At The mercy of LVMH.

[ruff'n'smov]

A new Tag Heuer was purchased at Christmas , a Formula 1 Calibre 16 automatic, and unfortunately it has developed an intermittent fault where the winder spins when I try to Change the date and the date wheel seems to stick between two dates, because it's not a daily and I wear it only a couple of times a week or maybe it is left for a week I will have to change the date and reset the time each time I wear it. This has happened 3 or 4 times since I got it but after a little manipulation all clicks into place, the winder is very stiff as well not a smoothe click but a more forceful pull to get it into date/time changing position, however not what should happen in a circa. 2.5k watch

Took it back to the retailer and low and behold it worked fine and I couldn't get it to replicate the fault. So after listening to the 'Tag Heuer ambassador'. Who told me I should have a rocker for an automatic, or it won't work properly, shame my 60 year old Smiths deluxe works fine and so does my 80's Seiko 5 with not a rocker in sight.....I digress they agreed to send it for upto 10 weeks to LVMH to diagnose a fault......and if one is found I will reject the watch and choose another make, my confidence in the TAG is non existent and after reading about LVMH in Manchester I am fully expecting the watch to come back as no fault found.

Is there anything else I can do.....I will when it's returned Video the watch every time I have to make changes then I'll have proof.

[PJ S]

Are you changing date between 9pm and 3 am?
If so, then you shouldn't as it can cause issues with the movement, so always make sure the time is before or after that range, before starting to set the date.
If it's not that, then that is peculiar, and you may be wise to at least have it looked at.

[GC8]

I wouldn't be surprised to hear that used as a reason to decline warranty service either. Duval get worse and worse and whilst that doesn't particularly bother me with regards to TAG Heuer, they are the warranty providers for Zenith too!

[ruff'n'smov]

PJ S said:

Are you changing date between 9pm and 3 am?
If so, then you shouldn't as it can cause issues with the movement, so always make sure the time is before or after that range, before starting to set the date.
If it's not that, then that is peculiar, and you may be wise to at least have it looked at.

I probably am, seeing as it is 18hrs of the clock, but never really noticed is that a particular issue on Calibre 16's ?... Thanks for the input PJS

[toohuge]

ruff'n'smov said:

I probably am, seeing as it is 18hrs of the clock, but never really noticed is that a particular issue on Calibre 16's ?... Thanks for the input PJS

It's 6 hours isn't it...?

This is an issue just on the Calibre 16, it's an issue on all watches with a date wheel. It is the time when the date mechanism is engaged to turn the date wheel and changing the date wheel between these hours can cause damage.

[ruff'n'smov]

toohuge said:

It's 6 hours isn't it...?

This is an issue just on the Calibre 16, it's an issue on all watches with a date wheel. It is the time when the date mechanism is engaged to turn the date wheel and changing the date wheel between these hours can cause damage.

D'oh 6 hrs yes...then I would say it isn't a time where I would change the date.

[sad61t]

I kind of agree with the ambassador that a winder would be a good idea for the watch. If it was only occasional wear - once a month or so - then maybe not, but if you are wearing it a couple of times a week then a winder would make life easier.

[michael gould]

sad61t said:

I kind of agree with the ambassador that a winder would be a good idea for the watch. If it was only occasional wear - once a month or so - then maybe not, but if you are wearing it a couple of times a week then a winder would make life easier.

o come on......you have to buy a winder so as to prevent a fault.......when will people learn that TAGS are poorly made cash cows for LVMH ....all's it says about the wearer is they are gullible

[Variomatic]

michael gould said:

o come on......you have to buy a winder so as to prevent a fault.......when will people learn that TAGS are poorly made cash cows for LVMH ....all's it says about the wearer is they are gullible

You don't believe in mincing words where they're concerned, do you?

[sad61t]

michael gould said:

o come on......you have to buy a winder so as to prevent a fault.......when will people learn that TAGS are poorly made cash cows for LVMH ....all's it says about the wearer is they are gullible

Knew I was laying myself wide open for the right cross.

What I really meant was that I, personally, would get annoyed changing the date every time I wore a watch and I'd also worry about how well wound it was as I've a sedentary job so the chances of it stopping or slowing (and my not noticing) through the day would be quite high. Thus, even if it was working perfectly, I would get a winder.

[ruff'n'smov]

michael gould said:

o come on......you have to buy a winder so as to prevent a fault.......when will people learn that TAGS are poorly made cash cows for LVMH ....all's it says about the wearer is they are gullible

There are a lot of s on PH but you are w8thout doubt the biggest smelliest and scabiest of them all, didn't the care home you were brought up in tell you if you can't make a positive contribution don't make any contribution? ?.

[sad61t]

PJ S said:

Are you changing date between 9pm and 3 am?
If so, then you shouldn't as it can cause issues with the movement, so always make sure the time is before or after that range, before starting to set the date.
If it's not that, then that is peculiar, and you may be wise to at least have it looked at.

My thinking is that a watch is more likely to stop when changing the date as that is when the resistance in the movement is highest. So, when setting a mechanical date watch I would:
1. Wind on to 6 o'clock to ensure the date wheel is not engaged.
2. Set the date to the day before the current day.
3. Wind on the hands past midnight, so the current date is shown.
4. If necessary, for example setting in the evening, wind on past midday so the next date change happens over night and not in the middle of the next day.

Happy to be corrected if others have a superior method.

[gvij]

sad61t said:

PJ S said:

Are you changing date between 9pm and 3 am?
If so, then you shouldn't as it can cause issues with the movement, so always make sure the time is before or after that range, before starting to set the date.
If it's not that, then that is peculiar, and you may be wise to at least have it looked at.

My thinking is that a watch is more likely to stop when changing the date as that is when the resistance in the movement is highest. So, when setting a mechanical date watch I would:
1. Wind on to 6 o'clock to ensure the date wheel is not engaged.
2. Set the date to the day before the current day.
3. Wind on the hands past midnight, so the current date is shown.
4. If necessary, for example setting in the evening, wind on past midday so the next date change happens over night and not in the middle of the next day.

Happy to be corrected if others have a superior method.

That's exactly what I do on Omegas, Seiko etc. Its a bit of a faff but it makes sense. Never change date in the period between 9 and 3 . Wind the hands to somewhere not in that zone, move the quickest date and day to day date before today's date. Then wind the hands forward as needed till date changes and add 12 hours winding hands around clock if between midday and midnight.

[michael gould]

ruff'n'smov said:

michael gould said:

o come on......you have to buy a winder so as to prevent a fault.......when will people learn that TAGS are poorly made cash cows for LVMH ....all's it says about the wearer is they are gullible

There are a lot of s on PH but you are w8thout doubt the biggest smelliest and scabiest of them all, didn't the care home you were brought up in tell you if you can't make a positive contribution don't make any contribution? ?.

I think I am making a positive contribution !! perhaps I might just stop one person wasting their money on what is now, a ridiculously over priced watch brand, pro-porting to be a quality brand

Its so nice to have intellects like you on the forum who have to resort to calling people s because they have a different opinion than you.

Edited by michael gould on Friday 27th March 09:26