Do I have grounds to complain to BMW?

Do I have grounds to complain to BMW?

Author
Discussion

spunko2010

286 posts

156 months

Friday 26th September 2014
quotequote all
This is why I never keep an M car for the 2nd service... !

cerb4.5lee

30,516 posts

180 months

Friday 26th September 2014
quotequote all
spunko2010 said:
This is why I never keep an M car for the 2nd service... !
I sold mine just before its big service too.

Carlton Banks

3,640 posts

236 months

Friday 26th September 2014
quotequote all
Give a few BMW dealers a call about Ins 1 & 2 quotes just as a backstop for negotiation purposes.

Incidently, I had a similar incident with BMW regarding my running in services on an E90 M3.

As part of the deal, I was offered the service for free (usually £450 to change the oil!).

After much bullstting about never agreeing to it, I found the original invoice which had this hand written - remarkably, they then authorised it after that.

Cheeky gits.

Bradders901

225 posts

131 months

Saturday 27th September 2014
quotequote all
There were big difference in service costs on my m3, so assume you have rang around also.

irish boy

Original Poster:

3,535 posts

236 months

Saturday 27th September 2014
quotequote all
Bradders901 said:
There were big difference in service costs on my m3, so assume you have rang around also.
They are throwing the price of the oil service off the bill so have to stick with them this time.

contractor

919 posts

185 months

Saturday 27th September 2014
quotequote all
try http://www.maindealerdiscount.com/ and also supply your own oil. GSF, Opie, and ECP all do oil offers.

Also I thought it was 4000 miles or under for service items at time of sale (it was on my two cars)?

A quick google search for https://www.google.co.uk/search?q=bmw+auc+4000+mil... shows many hits. Maybe they silently changed it?

irish boy

Original Poster:

3,535 posts

236 months

Saturday 27th September 2014
quotequote all
contractor said:
try http://www.maindealerdiscount.com/ and also supply your own oil. GSF, Opie, and ECP all do oil offers.

Also I thought it was 4000 miles or under for service items at time of sale (it was on my two cars)?

A quick google search for https://www.google.co.uk/search?q=bmw+auc+4000+mil... shows many hits. Maybe they silently changed it?
Tried this angle. Apparently it was showing 7000 miles when I picked it up. Because some of my journeys are "shorter" the variable computer changed it to 3000. Not the garages fault apparently, they did everything by the auc book.