Aviva will not cover your competiton/track car on the road

Aviva will not cover your competiton/track car on the road

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Mighty Flex

Original Poster:

900 posts

171 months

Friday 24th March 2017
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Hi all,

Heads up for anyone using Aviva car insurance, and possibly others.

I have been told to cancel my policy within the next 7 days as my car is used for autosolos. The same applies to any other competition or track days.

While there was no expectation from me for any sort of cover for these events (which if MSA are covered with their own third party cover), I have just been told that they will not cover a car for normal road use if it is used for anything other than "normal public use" at any time during the policy term. The car in question is an almost standard MR2. There no is indication that this activity should be declared when taking out a policy.

I don't know if any other insurers are like this - I previously had my car that I use with Footman James, who were aware and perfectly happy with the situation: they obviously don't cover the activities apart from optional track day cover, but it's not a problem if the car is used in club motorsport.

The car is also my main daily driver, so a classic/ limited miles policy is not really competitive/applicable.

It is worth checking as I expect this would be used as an excuse not pay out in the event of a perfectly valid claim.

Cheers

Felix

Edited by Mighty Flex on Friday 24th March 15:25

Far Cough

2,215 posts

168 months

Friday 24th March 2017
quotequote all
Will you now have to declare that you have had insurance refused when getting a quote for a new policy ?

Your broker is not Competition Car Insurance is it by any chance as I`ve got a mate who CCi have refused to re cover ?

Mighty Flex

Original Poster:

900 posts

171 months

Friday 24th March 2017
quotequote all
Far Cough said:
Will you now have to declare that you have had insurance refused when getting a quote for a new policy ?

Your broker is not Competition Car Insurance is it by any chance as I`ve got a mate who CCi have refused to re cover ?
No idea? I will be cancelling it within the week they have given me? I think its unreasonable as there absolutely nothing to suggest you have to declare when you take out the insurance. It came up in conversation while declaring aftermarket wheels (as I have a more than one set I was asking if they could cover that rather than amending each time they are changed.

My Insurance was taken out as Aviva multi car: they were best value on my Alfa 166 when renewal came up for that and I added my MX5 (since replaced by the mr2), when that needed renewing, as it was a good price and they allow revisions/amendments with no fees through the online chat.

Mighty Flex

Original Poster:

900 posts

171 months

Friday 24th March 2017
quotequote all
I have just contacted Admiral, as they offer competitive quotes and a similar multi car policy. To them its absolutely no problem. For relatively unmodified cars that are used regularly on the road, I would still consider normal insurance, just be clear that the car might be used for competition: Aviva would tell you to go away, whereas others would probably be fine.
On a £500, standard-ish track slag/shed, a specialist broker is likely overkill, though once you get into more complicated realms, I would expect the brokers to be worth investigating.

Edited by Mighty Flex on Friday 24th March 17:58

stevieturbo

17,258 posts

247 months

Friday 24th March 2017
quotequote all
Contact the Insurance Ombudsman and make a complaint ?

And when taking part in any such events....always cover the number plate or any identifying features like that.

It would be up to them to prove you were taking part in the car they are claiming.

carl_w

9,172 posts

258 months

Friday 24th March 2017
quotequote all
stevieturbo said:
It would be up to them to prove you were taking part in the car they are claiming.
Except if you compete in a roadgoing class, usually you have to submit the number plate to the organizers in advance so they can check it's MOT'd and taxed. Plus, although it seemed rather petty to me, I saw someone get ticked off at a sprint for removing his front number plate because "the vehicle must compete in a roadworthy condition at all times".

PhillipM

6,517 posts

189 months

Saturday 25th March 2017
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If you declared everything they asked for to start with I'd tell them to swivel tbh.

BertBert

19,025 posts

211 months

Saturday 25th March 2017
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What circumstances arose that made it happen? How did the conversation arise?

Bert

Mighty Flex

Original Poster:

900 posts

171 months

Saturday 25th March 2017
quotequote all
PhillipM said:
If you declared everything they asked for to start with I'd tell them to swivel tbh.
they avoided answering my question about where they stated the requirement to declare it. As far as I can tell its not an immediate cancellation: I have week to sort out other cover. Is this something I have to declare to other insurers? My Alfa is currently off the road, I might see if I can swap it back in, as I'm not completely clear whether I'm allowed to be insured with them with a car not used for motorsport. There isn't long left on the policy, so this saves a years no claims/cancelation fees.

alock

4,227 posts

211 months

Saturday 25th March 2017
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Could it be that they've had lots of claims near tracks and are assuming some people crash on track and tow the car down the road before claiming?

stevieturbo

17,258 posts

247 months

Saturday 25th March 2017
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carl_w said:
xcept if you compete in a roadgoing class, usually you have to submit the number plate to the organizers in advance so they can check it's MOT'd and taxed. Plus, although it seemed rather petty to me, I saw someone get ticked off at a sprint for removing his front number plate because "the vehicle must compete in a roadworthy condition at all times".
There is no issue covering the plate and it is a sensible thing to do in these unfortunate times.

And again to the OP, definitely contact the ombudsman about this.

Behaviour and practise like this from insurance companies left unchallenged can only be a downward spiral in general for us as customers.

BertBert

19,025 posts

211 months

Sunday 26th March 2017
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So how did that conversation start where they found out afterwards?

stevieturbo

17,258 posts

247 months

Sunday 26th March 2017
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BertBert said:
So how did that conversation start where they found out afterwards?
I've heard of all sorts of companies who trawl online and find photos of cars etc. Some insurance companies, warranty companies, main dealers etc

They see a car being used for a trackday with number plates visible, or in some cases not even taking part but at the location and they can get ratty about warranty or insurance.
Or people advertising cars for sale have got in bother too and insurance companies see a listing with specification claims that might not match their info etc.

And the above is even easier as there are some sites that allow a registration search and somehow it can locate images where that registration is visible on the photo. So the photo could be taken by anyone and uploaded online for them to find.

They're always pursing reasons to target people doing no harm, yet all those making actual false claims, injury claims etc, they bend over backwards to throw money at them to save going to court ! It's crazy.

BertBert

19,025 posts

211 months

Sunday 26th March 2017
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I was hoping the OP could tell us the actual circumstances!
Bert

Mighty Flex

Original Poster:

900 posts

171 months

Sunday 26th March 2017
quotequote all
BertBert said:
I was hoping the OP could tell us the actual circumstances!
Bert
Sorry, missed that one. Was talking in a the live chat ( I use this because it gives you a transcript), and basically they request details of wheels (rather than just "aftermarket" covering anything from standard through to big wide wheels and track semi slicks) I asked if it could be setup so i don't need to declare every time because of having different (road legal)sets for autosolos etc+.
I saw no harm in this information as it just serves as an explanation for why i didn't want to change the declared mods every few weekends. I have no interest in hiding anything because it could result in a whole world of balls. Chat guy picked up on this and had to check with his supervisor etc.

I doubt they would ever find out otherwise, unless you had an accident while obviously on the way to/from an event.



Edited by Mighty Flex on Sunday 26th March 22:48

BertBert

19,025 posts

211 months

Monday 27th March 2017
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Thanks
Bert

snowen250

1,090 posts

183 months

Monday 27th March 2017
quotequote all
Mighty Flex said:
I have just contacted Admiral, as they offer competitive quotes and a similar multi car policy. To them its absolutely no problem. For relatively unmodified cars that are used regularly on the road, I would still consider normal insurance, just be clear that the car might be used for competition: Aviva would tell you to go away, whereas others would probably be fine.
On a £500, standard-ish track slag/shed, a specialist broker is likely overkill, though once you get into more complicated realms, I would expect the brokers to be worth investigating.

Edited by Mighty Flex on Friday 24th March 17:58
Interesting!

When i was trying to insure my track car through Admiral they told me that if it was being used for trackdays they would not insure it! I think it is an increasingly common thing with insurance companies. Would call Admirals CC dept and check maybe? As the sales guys on the phone may be more desperate to hit targets...

Mighty Flex

Original Poster:

900 posts

171 months

Monday 27th March 2017
quotequote all
snowen250 said:
Mighty Flex said:
I have just contacted Admiral, as they offer competitive quotes and a similar multi car policy. To them its absolutely no problem. For relatively unmodified cars that are used regularly on the road, I would still consider normal insurance, just be clear that the car might be used for competition: Aviva would tell you to go away, whereas others would probably be fine.
On a £500, standard-ish track slag/shed, a specialist broker is likely overkill, though once you get into more complicated realms, I would expect the brokers to be worth investigating.

Edited by Mighty Flex on Friday 24th March 17:58
Interesting!

When i was trying to insure my track car through Admiral they told me that if it was being used for trackdays they would not insure it! I think it is an increasingly common thing with insurance companies. Would call Admirals CC dept and check maybe? As the sales guys on the phone may be more desperate to hit targets...
Admiral did state no rollcages - but for a relatively normal car that they would insure other wise the sales guy said it would be fine.

I wonder if it comes down to how they pitch it to their manager or underwriter, and how careful whoever it stops with is WRT interpreting the rules. I can't expect its much fun if they trace it back to you approving something you shouldn't have, to get a sale, in the event of a claim.

BertBert

19,025 posts

211 months

Monday 27th March 2017
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That's why I always keep detailed contemporaneous notes of conversations with insurance companies. Not because I inherently distrust them, but it does go wrong. I had a torrid time with Flucks a few years back with regard to road insurance with track day cover, but got to a satisfactory end with perseverance. I could quote who said what and when with names, dates, times, details of the hold music etc from my notes.
Bert

Trev450

6,320 posts

172 months

Monday 27th March 2017
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Flux are a joke. How on earth they stay in business beats me.