The Jeep GC lease thread

The Jeep GC lease thread

Author
Discussion

Rscut

578 posts

117 months

Thursday 16th June 2016
quotequote all
Fraser Hudson Managing Director
Mangoletsi Limited,
Allostock,
Knutsford,
Cheshire,
WA16 9NS.

Think we all need to write a letter of complaint.

Stevearmstrong

83 posts

154 months

Thursday 16th June 2016
quotequote all
Just had a call from the MD, who explained the situation and was very apologetic, basically they had the 20 cars which is where the £1m on the ad came from, sold those quickly and received more enquiries and the sale managers made a call to sell more on the assumption they could secure more cars fromJeep. The last few days they have been negotiating with jeep to try and secure them but unfortunately it couldn't be done, hence the delay in finance papers being issued.

Shame overall for all concerned, but time to move on now.

spookly

4,019 posts

95 months

Thursday 16th June 2016
quotequote all
Rscut said:
Fraser Hudson Managing Director
Mangoletsi Limited,
Allostock,
Knutsford,
Cheshire,
WA16 9NS.

Think we all need to write a letter of complaint.
To be honest it probably isn't worth the stamp, I suspect as long as they made money on it they really couldn't give a flying monkeys.
Most of the people losing out aren't local to them and would probably never be customers anyway.

Rscut

578 posts

117 months

Thursday 16th June 2016
quotequote all
Stevearmstrong said:
Just had a call from the MD, who explained the situation and was very apologetic, basically they had the 20 cars which is where the £1m on the ad came from, sold those quickly and received more enquiries and the sale managers made a call to sell more on the assumption they could secure more cars fromJeep. The last few days they have been negotiating with jeep to try and secure them but unfortunately it couldn't be done, hence the delay in finance papers being issued.

Shame overall for all concerned, but time to move on now.
This doesn't explain why some people who ordered late on Sunday have got one?

wack

2,103 posts

206 months

Thursday 16th June 2016
quotequote all
Just got the email, ah well, my wife would probably been driving around with a fiat panda stuck to the front of it anyway and thankfully I didn't sell my car

Thankyou4calling

10,602 posts

173 months

Thursday 16th June 2016
quotequote all
I didn't get one but was on some sort of reserve list supposedly.

I really feel for those with cancelled orders but asking for compo, complaining etc will do nothing.

In a weeks time another deal will be out there and all move on. it's the way of the world.

They've given an appalling level of service but it won't harm them at all. If a deal comes up people will grab it.

If this proves anything it proves that if the price is low enough people will buy and out up with anything.

DSLiverpool

14,741 posts

202 months

Thursday 16th June 2016
quotequote all
Thing is how would you ever find that sort of deal again? Who trawls small dealer sites on a daily basis?

tleefox

1,110 posts

148 months

Thursday 16th June 2016
quotequote all
Stevearmstrong said:
Ive asked them via email if they will pay compensation for the unnecessary credit check now on my file, and interest on the deposit they've had for a few days, and compensation for wasting my time.
rofl

Sheepshanks

32,752 posts

119 months

Thursday 16th June 2016
quotequote all
flyoff said:
I also note that they really did take the deposit from my credit card -
If money has changed hands then a contract has been formed.

loskie

5,216 posts

120 months

Thursday 16th June 2016
quotequote all
exactly for those who paid a deposit may be worth considering for breach of contract.

Skaif

83 posts

104 months

Thursday 16th June 2016
quotequote all
Yeah I had £500 charged to my cc...

EddieSteadyGo

11,920 posts

203 months

Thursday 16th June 2016
quotequote all

Stevearmstrong said:
Just had a call from the MD, who explained the situation and was very apologetic, basically they had the 20 cars which is where the £1m on the ad came from, sold those quickly and received more enquiries and the sale managers made a call to sell more on the assumption they could secure more cars fromJeep. The last few days they have been negotiating with jeep to try and secure them but unfortunately it couldn't be done, hence the delay in finance papers being issued.

Shame overall for all concerned, but time to move on now.
We received the cancellation notice today as well.

With regard to your conversation with the MD, Fraser.

I phoned and spoke with a person on Sunday to ask a few question and the person who answered (who was very helpful) was called Fraser.

Might be a coincidence with the name, but it might have been the MD picking up the phone. The "Fraser" I spoke with was very happy to discuss and promote the deal.

From your post, it sounded like the MD was blaming over enthusiastic sales people for taking more orders over the weekend than they had confirmed cars. Is that a fair reflection of the conversation?

Because if that is the case, the MD himself couldn't have been working on the weekend himself taking calls, as he would have known all about it. So, it must be a coincidence...


snorkel sucker

2,662 posts

203 months

Friday 17th June 2016
quotequote all
Shame a lot of people have missed out on what sounded like a good deal.

But.

Mangoletsi have to be one of, if not the worst, businesses I've ever dealt with so it comes as no surprise to find out they've managed to mess things up so badly.

Avoid.

Skaif

83 posts

104 months

Friday 17th June 2016
quotequote all
No one on here get one then?

SPD14

400 posts

156 months

Friday 17th June 2016
quotequote all
Skaif said:
No one on here get one then?
I've got one, apparently. I won't be holding my breath though, as i'm sure there will be a few twists and turns before it's potentially on the drive! I tried an online chat this morning but didn't get very far with it.

I've cancelled my 'fallback' car today, an A6 Allroad, so i'm left with this still shady-looking Jeep deal. Just hope it pays off now! thumbup

Daveb257

998 posts

139 months

Friday 17th June 2016
quotequote all
A cynical chap such as myself might be thinking that perhaps there had been a miscalculation on the offer and the advertised rentals were not achievable, say perhaps due to a misunderstanding of the support terms given by Jeep and would be very very surprised if anyone took delivery of one of these cars?

SPD14

400 posts

156 months

Friday 17th June 2016
quotequote all
Daveb257 said:
A cynical chap such as myself might be thinking that perhaps there had been a miscalculation on the offer and the advertised rentals were not achievable, say perhaps due to a misunderstanding of the support terms given by Jeep and would be very very surprised if anyone took delivery of one of these cars?
No, surely not! Are you telling me an upstanding and highly respected company such as Mangoletsi would do such a thing? biggrin

It wouldn't be the first time, would it! I think it's the 'done thing' for a lot of lease companies.

Daveb257

998 posts

139 months

Friday 17th June 2016
quotequote all
you sound almost as cynical as I do young sir

Fast Bug

11,680 posts

161 months

Friday 17th June 2016
quotequote all
loskie said:
exactly for those who paid a deposit may be worth considering for breach of contract.
I'd suggest checking your paperwork as the T&C's usually have an out for the dealer. That's if anyone ever received any paperwork!

SPD14

400 posts

156 months

Friday 17th June 2016
quotequote all
Daveb257 said:
you sound almost as cynical as I do young sir
I'm naturally cynical, but i'm having to kick it to the curb for the sake of a great deal. I just hope it comes off!