offers have the same issue.

To be balanced - everything else about our one (T8 hybrid, r-design) has been awesome