E61 M5 servicing

[Mags]

minimatan said:

Which dealer have you been using Mags? I have been using Cobham and they have generally looked after me - Jerry the Customer Service Manager being particularly noticeable in him actual, rather than suggested, helpfulness.

However, I still don't really get that sensation of relationship building from the franchise - they are simply too busy. If anyone could suggest a dealership that operates as a family business then I would tavel.

TBH, the guys from BMW Assist are truly excellent. Knowledgeable, helpful, take their time to address queries and issues. BMW is the bees knees, absolutely brilliant service.

Vines Gatwick, Three Bridges. The Redhill branch are closer to me but I can jump on a train to work from Three bridges which makes it easier.
Funny enough the weekend after I got the M5 back on the way home from Brighton it went into limp home mode with reduced power error. I drove straight to the dealer and left it there. 5 days later I picked up with repairs under warranty totalling £1700 for a throttle actuator, control unit and another coil. So very glad I took out the warranty now!