Recruitment agency ignoring my P45 request

[burritoNinja]

Just looking for advice from powerfully built directors at PH in regards to a recruitment agency. I was working in a temporary job for only a mere 6 weeks and I contacted 3 different people at the agency asking for my P45 from that job. On other matters previously they always got back to me same day and would even phone me, since asking for the P45 so I can get child tax credits etc sorted they are ignoring me. HMRC can't process our tax credits till I get this P45.

What should I do?

[andy-xr]

Is it the agency or the employer who has to give that to you?

[klmhcp]

Go to the agency in person if poss.

[edc]

When did you ask and what is their payroll schedule?

For example it would not be uncommon that if you left at the beginning of the month but payroll is at the end of the month that the P45 may come at that time or shortly after.

[burritoNinja]

It was a weekly pay. We had to do time sheets on a Friday morning and then we got paid the following Friday. Received my last pay a week ago. Going to email them all again and if no reply just turn up. Usually busy if phoned apparently. Just a tad frustrating.

[klmhcp]

YOu were paid on Friday and you've pestered them that much already? I think you need to realise that you're not the most important person in the world.

[burritoNinja]

klmhcp said:

YOu were paid on Friday and you've pestered them that much already? I think you need to realise that you're not the most important person in the world.

I don't see how its a big deal to want to obtain a P45 after near two weeks since job ended. Simply getting things sorted on my end. I don't have the luxury of sitting around waiting on it all. Not all millionaires. Hardly pestering people if you need something simply like a P45 so I can sort out god damn tax stuff. I'm the most important person in my existence thanks.

[klmhcp]

burritoNinja said:

I don't see how its a big deal to want to obtain a P45 after near two weeks since job ended. Simply getting things sorted on my end. I don't have the luxury of sitting around waiting on it all. Not all millionaires. Hardly pestering people if you need something simply like a P45 so I can sort out god damn tax stuff. I'm the most important person in my existence thanks.

I appreciate you need it but it's been less than a week since you were paid. They couldn't have paid you on Friday if they'd P45ed you any earlier but within a week you've taken to the internet. Unreasonable expectations IMO.

[Beetnik]

klmhcp said:

I appreciate you need it but it's been less than a week since you were paid. They couldn't have paid you on Friday if they'd P45ed you any earlier but within a week you've taken to the internet. Unreasonable expectations IMO.

P45 could have been issued just as soon as the payroll had been run - and in advance of the date of payment. From an administrative point of view we find it easiest to issue the P45 with the final wage/salary slip on or before payday and in accordance with the clients wish.

And yes, we have a payroll bureau.

[klmhcp]

Beetnik said:

klmhcp said:

I appreciate you need it but it's been less than a week since you were paid. They couldn't have paid you on Friday if they'd P45ed you any earlier but within a week you've taken to the internet. Unreasonable expectations IMO.

P45 could have been issued just as soon as the payroll had been run - and in advance of the date of payment. From an administrative point of view we find it easiest to issue the P45 with the final wage/salary slip on or before payday and in accordance with the clients wish.

And yes, we have a payroll bureau.

You're an agency?

[Beetnik]

We act as payroll agents for employers - i.e. businesses outsource their payroll to us. We're neither a recruitment nor employment agency.

[4x4Tyke]

A P45 should be made available on the last day of employment.

[bigandclever]

Just sticking my nose in ... HMRC guidance says "If you are an employment agency you should issue the P45 on termination of the contract or if the employee has not received any relevant payments from you within a three month period, whichever is the earlier".

So, has your contract with the agency actually finished (not the work you did via the agency)? Lots of assumptions on my part, obviously.