987.2 - Creaking Steering

987.2 - Creaking Steering

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JackReacher

Original Poster:

2,127 posts

215 months

Wednesday 27th July 2016
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My 2009 Cayman with just 24k miles is creaking at lower speeds when turning the steering wheel, usually only once warmed up and doesn't seem to happen as much when the weather is wet. It's been into Porsche and typically the creaking didn't occur when they had it, they checked it over but couldn't see any issue. Took it into a specialist today and because it was wet couldn't get it to replicate the noise. Of course, on the drive home it started again!

This youtube clip shows the exact same problem I am experiencing. Does anyone have any ideas what this is and whether it's likely to be covered by warranty?

https://www.youtube.com/watch?v=wltTZ8TAgmw


nigelj77

196 posts

129 months

Wednesday 27th July 2016
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Speaking only from experience of other cars not specific to the boxster but it sounds a bit like top mounts on front struts to me. From a video it's hard to say where it's coming from, you could lift the front bonnet and get someone else to turn the wheel to pinpoint the source.

JackReacher

Original Poster:

2,127 posts

215 months

Wednesday 27th July 2016
quotequote all
Thanks, that's a good idea. The sound is definitely coming from in front of me, and I think to the left (i.e. in front of the passenger)

delays

786 posts

215 months

Wednesday 27th July 2016
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Just had the exact same fixed at Parr - top mounts on the front struts.

If the car was squeaking over bumps, then it's the coffin arm ball joints. Two common 987 front end squeaks.

Mine is an 09 car is well, with 40k miles. Issue only reared its head when the weather got warm!

ooid

4,088 posts

100 months

Wednesday 27th July 2016
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Interesting, I had exactly the same sound on my 986 2 years ago on hot weathers. Diagnosis was;

- Front Lower arms creak
- Poss creak from front struts

Expensive repair bill but the creaking gone.

JackReacher

Original Poster:

2,127 posts

215 months

Wednesday 27th July 2016
quotequote all
delays said:
Just had the exact same fixed at Parr - top mounts on the front struts.

If the car was squeaking over bumps, then it's the coffin arm ball joints. Two common 987 front end squeaks.

Mine is an 09 car is well, with 40k miles. Issue only reared its head when the weather got warm!
Thanks, yes mine is much worse in hot weather, creaking like a pensioner around Italy in 35 degrees last month.

It's not doing anything over bumps, will get them to check the top mounts. Is this likely to be covered by warranty? I suspect not but with such low mileage it shouldn't be happening.

LotusAlfaV6bloke

203 posts

192 months

Wednesday 27th July 2016
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Now, this will immediately sound crazy...

Have you tried the clock spring (airbag squib), given that the car is not moving in that video but still making the noise? My 996 had creaky steering that only appeared when it was warmer. I thought the noise was down the steering column, or behind the dash, but it was the clock spring. Such a quick and cheap fix, so much better than throwing money at new suspension bits!

The clock spring is on the column behind the steering wheel and is a big plastic cassette that carries the wiring for the stalks and the steering wheel controls. When you turn the wheel left or right it unreels all the necessary cable in a ribbon like a big tape measure, and reels it back when you are at the center point again.

On a 996 there are no special tools required, no airbag software worries (as long as the battery is disconnected!) and you could buy a cheap second hand one from a breakers just to see if that is your issue.

For me, it was one of those "I would not have believed that this part made that noise" until you see it in bits and swap it for a non-creaky part.

LotusAlfaV6bloke

203 posts

192 months

Wednesday 27th July 2016
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Just had a look on eBay and the 987 has much the same part.

If the specialists cannot find any worn bushes or obvious suspension faults it could be that there aren't any - its the creaky clock spring!

ooid

4,088 posts

100 months

Wednesday 27th July 2016
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This is an OPC diagnosis from probably 2012 60k major service.(986) Sorry, try not to get a heart attack smile I know they are different cars but the noise is very identical to mine.


LotusAlfaV6bloke

203 posts

192 months

Wednesday 27th July 2016
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All together now.... "hoooooooooooooooooooooooooooooooow much???"

Blimey!

ooid

4,088 posts

100 months

Wednesday 27th July 2016
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haha! I can't remember but at the end my indy took care of it during MOT, as the noise was quite loud. It was much cheaper of course but the problem was the same.


johnconners

91 posts

107 months

Wednesday 27th July 2016
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My 2009 Cayman had creaking when stationary and turning the wheel side to side (and general low speed manoeuvring). Sprayed some WD40 silicon spray into the top mounts and it instantly stopped, so I had them replaced and they were indeed knackered. Cured that creaking and I think it was under 40K miles.

I also had another creak that came from the front near side shock but only when it was hot, only after a long drive (at first) and only when pulling off and slowing down. Turned out to be the lower control arm ball joint and looking at it it was indeed worn.

As other have said they both seem pretty common, even with low mileages.

JackReacher

Original Poster:

2,127 posts

215 months

Wednesday 27th July 2016
quotequote all
ooid said:
This is an OPC diagnosis from probably 2012 60k major service.(986) Sorry, try not to get a heart attack smile I know they are different cars but the noise is very identical to mine.

eek

ouch! this is my worry, car is covered by Porsche warranty, I take it in, they find the fault and charge me that much because it's "wear and tear". Does anyone have experience of a warranty claim on something like this, at 24k miles I think it should be covered!

Thanks for the suggestion on the spring, will look into that if I cannot identify the sound elsewhere. Doubt I'd be willing to give that a go myself though

ooid

4,088 posts

100 months

Wednesday 27th July 2016
quotequote all
JackReacher said:
eek

ouch! this is my worry, car is covered by Porsche warranty, I take it in, they find the fault and charge me that much because it's "wear and tear". Does anyone have experience of a warranty claim on something like this, at 24k miles I think it should be covered!

Thanks for the suggestion on the spring, will look into that if I cannot identify the sound elsewhere. Doubt I'd be willing to give that a go myself though
Mine was 60k and 10 years old when this happened so it was sort of OK. Your car is pretty new and low miles, I do not think it should happen that early, unless you drive on off-roads smile

vahe

263 posts

98 months

Saturday 6th August 2016
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Just posted the same issue:
http://www.pistonheads.com/gassing/topic.asp?h=0&a...

A specialist told on my car its due to driver side top mount and bearing which needs replacement.
Trying to find out which parts to buy for replacement

delays

786 posts

215 months

Saturday 6th August 2016
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Gents, FYI my repair was just over £400 from Parr. Parts were covered by my 3rd party warranty.

The 2.5 hour front geo afterwards wasn't, but that's another story...

JackReacher

Original Poster:

2,127 posts

215 months

Sunday 7th August 2016
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Mine went into Porsche this week to get looked at as there was a suggestion from them it might be covered by warranty. Anyhow they diagnosed that noise was coming from one of the top mounts, with cost to replace both and alignment of £1,200. I declined, and charged £99 for diagnosis.

Apparently the part hasn't failed, and therefore not covered, despite the fact it creaks continually at low speed. In my mind, that's a part failure at 20k miles when I first took it in. Annoyed but not that surprised from what I've read before.

jakesmith

9,461 posts

171 months

Sunday 7th August 2016
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JackReacher said:
Mine went into Porsche this week to get looked at as there was a suggestion from them it might be covered by warranty. Anyhow they diagnosed that noise was coming from one of the top mounts, with cost to replace both and alignment of £1,200. I declined, and charged £99 for diagnosis.

Apparently the part hasn't failed, and therefore not covered, despite the fact it creaks continually at low speed. In my mind, that's a part failure at 20k miles when I first took it in. Annoyed but not that surprised from what I've read before.
This is exactly why I can't be bothered with car warranties. Buy a cheap good car and insure yourself

Trev450

6,321 posts

172 months

Sunday 7th August 2016
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JackReacher said:
Mine went into Porsche this week to get looked at as there was a suggestion from them it might be covered by warranty. Anyhow they diagnosed that noise was coming from one of the top mounts, with cost to replace both and alignment of £1,200. I declined, and charged £99 for diagnosis.

Apparently the part hasn't failed, and therefore not covered, despite the fact it creaks continually at low speed. In my mind, that's a part failure at 20k miles when I first took it in. Annoyed but not that surprised from what I've read before.
Get yourself a tube of silicon grease and a local indy to liberally apply it for you.

fridaypassion

8,563 posts

228 months

Sunday 7th August 2016
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Mine has a creaky strut top (only on 24k) We have lubed it up once kept it quiet for 2k and needs doing again. The part is only 40 quid or something so £1200 to fix seems a bit OTT.