What's happened to M&S chocolate?

What's happened to M&S chocolate?

Author
Discussion

craigjm

17,975 posts

201 months

Saturday 10th December 2016
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Teebs said:
craigjm said:
The M&S bars are made by Thorntons and, like Cadburys, their products have gone down hill recently as part of their cost saving programme. Good chocolate is really hard to find these days. Montezumas is my go to brand now.
Tell me more about the Thorntons cost saving programme
In 2011 they were in the st so launched a programme with three streams, retail, production and head office with the aim of dramatically reducing its cost base. Over the next 3 years it closed lots of its high street shops, selling more products through supermarkets and the like, reducing headcount in head office, outsourced its warehousing and logistics and reducing the unit cost of each of its products through new recipes featuring cheaper ingredients and / or smaller sizes. It also significantly reigned in production to prevent oversupply and thats why you dont see bags of the broken up easter eggs for weeks after easter like you used to. The new production techniques have cut down on mis-shapes so again you see far less bags of those than you used to.

If it had continued how it was in 2011 it would no longer be with us.

Edited by craigjm on Saturday 10th December 21:39

Teebs

4,418 posts

216 months

Saturday 10th December 2016
quotequote all
craigjm said:
In 2011 they were in the st so launched a programme with three streams, retail, production and head office with the aim of dramatically reducing its cost base. Over the next 3 years it closed lots of its high street shops, selling more products through supermarkets and the like, reducing headcount in head office, outsourced its warehousing and logistics and reducing the unit cost of each of its products through new recipes featuring cheaper ingredients and / or smaller sizes. It also significantly reigned in production to prevent oversupply and thats why you dont see bags of the broken up easter eggs for weeks after easter like you used to. The new production techniques have cut down on mis-shapes so again you see far less bags of those than you used to.

If it had continued how it was in 2011 it would no longer be with us.

Edited by craigjm on Saturday 10th December 21:39
Interesting, cheers

Hosenbugler

1,854 posts

103 months

Sunday 11th December 2016
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For those within reasonable distance of Folkingham Lincs, this chap make the finest chocolates I have ever had . By a country mile as well, simply superb. Not cheap mind, but worth every penny.

http://www.mrchocolate.co.uk/

davek_964

Original Poster:

8,836 posts

176 months

Monday 12th December 2016
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I discovered at the weekend that the reason the new M&S stuff was horrible was because I'd actually bought the wrong type.

Having now bought the correct bar, it seems it is simply a re-packaging exercise and it tastes just as good. smile

funkyrobot

18,789 posts

229 months

Monday 12th December 2016
quotequote all
Hosenbugler said:
For those within reasonable distance of Folkingham Lincs, this chap make the finest chocolates I have ever had . By a country mile as well, simply superb. Not cheap mind, but worth every penny.

http://www.mrchocolate.co.uk/
I live about half an hour from there and forgot it existed. Thanks for the reminder. smile

Have been there before and it was nice stuff.

Loyly

18,002 posts

160 months

Thursday 15th December 2016
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craigjm said:
The M&S bars are made by Thorntons
I tried an M&S praline bar yesterday, testing this information. Other than the rather unwanted layer of dark chocolate separating the praline from the milk chocolate, it is a close match for the Thortons Alpini bar.


It's funny, because I worked for Thorntons between 2008 to 2009, at a small franchised store at a bigger shopping centre. One of the big selling points was 'we don't make chocolate for anyone else', so I was surprised to hear that they were apparently making products for M&S.

However, their business restructure came as no surprise to me. Even during their brief tenure there, my boss was constantly fretting about having to shut down due to falling profits. The shop I worked at was dreadfully managed though. I appreciate that each franchise boss is partly responsible for the quality of their staff and the training, but the place I worked at was a dump.

Some of the misdeeds I knew of include members of staff slashing boxes and hiding products in the back rooms to let them pass their sell by date before snapping a bargain. I suspected the manager was also skimming product to flog to her friends. Staff morale was piss poor, mainly because everyone seemed to think that it was a product that would sell itself, the kind of shop that people only came to it they knew what they wanted to buy. This wasn't the case, and there was always a chance to upsell, or push a new product or gift wrapping job. I don't know if that shop is even still open but it wouldn't surprise me if it had been cut.

loughran

2,755 posts

137 months

Thursday 15th December 2016
quotequote all
davek_964 said:
I discovered at the weekend that the reason the new M&S stuff was horrible was because I'd actually bought the wrong type.

Having now bought the correct bar, it seems it is simply a re-packaging exercise and it tastes just as good. smile
biglaugh But, look what you've started.

Nevermind, you've got my attention, What was the good stuff and what did you buy by mistake ?

Edit :- I still think the best milk chocolate was the milk chocolate I grew up with, Milky Bars of the 70's. it had a distinctive taste, impossible to describe but today's Milky Bars just don't taste the same.


Edited by loughran on Thursday 15th December 20:05

TwigtheWonderkid

43,427 posts

151 months

Friday 27th July 2018
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Anyone tried Alpia from Home Bargains. 49p for a 100g bar, in milk or dark. Absolutely amazing. Best chocolate ever. If someone told me it cost £25 from an Fortnum & Mason, I would have believed them.

AppleJuice

2,154 posts

86 months

Thursday 23rd August 2018
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I really hope the chocolate on the little Swiss roll bites is still the same...

The Moose

22,867 posts

210 months

Friday 24th August 2018
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Loyly said:
the Thortons Alpini bar.
Man! Those used to be awesome! Haven’t had one for yonks thumbup

eskidavies

5,378 posts

160 months

Friday 24th August 2018
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I like chocolate with crispy bits in,Crusti Croc from Lidl is my hangover cure on a Sunday sofa day ,along with all other sorts of crap.

craigjm

17,975 posts

201 months

Friday 24th August 2018
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AppleJuice said:
I really hope the chocolate on the little Swiss roll bites is still the same...
Haven’t had those for years. They used to be addictive

Patch1875

4,895 posts

133 months

Friday 24th August 2018
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Ritter Sport current chocolate of choice.

Favs

Peppermint
Honey almond
Dark with hazelnuts

FiF

44,167 posts

252 months

Friday 24th August 2018
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Agreement over the Ritter dark with hazelnuts. Pity that Lidl has moved to normal sized Ritter bars from the previous large size with no or little price reduction. Not so much a bargain these days.

Johnniem

2,675 posts

224 months

Wednesday 5th September 2018
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Slightly off topic but when I was in USA in my twenties I absolutely loved Hersheys (esp the kisses) but now it is clear they taste fatty and not at all like chocolates should taste! Anyone else think the same or is it just me?

davek_964

Original Poster:

8,836 posts

176 months

Wednesday 5th September 2018
quotequote all
Johnniem said:
Slightly off topic but when I was in USA in my twenties I absolutely loved Hersheys (esp the kisses) but now it is clear they taste fatty and not at all like chocolates should taste! Anyone else think the same or is it just me?
I think it's just you - Hersheys was always disgusting!

Johnniem

2,675 posts

224 months

Wednesday 5th September 2018
quotequote all
davek_964 said:
Johnniem said:
Slightly off topic but when I was in USA in my twenties I absolutely loved Hersheys (esp the kisses) but now it is clear they taste fatty and not at all like chocolates should taste! Anyone else think the same or is it just me?
I think it's just you - Hersheys was always disgusting!
You may have a point there (subjectively of course) but if you are younger than 30 then your point is invalid as I was in my twenties 30 - 40 years ago.

biggrin

Gary29

4,164 posts

100 months

Wednesday 5th September 2018
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https://www.lindt.co.uk/shop/lindt-hello-salted-ca...

This is the stuff if you like chocolate.

Lindt - 'Hello my name is....salted caramel'

If you can get over the annoying name, it's a little taste of paradise.

eskidavies

5,378 posts

160 months

Thursday 6th September 2018
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Gary29 said:
https://www.lindt.co.uk/shop/lindt-hello-salted-ca...

This is the stuff if you like chocolate.

Lindt - 'Hello my name is....salted caramel'

If you can get over the annoying name, it's a little taste of paradise.
I like a bar of that with a pint gives me a thirst,

Wobbegong

15,077 posts

170 months

Monday 10th September 2018
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eskidavies said:
I like chocolate with crispy bits in,Crusti Croc from Lidl is my hangover cure on a Sunday sofa day ,along with all other sorts of crap.
I find it better than Nestle Crunch biggrin