Paperless office

[Vaud]

bigandclever said:

I did my degree dissertation on 'the paperless office' 25 years ago, the broad conclusion of which was that it's not truly workable, irrespective of technology. Can't remember much else

Might be time for an update

[bigandclever]

Vaud said:

Might be time for an update

Can't disagree
But even now, current client just for the Monday morning reporting packs print off almost a 2metre stack of A3 reports, so a couple of hundred people can pore over last week's sales figures and plan for this week's. One of the biggest dot.com retailers on the planet (in what they do) and some of the buggers weren't even born(!) 25 years ago, and there's still a 'need' for paper.

[Autopilot]

quinny100 said:

Autopilot said:

If people were blindly filing invoices attached to emails, how were the intended recipients meant to know there was some 'post' waiting for them that required action?

They were setting the document type to "Email" for any document that arrived via email, rather than to a type that accurately reflected the content of the document. They were still routed through the workflow element of the system for somebody to action. Some people had to good sense to change the doc type at this point, others didn't.

The problem came to a head later when the accounts people wanted to view all the invoices received between 2 dates, only this didn't work because many of them were stored with a type of "Email" and not "Invoice".

You finally won your argument over document types though, so that was a good outcome