BMW warranty voided due to immobiliser
Discussion
I would like to understand the implications of this FOS decision on the Allianz policy and the rejection of future claims.
I remember FOS issuing guidance to insurers in other P&C lines, namely travel. So I wonder if this will happen here in terms of jurisprudence.
The policy clearly states "alterations" in the wording and we now know that fitting an immobiliser is not an alteration from a claim decision point if view.
But what is an alteration then and does that mean that the FOS will determine the merit of a claim? I suspect a lot of punters don't even know about this recourse.
I remember FOS issuing guidance to insurers in other P&C lines, namely travel. So I wonder if this will happen here in terms of jurisprudence.
The policy clearly states "alterations" in the wording and we now know that fitting an immobiliser is not an alteration from a claim decision point if view.
But what is an alteration then and does that mean that the FOS will determine the merit of a claim? I suspect a lot of punters don't even know about this recourse.
The saga continues.
Engine was fitted two weeks ago, parts were missing that I could see visibly, 170 miles in 1 litre of oil was needed (the dealership said it’s probably due to an air pocket 🤣), at 650 miles another litre was needed. The excuse then was it’s running 5w30 as a running in oil and it should be fine once 10w60 is added after running in.
Running in service was completed last week with no leaks found on the engine, 100 miles in the undertray decided to fly off on the motorway while having my family in the car with me. If this hit my tyre it almost certainly would’ve been fatal. 500 miles in another litre of oil has been used.
To say it’s been a s
t show is an understatement, I think this needs to be escalated to BMW UK as it’s now almost 18 months into ownership and I’ve used the car for two weeks. Pathetic.
Engine was fitted two weeks ago, parts were missing that I could see visibly, 170 miles in 1 litre of oil was needed (the dealership said it’s probably due to an air pocket 🤣), at 650 miles another litre was needed. The excuse then was it’s running 5w30 as a running in oil and it should be fine once 10w60 is added after running in.
Running in service was completed last week with no leaks found on the engine, 100 miles in the undertray decided to fly off on the motorway while having my family in the car with me. If this hit my tyre it almost certainly would’ve been fatal. 500 miles in another litre of oil has been used.
To say it’s been a s
t show is an understatement, I think this needs to be escalated to BMW UK as it’s now almost 18 months into ownership and I’ve used the car for two weeks. Pathetic.CarCrazyDad said:
Really sorry to hear of your continuing problems.
I assume you have dumped the car back at the BMW Dealer after speaking with the service manager, and I trust they give you a complimentary courtesy car (M car or something nice) as means of an apology.
It’s been there since Tuesday. Of course I’ve been given a beautiful X2 as a courtesy car…I assume you have dumped the car back at the BMW Dealer after speaking with the service manager, and I trust they give you a complimentary courtesy car (M car or something nice) as means of an apology.
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