Blown engine E9* M3 coupe

Blown engine E9* M3 coupe

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LoonR1

Original Poster:

26,988 posts

177 months

Friday 6th February 2015
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It's apparently an oxygen sensor, it that was replaced whe all the gremlins kicked in after the engine was replaced. I'm not convinced amd told them so, especially with additional noise I was hearing just before the fairy lights kicked in. The technician has been "working on it all day and is waiting for a call back from BMW" I'm wondering if that's a smokescreen for a different dicspussion that's happening. Or maybe I should get a tinfoil hat of my own.

On the S1000RR piece I've had several and track / race one as well as the road HP4, I'm six foot and it fits me like a glove, much better than the old R1 did and that was a bigger bike. Try it, you'll like it, but get the R1 instead, or a ZX10. I know I am next time on principle.

Stone Cold

1,545 posts

173 months

Friday 6th February 2015
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Loon, Ive got a 2011 S1000RR now but the latest is leaps ahead apparently, but I do like the look of the R1 too so will give it a go

Edit. blimey just seen the R1 Pricing, may have to wait a year!

Edited by Stone Cold on Friday 6th February 16:47

LoonR1

Original Poster:

26,988 posts

177 months

Friday 6th February 2015
quotequote all
Stone Cold said:
Loon, Ive got a 2011 S1000RR now but the latest is leaps ahead apparently, but I do like the look of the R1 too so will give it a go

Edit. blimey just seen the R1 Pricing, may have to wait a year!

Edited by Stone Cold on Friday 6th February 16:47
It might be leaps ahead if you're a top level racer, I'm not and the HP4 flatters me, so I can't see any value in changing yet.

cpufreak

478 posts

208 months

Friday 6th February 2015
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LoonR1 said:
An update. The car has been fine, since they realised, as was correctly posted in here, that the battery wasn't discharging and it was a faulty sensor that needed replacing / resetting. That was until this week, when I noticed the car was a bit noisier than usual, so was going to book it in for a quick once over, but was beaten to it by a lovely engine fault warning. I'm either a car engine destroyer, which would amaze me using one of these on UK roads, or there's a more significant fault hidden somewhere within this car.

fked off with this whole piece is an understatement.

Note the restricted rev range and the warning about driving style.





Get them to check the fuel pump. That caused this message on my first e92 m3


LoonR1

Original Poster:

26,988 posts

177 months

Friday 6th February 2015
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If it is andnce again it's PH that solves the problem, then it's time for be to be snotty with BMW about them not knowing their arse from their fuel pumps.

Stone Cold

1,545 posts

173 months

Friday 6th February 2015
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LoonR1 said:
Stone Cold said:
Loon, Ive got a 2011 S1000RR now but the latest is leaps ahead apparently, but I do like the look of the R1 too so will give it a go

Edit. blimey just seen the R1 Pricing, may have to wait a year!

Edited by Stone Cold on Friday 6th February 16:47
It might be leaps ahead if you're a top level racer, I'm not and the HP4 flatters me, so I can't see any value in changing yet.
I'm no Rossi either but its nice to know its there smile

LoonR1

Original Poster:

26,988 posts

177 months

Tuesday 10th February 2015
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Update:

It's now been in since Thursday and has finally been diagnosed. There is a crack somewhere in the exhaust, so it needs replacing. The cost £2995 with a discount. I nearly choked.

The dealer has managed to get the exhaust for free for me, as long as I pay the labour (just over £400).

If I'm lucky I'll have it back before the weekend, so another week's ownership lost to the workshop.

I have to say that the whole M ownership piece has been nothing other than ste for me and I'll be going elsewhere fairly shortly for my next cars and bikes. I know they're highly strung cars, but I expected better quality and better longevity too. Thoroughly disenchanted with BMW across the board now.

Schermerhorn

4,343 posts

189 months

Tuesday 10th February 2015
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LoonR1 said:
Update:

It's now been in since Thursday and has finally been diagnosed. There is a crack somewhere in the exhaust, so it needs replacing. The cost £2995 with a discount. I nearly choked.

The dealer has managed to get the exhaust for free for me, as long as I pay the labour (just over £400).

If I'm lucky I'll have it back before the weekend, so another week's ownership lost to the workshop.

I have to say that the whole M ownership piece has been nothing other than ste for me and I'll be going elsewhere fairly shortly for my next cars and bikes. I know they're highly strung cars, but I expected better quality and better longevity too. Thoroughly disenchanted with BMW across the board now.
I share your pain. Just read some of my M6 threads. I do believe the turbo models - while losing some of the 'M' essence - are much better all around cars and less prone to going wrong on you.


The problem is that these technicians are used to working on normal BMW models like 320d's etc. When an M car model comes in they say "errr Gary....I did it last time, you can do it this time!" and they do not have a clue what they are looking for in many cases.

They will only fix - and order - one part at a time hence the long delays and frustrations. Then the same problem reoccurs and it has to go back in etc etc. I share your pain I truly do. My final straw was when they refused to give me a courtesy car...then when they did they demanded it back after 3 days yet my cwr stayed at the dealer for another 11 days.

Reason why? They fixed the initial problem but then had to wait for a parking sensor that was on back order when any 1998-2010 E39 or E60 parking sensor would have done and fitted on my E63 M6.

"No sir, yours is totally unique...I assure you"

Edited by Schermerhorn on Tuesday 10th February 19:10

LoonR1

Original Poster:

26,988 posts

177 months

Tuesday 10th February 2015
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I'm sitting here without a car amd relying on my van (used only for motorbike trackday transport) to get about. No offer of a car and no real understanding of the impact. It's not disastrous at the moment as I'm messing about waiting on a new contract to start, but still frustrating.

I'm binning this car the first chance I get and walking away from BMW all together.

NelsonM3

1,685 posts

171 months

Tuesday 10th February 2015
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I can see the problem. The fuel gauge I'd on full. Surely not normal on an E92 M3 wink

Must be frustrating but these are complicated beasts. I fully intend to go BMW warranty when it runs out later this year.

See if they'll fit the M Performance exhaust? Probably cheaper for them.


LoonR1

Original Poster:

26,988 posts

177 months

Tuesday 10th February 2015
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Apparently, this isn't warranty! I've got the top of the range Comprehensive Insured Warranty. First on the list of exclusions? You guessed it, all exhaust components, excluding the catalytic converter.



Edited by LoonR1 on Tuesday 10th February 21:22

ITP

2,014 posts

197 months

Tuesday 10th February 2015
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One minute its a sensor, next its a cracked exhaust (somewhere?). Sounds like they haven't got a clue. And why does, i presume, the whole exhaust need replacing if there is a crack 'somewhere'? Is it the manifolds? front section? centre?.
Just replace the bit thats damaged, or maybe it has a crack all the way from the front to the back........total muppets.

And they want to charge you £400 for fitting it, WTF! If it is cracked somewhere its probably because they f@@@@ed something up fitting the new engine anyway.
I think you are being very calm under the circumstances to be honest. Bad service from BMW though, although it doesn't surprise me, i had a certain northwest dealer group try to rip me off for brakes that didn't need replacing then soon after squirmed and ducked and dived to try to get out of fixing a satnav/telephone module fault even though the car had a perfect bmw history and continuous warranty from new, extended every year, by trying to claim the problem wasn't covered under warranty, it went on and on.

Not surprised you want to get rid, sounds like BMW don't even trust their own product not to self destruct after 60k miles anyway, how much to renew the warranty!!
Shame, nice cars M3's.

LoonR1

Original Poster:

26,988 posts

177 months

Tuesday 10th February 2015
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I'm being calm, but I'm not finished yet. I just need the car back. I would've said "want" but in all honesty if they'd turned round and offered me some cash for it, then I'd have taken it. It's a large NW dealer too. The warranty was free afte re last round of fk ups. No doubt more to follow.

LoonR1

Original Poster:

26,988 posts

177 months

Saturday 14th February 2015
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My patience finally ran out yesterday.

On Tuesday there was a promise made that the part would be shipped that day from BMW Germany on a 24hr courier and then fitted immediately. The time meant that it may well be Friday, but they would do all they could for it to be ready for Thursday.

Thursday came and went and I was tied up sorting out the details of a new (nice and lucrative) contract, so let it slide. By Friday afternoon I was getting a bit peeved at the lack of contact and update, so I rang. The below is their response:

"We still haven't got the part. We're not sure if it's even left Germany yet, I'll chase it up for you. I might be able to get you a courtesy car as one is back now."

And that was it. I've now got a 116d car. No idea when the part will arrive as it wasn't sent by special courier and isn't tracked. I have to say that spending £65k on a brand new M3 3 years ago was the worst car buying decision I've ever made. I've probably lost 6-8 weeks use in the last 9 months and have no confidence that they are able to fix it. So instead I'm driving round in a bottom of the ramge 1 series, which is a fking expensive car to say the least based on what's left my account for the privilege.

Anyway, Friday afternoon was spent wih even more money heading towards the firm of solicitors I'm currently using for my house purchase and will arrangements,,as their consumer law person constructs a rather damning letter amd lays out the expectations.

If anyone is interested I bought the car from this NW dealership and have had it serviced at another of their dealerships along with all the warranty work. Their name is identical to a one time very successful F1 team where Senna's life sadly ended.

Their MD will be receiving the letter and subsequent proceedings in short order.

I'm also done with highly strung sports cars, so am going for a decent sized engined diesel barge this time round. The moment I get this M3 back is the moment it gets PXed for something else.

Also, Amy odd wamt an S1000RR race / trackbike or a road HP4 Carbon? They're getting sold and swapped for the new R1 for both uses as well.

Complete joke.

crazy about cars

4,454 posts

169 months

Sunday 15th February 2015
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Sorry to hear about your problems - I had a 10 plate M3 too had in the short span of ownership also suffered a sensor failure which has similar errors like yours. Other than an occasional low battery warning it has been relatively brilliant car.

I have to say though from experience BMW's after sales service is really not the standards you'd expect.

Broccers

3,236 posts

253 months

Sunday 15th February 2015
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The issue is the franchises don't employ mechanics. That's it.

Stone Cold

1,545 posts

173 months

Monday 16th February 2015
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LoonR1 said:
Also, Anybody want a HP4 Carbon? They're getting sold and swapped for the new R1 for both uses as well.
Prob too rich for me but PM me with a price for the HP4

LoonR1

Original Poster:

26,988 posts

177 months

Monday 16th February 2015
quotequote all
Stone Cold said:
Prob too rich for me but PM me with a price for the HP4
I think I'm going to keep,it. I've promised myself that I'm buying some more houses to rent out this year, so not taking the hit on it after just two years. I'll probably write it off anyway before I get round to selling it properly.

Stone Cold

1,545 posts

173 months

Monday 16th February 2015
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LoonR1 said:
Stone Cold said:
Prob too rich for me but PM me with a price for the HP4
I think I'm going to keep,it. I've promised myself that I'm buying some more houses to rent out this year, so not taking the hit on it after just two years. I'll probably write it off anyway before I get round to selling it properly.
smile bugger!

LoonR1

Original Poster:

26,988 posts

177 months

Wednesday 18th February 2015
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The final chapter?

Got the car back yesterday, after what seems like an eternity.

First drive and feels a million times better if I'm honest and more like what I expected when I first bought it. Maybe, just maybe it's finally working well.

I have to say fair play to the deer after all the shenanigans too, they chose to waive the labour too so it was a pleasant surprise. I know some will say they should've done that anyway and I agree, but having resigned myself to paying it, it was nice to not have to.

Let's see how the next few weeks go, as I'm really torn between getting rid and being free of it vs tying up a load more money in something else.

Nearly forgot. This car has had over £20k in new parts in the past 9 months. God knows what that comes to with labour! Off the top of my head, new engine, exhaust, battery, O2 sensors, tracker and a few other miscellaneous sensors.

Edited by LoonR1 on Wednesday 18th February 07:58