Jerky Sky Go

[Denis O]

When I first start any "catch up" or "on demand" programme on Sky Go it is really jerky. It appears to go off as the programme progresses but it's really annoying. It doesn't do it with any "on now" programmes.

My speeds are perfectly adequate at around 12mb. I run Sky Go on my laptop via a VPN (Hide My Ass)

Now the cynic in me feels that maybe they want me to pay for the upgrade to be able to record the programme but perhaps I do our Sky friends a disservice.

Anyone else had this problem and managed as fix?

[karona]

Denis O said:

When I first start any "catch up" or "on demand" programme on Sky Go it is really jerky. It appears to go off as the programme progresses but it's really annoying. It doesn't do it with any "on now" programmes.

My speeds are perfectly adequate at around 12mb. I run Sky Go on my laptop via a VPN (Hide My Ass)

Now the cynic in me feels that maybe they want me to pay for the upgrade to be able to record the programme but perhaps I do our Sky friends a disservice.

Anyone else had this problem and managed as fix?

Have you run the ping test within HMA, and enabled load-sharing? It can make a huge difference selecting the right UK server, so letting HMA do its job and switch servers in the background cured the problem for me.

[LeoSayer]

Try a different browser.

Have you tried without the VPN?

[talkssense]

Not sure I would say it is a "problem" to be honest.

You might be able to make changes at your end to reduce it a bit, but realistically the whole infrastructure from wherever the content is hosted to your laptop is probably going to have some bottlenecks which will lead to some buffering.

I think we are a few years away from a point where I wouldn't expect a bit of buffering on iPlayer, Sky Go, Netflix etc etc.

Select the program, leave it paused for a few minutes to start downloading, then click play and you should reduce the jerking and buffering.