Buying from Chain Reaction at this time

Buying from Chain Reaction at this time

Author
Discussion

lufbramatt

5,345 posts

134 months

Tuesday 19th March
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Just a heads up, wiggle/crc are selling stuff via their eBay outlet with bits missing. Serms to be a bunch of vitus framesets that are missing things like the seat clamp wedge but there are no spare parts anywhere making the frames basically useless.

TuonoPants

279 posts

144 months

Tuesday 19th March
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Anyone know how the other online retailers are doing? SuperStar components seems to have dissapeared and many of the others seems to have very limited stock.

Never thought that losing CRC/Wiggle would have such a big impact on my buying habits.

PomBstard

6,778 posts

242 months

Tuesday 19th March
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CRC stopped shipping overseas a while ago so haven’t been able to get any of the last minute stuff.

However I suspect a few of us will now feel the impact of their demise…

I bought from CRC for many years - would by almost everything - not just forks and groupsets but gloves, chains and tubes. It was all just so much cheaper and would be on my doorstep within a week.

I noticed a few years ago that the price difference wasn’t quite so great - some of this was to do with exchange rates but also some local stores had figured out online ordering and delivery systems. For the last 4-5 years I’ve not bought much as the local shops, one chain in particular, has been within 10-15% of CRC price, so I’ve gone down the road and bought it.

I now suspect that with their major international competition out of the game, the local prices will start moving upwards once more…

Hugo Stiglitz

37,132 posts

211 months

Tuesday 19th March
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TuonoPants said:
Anyone know how the other online retailers are doing? SuperStar components seems to have dissapeared and many of the others seems to have very limited stock.

Never thought that losing CRC/Wiggle would have such a big impact on my buying habits.
Superstars server went down over the weekend

I don't think I'd buy a frame or bike (especially from the inflated prices that some are opportunistically asking for).

There will be no future spares available unless you go to a engineering spares shop etc.


I stupidly bought a carbon frame that I can't now return as they are liquidated.

However can you remember the last time you needed a shock bolt through etc? I can't.

Axels can be picked up and BETD supply mech hangers. If the frame cracks - plenty of carbom repair places.

Worsecase - the Fox X2 shock can be used for another frame and considering the retail on them along is 500? It's not a huge loss.


Hugo Stiglitz

37,132 posts

211 months

Tuesday 19th March
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Schmoke and a pancake?

Court_S

12,937 posts

177 months

Tuesday 19th March
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Looks like the website has been taken down now….


Steve vRS

4,845 posts

241 months

Tuesday 19th March
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Wiggle is down as well.

Such a shame.

Court_S

12,937 posts

177 months

Tuesday 19th March
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Steve vRS said:
Wiggle is down as well.

Such a shame.
Guessing that’s it then.

It’ll be interesting to see what happens with the in-house brands.

Hugo Stiglitz

37,132 posts

211 months

Tuesday 19th March
quotequote all
Hence why they wouldn't reply to my email with a straight answer reference 'if I return this what's the chances it'll vanish'.....


TheLurker

1,371 posts

196 months

Tuesday 19th March
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Court_S said:
Guessing that’s it then.

It’ll be interesting to see what happens with the in-house brands.
I hope they keep going. Their own brand dropper has been excellent. Annoyingly one of the reasons I chose it was because of the easy availability of rebuild kits from them.

dirtbiker

1,189 posts

166 months

Tuesday 19th March
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Ah boo, I didn't manage to get anything ordered in the fire sale before the sites closed down.

I did, however, get a great deal on a Nukeproof Megawatt Carbon RS eMTB, getting it next month. Hoping that someone will honour the warranty on the frame if it's ever required but if not then the deal was so good that I could just get a different frame and move all the parts over and still come out on top, I think!

Hugo Stiglitz

37,132 posts

211 months

Tuesday 19th March
quotequote all
Email to biketart - hi wheres my rim that I'm ordered? Yes it's in stock at the supplier. But your website says Hinstock on this particular item both before order and now..


I didn't even realise websites still did orders from supplier stock. Wow. Come back CRC. What we put up with before was shocking, no wonder CRC mopped up.

Court_S

12,937 posts

177 months

Tuesday 19th March
quotequote all
Hugo Stiglitz said:
Email to biketart - hi wheres my rim that I'm ordered? Yes it's in stock at the supplier. But your website says Hinstock on this particular item both before order and now..


I didn't even realise websites still did orders from supplier stock. Wow. Come back CRC. What we put up with before was shocking, no wonder CRC mopped up.
It’s pretty standard practice especially given the number of brands and then variations of each product to suit different wheel sizes. Very few can afford to hold stock of everything…the likes of CRC and Wiggle were unable to keep it up.

Biketart are tiny in comparison.

troc

3,762 posts

175 months

Thursday 21st March
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Luckily we still have a few decent online shops here in Europe. Here in Holland I use mantel.com a lot (who also ship to the uk I think) and also FuturumShop.nl and 12gobiking.nl. There are also decent online retailers in Germany and France.

I’ll miss CRC though, they were one of my go-to locations for random parts and bargains.

bobbo89

5,216 posts

145 months

Thursday 21st March
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Merlin, Tweeks and being pally with my LBS from now on. TBH I only really used CRC and Wiggle for cheap bargains like £50 POC helmets, DHB softshells and cheap tools etc and rarely bought actual components from them (other than a whole frame...).

I suspect a lot in the industry are quietly pretty happy about this as customers will have to go somewhere and so it'll be a boost for them.


President Merkin

2,975 posts

19 months

Thursday 21st March
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Lots of people will have filled their boots during the CRC sell off. Reckon there's a fair few garages out there stacked with inner tubes, tools, brake pads, chains & all the rest of it. I think the ripples will be felt for a while yet amongst the box shifters & we're still to see what Ashley does with the brands, Mind you, if he carrys on like he has with Evans, he'll be losing money hand over fist.

emicen

8,585 posts

218 months

Wednesday 27th March
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Both sites back up from what I can see.

Wiggles back to orange.

Existing username and password did not work.

Still some outlet discounts available.

Your Dad

1,934 posts

183 months

Wednesday 27th March
quotequote all
emicen said:
Both sites back up from what I can see.

Wiggles back to orange.

Existing username and password did not work.
Everything you see is Evans/House of Fraser/Sports Direct, including the customer service.

Steve vRS

4,845 posts

241 months

Thursday 28th March
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Interestingly in the bib shorts section, they list DHB but with no image for the item.

Hugo Stiglitz

37,132 posts

211 months

Thursday 28th March
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I wouldn't go near it. I bought from a Mike Ashley company recently - i didn't know.

£5 post, returns £5.

They wouldn't accept a return in the store- only if I would accept a credit note.