F10 M5 Spark Plugs at 16k miles?!
Discussion
Ok guys, M5 in for service today- following previous hassle of finding somewhere that does it for a decent price.
Service lady has called up saying "the key" is telling her it needs spark plugs!!??
At 16k miles. Unbelievable - and I don't believe them lol.
She couldn't tell me if it's normal- just kept repeating "the key says it's needed". Couldn't even tell me if the car itself confirms it.
Or if lots of others here tell me it's normal then so be it. They've quoted £600.
But I've never heard of spark plugs needing doing at 16k miles on a car barely over 1yr old?
Service lady has called up saying "the key" is telling her it needs spark plugs!!??
At 16k miles. Unbelievable - and I don't believe them lol.
She couldn't tell me if it's normal- just kept repeating "the key says it's needed". Couldn't even tell me if the car itself confirms it.
Or if lots of others here tell me it's normal then so be it. They've quoted £600.
But I've never heard of spark plugs needing doing at 16k miles on a car barely over 1yr old?
It's whatever comes first, age or mileage. If you look on the idrive the car should advise you on this. Mine my changed at similar miles on my M3, dealer refused to carry out the service unless they were changed as was a main item for the scheduled service required.
We all know these spark plugs will last a lot longer but I guess its just something we have to suck up if we want the main stealer stamps.
We all know these spark plugs will last a lot longer but I guess its just something we have to suck up if we want the main stealer stamps.
HoHoHo said:
I was told the same and then after investigation told my car was 24 months ahead of itself.
I was also told it needed new pads which again was incorrect and due to the car being ahead.
I'd say you don't need them.
Yeah I'd though I remembered you posting something along those lines. I was also told it needed new pads which again was incorrect and due to the car being ahead.
I'd say you don't need them.
If this is a regular thing I would think they need trading standards paying a visit?
-Z- said:
Called them back spoke to a bloke, told him about Hoho's (Thanks!) story and after a couple of mins checking his computer, he agreed that it was a mistake!
Doesn't half leave a nasty taste in the mouth though - seems tobe a prevalent thing where the key is inaccurate.
Glad I could be of help and good result Doesn't half leave a nasty taste in the mouth though - seems tobe a prevalent thing where the key is inaccurate.
However there does seem to be an issue that needs resolving
philmots said:
Fortunately you've discovered it's a mistake.
If it wasn't a mistake would there be any warranty implications of not changing them when they say it needs them? You wouldn't leave the oil if it said it needed that..
I think to be honest i would have raised a warranty claim and if no resolution then maybe got it done at an indy. If it wasn't a mistake would there be any warranty implications of not changing them when they say it needs them? You wouldn't leave the oil if it said it needed that..
Wonder if they would've done it if i was on a service plan
Just to round this off, I've got the car back and a couple of strange quirks:
a) the onboard service history (the only record accessible) now shows spark plugs as being done (they haven't), Hoho- does yours?
b) the rear brake pads were showing as needing doing in 5000 miles, now magically showing as 25000 miles left.
I think this shows that buying one of these second hand is going to be a bit tricky if you can't trust the on board service history.
a) the onboard service history (the only record accessible) now shows spark plugs as being done (they haven't), Hoho- does yours?
b) the rear brake pads were showing as needing doing in 5000 miles, now magically showing as 25000 miles left.
I think this shows that buying one of these second hand is going to be a bit tricky if you can't trust the on board service history.
-Z- said:
Just to round this off, I've got the car back and a couple of strange quirks:
a) the onboard service history (the only record accessible) now shows spark plugs as being done (they haven't), Hoho- does yours?
b) the rear brake pads were showing as needing doing in 5000 miles, now magically showing as 25000 miles left.
I think this shows that buying one of these second hand is going to be a bit tricky if you can't trust the on board service history.
I haven't checked the plugs but my brakes did go to 25000 miles left a) the onboard service history (the only record accessible) now shows spark plugs as being done (they haven't), Hoho- does yours?
b) the rear brake pads were showing as needing doing in 5000 miles, now magically showing as 25000 miles left.
I think this shows that buying one of these second hand is going to be a bit tricky if you can't trust the on board service history.
I've now also lost the ability to show 'widgets' and regardless of what I want I just get a clock on the screen.
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