Employers taking the ****.....

Employers taking the ****.....

Author
Discussion

HenryJM

6,315 posts

129 months

Sunday 20th July 2014
quotequote all
This is the sort of suggestion that may attract a bad reaction from some, but if he has a strong accent that is treated negatively then have you thought about elecution?

Sounds daft but could make quite a difference for him.

blindswelledrat

25,257 posts

232 months

Sunday 20th July 2014
quotequote all
HenryJM said:
but if he has a strong accent that is treated negatively then have you thought about elecution?

.
Typical ph. Just because he talks badly ergo his grammar is poor, you want to give him the death penalty.
Poor kid

HenryJM

6,315 posts

129 months

Monday 21st July 2014
quotequote all
blindswelledrat said:
HenryJM said:
but if he has a strong accent that is treated negatively then have you thought about elecution?

.
Typical ph. Just because he talks badly ergo his grammar is poor, you want to give him the death penalty.
Poor kid
smile elocution.

surveyor

Original Poster:

17,822 posts

184 months

Monday 21st July 2014
quotequote all
Blown2CV said:
Does seem harsh to tell them they don't feel comfortable with his knowledge when it's quite clearly an entry level job. What job was it again?
Trainee insurance clerk.

I get the feeling they wanted them up and running after five days (between 10am & 4pm) training. Bearing in mind he'd never really come across insurance himself before and it's a trainee position.

Blown2CV

28,811 posts

203 months

Monday 21st July 2014
quotequote all
surveyor said:
Blown2CV said:
Does seem harsh to tell them they don't feel comfortable with his knowledge when it's quite clearly an entry level job. What job was it again?
Trainee insurance clerk.

I get the feeling they wanted them up and running after five days (between 10am & 4pm) training. Bearing in mind he'd never really come across insurance himself before and it's a trainee position.
How bright is he? If they expect the newbs to be 'up and running' in 5 days, do you think that's reasonable? Maybe they just get so many applicants they feel they can afford to set the bar high.

mph1977

12,467 posts

168 months

Monday 21st July 2014
quotequote all
surveyor said:
Blown2CV said:
Does seem harsh to tell them they don't feel comfortable with his knowledge when it's quite clearly an entry level job. What job was it again?
Trainee insurance clerk.

I get the feeling they wanted them up and running after five days (between 10am & 4pm) training. Bearing in mind he'd never really come across insurance himself before and it's a trainee position.
if by 'up and running' they meant able to sit on the front desk and welcome people to the office , answer phones intelligibly, take messages , transfer calls etc , do things like run a simple motor or home quote then that's a reasonable expectation ...

in the mid 1990s when i was at school my mum worked for an insurance brokers - and in the holidays if staffign was tight I 'd occasionally get roped in to bulk up numbers in the office so there was someone to do the front desk / answer phones and do simple walk in stuff like motor quotes , for that i had the grand total of about 3 hours training - most of that was on how to do motor and household quotes.

surveyor

Original Poster:

17,822 posts

184 months

Monday 21st July 2014
quotequote all
mph1977 said:
surveyor said:
Blown2CV said:
Does seem harsh to tell them they don't feel comfortable with his knowledge when it's quite clearly an entry level job. What job was it again?
Trainee insurance clerk.

I get the feeling they wanted them up and running after five days (between 10am & 4pm) training. Bearing in mind he'd never really come across insurance himself before and it's a trainee position.
if by 'up and running' they meant able to sit on the front desk and welcome people to the office , answer phones intelligibly, take messages , transfer calls etc , do things like run a simple motor or home quote then that's a reasonable expectation ...

in the mid 1990s when i was at school my mum worked for an insurance brokers - and in the holidays if staffign was tight I 'd occasionally get roped in to bulk up numbers in the office so there was someone to do the front desk / answer phones and do simple walk in stuff like motor quotes , for that i had the grand total of about 3 hours training - most of that was on how to do motor and household quotes.
This place is a boiler house of around 30,000 sq ft.

Sir Fergie

795 posts

135 months

Tuesday 22nd July 2014
quotequote all
surveyor said:
Yes. I think they've been a little harsh in not giving him a few more days, but it's their business and they know what works.

What's important to me is that he put the effort in, and that he does not get demoralised and keeps looking.
If he liked the waiting and got on fine with it - crappy apprenticeship stuff aside - is looking to get back into that line of work an option????.

With a decent employer obviously.


blindswelledrat

25,257 posts

232 months

Tuesday 22nd July 2014
quotequote all
HenryJM said:
blindswelledrat said:
HenryJM said:
but if he has a strong accent that is treated negatively then have you thought about elecution?

.
Typical ph. Just because he talks badly ergo his grammar is poor, you want to give him the death penalty.
Poor kid
smile elocution.
Joke smile

Blown2CV

28,811 posts

203 months

Tuesday 22nd July 2014
quotequote all
surveyor said:
mph1977 said:
surveyor said:
Blown2CV said:
Does seem harsh to tell them they don't feel comfortable with his knowledge when it's quite clearly an entry level job. What job was it again?
Trainee insurance clerk.

I get the feeling they wanted them up and running after five days (between 10am & 4pm) training. Bearing in mind he'd never really come across insurance himself before and it's a trainee position.
if by 'up and running' they meant able to sit on the front desk and welcome people to the office , answer phones intelligibly, take messages , transfer calls etc , do things like run a simple motor or home quote then that's a reasonable expectation ...

in the mid 1990s when i was at school my mum worked for an insurance brokers - and in the holidays if staffign was tight I 'd occasionally get roped in to bulk up numbers in the office so there was someone to do the front desk / answer phones and do simple walk in stuff like motor quotes , for that i had the grand total of about 3 hours training - most of that was on how to do motor and household quotes.
This place is a boiler house of around 30,000 sq ft.
ah i think i get it now, is it ambulance chasers? Better off out.

Carl_Docklands

12,196 posts

262 months

Tuesday 26th August 2014
quotequote all
surveyor said:
Vaud said:
kev b said:
I don't like the scorn pouring down on waiters from this thread, it might not be rocket surgery but good waiters are a very valuable asset for a restaurant.

An expert waiter can increase sales and profit considerably and make the front of house run like a well oiled machine. If you learn the job properly then you have a skill for life, however most top waiters are foreign because abroad waiting on is a respected profession and not looked down on as we Brits tend to do.

I suspect a great many of those who sneer at waiting on would not last a day if they had a try.

BTW I am not a waiter.
Being a good waiter is very hard. I've been one in a high end pub/inn chain many years ago, and that was hard, but good fun. Not hard to spot opportunities to make a customer experience better, or to upsell, or to get good turnaround on a table under pressure for covers. All makes for good tips. But like all sales - it needs some empathy and savvy.
But it's not a profession which leads to a skilled rewarded vocation, typically. I'd have no issues if he was paid minimum wage, but an apprentice waiter is really just a piss take. He worked 36 hours finishing 11pm or later. Pay we worked out at about £90. Getting it will be interesting...

Ps. I don't think it's only the small firms using this wheeze to pay peanuts.....
I think you are looking at it from the wrong perspective, he is still in his formative years, being in this type of job can be very useful later on if, he can be good at it. Waiting on tables well for 13 hours will develop many skills quickly that classroom teaching cannot. This list is long and would include developing a rapport with customers and with the back office team (in this case, the kitchen), good team work, money handling, conflict resolution, clear communication, memory skills and all this after 12 hours going into 13 teaches one of the most important - concentration under pressure and fatigue.

Chasing a wage packet at 18 is a mugs game, 6 months as a waiter could be worth more money on career earnings if he gets through it. Play the long game.

surveyor

Original Poster:

17,822 posts

184 months

Tuesday 26th August 2014
quotequote all
Time to update....

But before I do. There's chasing a pay packet being a mugs game and being taken for a mug....

He started last week on a apprenticeship with a broadband company in customer service. Said company have a big issue I that the network upon which there backbone was placed closed earlier this month, and their planned migration failed. They have a lot of pissed off customers who are having to be manually migrated individually.

It's a sink or swim situation in two ways. He's been chucked into the deep end and will either catch on quick or be gone. The company will either survive this or not. If he and the company survives it could be very good for him.

We are away and just speaking to him he's a little down, out of money and being shouted at all days when he does not yet know how to resolve... It would have been nice if he'd been told what a mac code was.... Sorted out the money, the rest can only come with time....

Hitch78

6,106 posts

194 months

Wednesday 27th August 2014
quotequote all
It seems that you're a bit stuck on the use of the term apprentice as a leg into paid work these days as opposed to being a relatively low paid way into a skilled trade back in the day. The only comparison is the likely age of the participant and the use of the word.

If your boy is, er, still developing then his chances of landing a proper one would be very low and perhaps a good stage one is simply to get and stay in paid work regardless of what it is - there are a huge range of skills in simply sticking to something and seeing it through.

The future of this latest firm and his chances in life are very lightly linked but you seem to be making a big thing of it which somewhat over complicates the situation and adds pressure. He has a job, is getting paid and is learning - that's not a bad start.

Edited by Hitch78 on Wednesday 27th August 03:24

VX Foxy

3,962 posts

243 months

Monday 27th October 2014
quotequote all
surveyor said:
Time to update....

But before I do. There's chasing a pay packet being a mugs game and being taken for a mug....

He started last week on a apprenticeship with a broadband company in customer service. Said company have a big issue I that the network upon which there backbone was placed closed earlier this month, and their planned migration failed. They have a lot of pissed off customers who are having to be manually migrated individually.

It's a sink or swim situation in two ways. He's been chucked into the deep end and will either catch on quick or be gone. The company will either survive this or not. If he and the company survives it could be very good for him.

We are away and just speaking to him he's a little down, out of money and being shouted at all days when he does not yet know how to resolve... It would have been nice if he'd been told what a mac code was.... Sorted out the money, the rest can only come with time....
Is he still there? smile

mph1977

12,467 posts

168 months

Monday 27th October 2014
quotequote all
Hitch78 said:
It seems that you're a bit stuck on the use of the term apprentice as a leg into paid work these days as opposed to being a relatively low paid way into a skilled trade back in the day. The only comparison is the likely age of the participant and the use of the word.
because that is what an Appreticeship is defined as in law - a job with training , increasingly it will be the only legal way to employ a 16 or 17 year old in a full tiem role

there are generally three sorts of appreticeships

the 'standard' apprenticeship aimed at those who came out of GCSEs with grades D-G or only a couple of Cs or above - this is usually 1 to 2 yrears in duration and includes a levle 2 vocation qualification and levle 2 literacy, numeracy and IT qualifications

an 'advanced' apprenticeship which either folows the standard apprentice ship or is for those with GCSEs at C or above - this is again 2 years but the qualifcatiosn are level 3 ( i.e NC/ND or A level standard)

beyond that there are schemes which have work based levle 4 or Foundation degree qualifcations and often aimed at the better performers in the apprentice ships - with the outcome of 'technician' levle skills in enegineering . technicla trades and for other roles looking at people who are likely to be the generation of FLMs or competing with the graduate recruits.


surveyor

Original Poster:

17,822 posts

184 months

Monday 27th October 2014
quotequote all
VX Foxy said:
Is he still there? smile
He is and enjoying it. The tough times have gone and he's no longer being shouted at by customers so much, they seem happy with him.

He did have a small problem with being on time. They retorted by putting him on a 11am till 8pm shift that pretty much killed his social life in the week. He's learnt fast about ramifications and is now on time.
I'm shortly off to take him in as it's 8am start this week which is difficult on the bus, so I'll walk the dog early...



Edited by surveyor on Thursday 1st January 19:53

surveyor

Original Poster:

17,822 posts

184 months

Thursday 1st January 2015
quotequote all
An update....

He's still there and seems happy. He ended up at the MD's NYE party last night after the management who were having it made a decision to invite him - we live around the corner apparently.

I'm not completely convinced that this was not for amusement value, but it seems he had fun, and they think well of him.

He's struggling to budget, but he'll get there.

Blown2CV

28,811 posts

203 months

Thursday 1st January 2015
quotequote all
surveyor said:
An update....

He's still there and seems happy. He ended up at the MD's NYE party last night after the management who were having it made a decision to invite him - we live around the corner apparently.

I'm not completely convinced that this was not for amusement value, but it seems he had fun, and they think well of him.

He's struggling to budget, but he'll get there.
Why would it be for their amusement?

surveyor

Original Poster:

17,822 posts

184 months

Thursday 1st January 2015
quotequote all
Blown2CV said:
Why would it be for their amusement?
He's a bit daft and still developing common sense and always been the class Clown.. He apparently turned up 15 minutes after being invited having climbed over the gate with a pack of 4 red stripe.

Having said all of this he can connect with pretty much anyone, which is a valuable asset.

MrBrightSi

2,912 posts

170 months

Friday 2nd January 2015
quotequote all
Im an apprentice tool maker and my company get the wages bang on, we're paid in tiers of years worked through course.

What has been said on here in previous posts is too true for other companies, dogs bodies paid as low as possible and given spiel about being taught a trade.

It's obscene sometimes, when people are coerced into working overtime at time and a half equal to half of most of the guys single rate pay.