three one plan forced cancellation

three one plan forced cancellation

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contractor

Original Poster:

919 posts

184 months

Wednesday 27th January 2016
quotequote all
Anyone else had the letter yet?

Currently on ayce data and voice for 25/mth with a 10/mth discount so I pay 15/mth. Got a letter from 3 saying in 30 days i can have something inferior for 30 quid instead of 33.

So they want to me to pay 2x for something less and remove my loyalty bonus and still be loyal?

Hopefully the EU will block them merging with O2.

t400ble

1,804 posts

120 months

Wednesday 27th January 2016
quotequote all
Mine was cancelled last year

Now just tether via a USB cable, as its the only internet I have

rab.s

83 posts

185 months

Wednesday 27th January 2016
quotequote all
I had the same conversation last year. The offer I received was that I could retain my £10 discount on any plan above £15 with no new contract ties. Paying £10 a month for unlimited data, 600 minutes and unlimited texts.

Worth pushing them on your recurring discount.

AJB88

12,269 posts

170 months

Wednesday 27th January 2016
quotequote all
t400ble said:
Mine was cancelled last year

Now just tether via a USB cable, as its the only internet I have
Tell me more, does this get round the tethering allowance? because I use my 12gb up quickly.

Mind you I want to tether phone to tablet.

rigga

8,727 posts

200 months

Wednesday 27th January 2016
quotequote all
AJB88 said:
Tell me more, does this get round the tethering allowance? because I use my 12gb up quickly.

Mind you I want to tether phone to tablet.
Me too ....

Merry

1,360 posts

187 months

Wednesday 27th January 2016
quotequote all
I use an app called easy tether pro. Works over bluetooth and doesn't use tethering allowance.

For all their ills I'd stick with 3. O2s data network is woeful, I've got two identical Galaxy s5, a work and personal phone one on O2 and the other on 3. I can use the 3 one with Internet radio nearly everywhere. O2 not so much.

tim0409

4,355 posts

158 months

Thursday 28th January 2016
quotequote all
I've had the £15 Three one plan for years and hope I don't receive the dreaded letter. It's a great deal (unlimited tethering etc.), free calls to certain countries abroad and a free home signal box. I know Three were slated in the past but I've found them to be excellent.

essayer

9,011 posts

193 months

Thursday 28th January 2016
quotequote all
What data consumption triggers the letter? I do very little tethering but use 5-10GB/month on mobile data.

contractor

Original Poster:

919 posts

184 months

Thursday 28th January 2016
quotequote all
It's not a consumption triggered letter. If you are on the old one-plan with ayce data you will get the letter very soon

Oh and apps won't generally stop the provider from spotting tethering as usually a new interface is set up on the phone and they detect it that way. There are ways around it on Android but they require changes via adb to specific files

Crush

15,077 posts

168 months

Thursday 28th January 2016
quotequote all
Received the letter today as well frown


AJB88

12,269 posts

170 months

Thursday 28th January 2016
quotequote all
Merry said:
I use an app called easy tether pro. Works over bluetooth and doesn't use tethering allowance.

For all their ills I'd stick with 3. O2s data network is woeful, I've got two identical Galaxy s5, a work and personal phone one on O2 and the other on 3. I can use the 3 one with Internet radio nearly everywhere. O2 not so much.
Could I use this between Nexus 6P and Nexus 9 then?

RammyMP

6,729 posts

152 months

Thursday 28th January 2016
quotequote all
I've had a Three mifi for over 3 years, 15gb for £11 a month, I'm surprised they've not put a stop to mine before now.

Merry

1,360 posts

187 months

Thursday 28th January 2016
quotequote all
AJB88 said:
Could I use this between Nexus 6P and Nexus 9 then?
Yes, just tried it - it requires a another app, but the instructions guide you through it.

AJB88

12,269 posts

170 months

Friday 29th January 2016
quotequote all
What app did you use?

AmitG

3,272 posts

159 months

Saturday 30th January 2016
quotequote all
Got my letter yesterday frown

contractor

Original Poster:

919 posts

184 months

Sunday 31st January 2016
quotequote all
just spoke to Three again. Wow. The bloke just would not have it that they were doing anything wrong. He wouldn't/couldn't apply the £3 discount in the letter to the ayce/600 mins package, nor would he accept that Quidco do a £70 cashback deal.

I ended up just getting my pac #

He was only marginally better that the woman the other day who tried to sell me an 8GB data/200 min plan, despite 11 out of last 12 months being 14GB/400mins average use.

I've stuck £20 on a voda sim and will test drive that for now and even if they charge a quid more than Three, I'll go there out of principle.

Raverbaby

896 posts

185 months

Sunday 31st January 2016
quotequote all
contractor said:
just spoke to Three again. Wow. The bloke just would not have it that they were doing anything wrong. He wouldn't/couldn't apply the £3 discount in the letter to the ayce/600 mins package, nor would he accept that Quidco do a £70 cashback deal.

I ended up just getting my pac #

He was only marginally better that the woman the other day who tried to sell me an 8GB data/200 min plan, despite 11 out of last 12 months being 14GB/400mins average use.

I've stuck £20 on a voda sim and will test drive that for now and even if they charge a quid more than Three, I'll go there out of principle.
I'm in the same boat, got my letter last week, called twice over the weekend to try and get a small loyalty discount as I've been with them since day 1 but they wouldn't budge.
I got my pac no problem, they didn't even try to "keep me".
Even with their dearer tariffs there's vey few deals, if any, out there that beat them for unlimited data, which includes 12GB of tethering. I'll probably go onto their £25 AYCE data and 600 minutes tariff, all be it under protest smash

AmitG

3,272 posts

159 months

Sunday 31st January 2016
quotequote all
I suspect they actually want people to leave.

Even if half the customers walk, they are making the same revenue through doubling the charge for the remainder. And the network will run faster for the remainder, meaning they don't have to invest so much in expanding it, and they get to advertise "the UK's fastest network" smile They basically free up a load of bandwidth for the next lot of customers who are willing to pay 30 GBP/month, without having to buy more spectrum.

It's similar to what Microsoft did with OneDrive (cloud storage) recently. They had an unlimited storage plan, and recently slashed it and hiked up the charges. A lot of people saw it as a PR disaster. They didn't realise that Microsoft actually wanted to kick off its unprofitable customers. The usual response is that cheap storage is a loss leader, but it wasn't working like that.

I think this is going to be a trend over the next few years.

Personally I think I will stay. 30 GBP/month is what I was paying a few years ago, and it is still good value IMHO.


bazza white

3,551 posts

127 months

Monday 1st February 2016
quotequote all
It's going to get worse with the the 02 merger.

Orange/t mobile merger should never have been allowed.

I'm on £12.90/month deal and hoping this deal isn't next for the chop

Teppic

7,317 posts

256 months

Monday 1st February 2016
quotequote all
bazza white said:
It's going to get worse with the the 02 merger.
yes My fear is that 3's remaining AYCE data plans will disappear and be capped at what seems to be the industry standard of a maximum of 20Gb if that merger is allowed to go through. Fortunately it's not a done deal. Yet.