Skyq

Author
Discussion

Philv8s

545 posts

124 months

Sunday 12th March 2017
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That's what I thought but whatever we do we lose connectivity and it doesn't come back until an engineer plays with it for awhile!

chasingracecars

1,696 posts

97 months

Sunday 12th March 2017
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I get the boxes loosing connection all the time. Resetting the network settings back to default from default and it sparks back into life again. Croc of sh*t.

craig1912

3,291 posts

112 months

Sunday 12th March 2017
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chasingracecars said:
I get the boxes loosing connection all the time. Resetting the network settings back to default from default and it sparks back into life again. Croc of sh*t.
Used to have all those problems- in fact general issues with wifi in the house (sonos loses connection when microwave used)
I changed wifi channels on my router (maybe coincidence) and with latest software I've gone from 4/5 reboots a week and minis losing connection to not having to touch it (although did have the issue with recordings not stacking or showing picture in thumbnails)

PurpleMoonlight

22,362 posts

157 months

Thursday 16th March 2017
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F1 on Sky Q this year apparently.

Hmmmm, tempting.

Chris Stott

13,342 posts

197 months

Thursday 16th March 2017
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PurpleMoonlight said:
F1 on Sky Q this year apparently.

Hmmmm, tempting.
In 4k/UHD.

the prescotts

387 posts

193 months

Friday 17th March 2017
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Sky Q software update V4 started to roll out last week that includes voice search, single touch TV guide and personalised homepage amongst other improvements, possibly the most significant update since it was launched 12 months ago. It is a gradual rollout so not everyone will have it yet but it may be getting rolled out to those who have it connected to a Sky broadband hub first so they can address any teething problems with greater ease than they would if it were with a different supplier. Be interested to hear if anyone has received the update that is with a 3rd party broadband provider?

Alex

9,975 posts

284 months

Friday 17th March 2017
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"Press Select to download and watch now" has stopped working on my Sky Q.

If I reboot the main box, it works again, but stops after a while.

I have tried a few forum solutions, including manually updating the box and emptying the deleted items folder, but it still does it.

swisstoni

16,957 posts

279 months

Sunday 19th March 2017
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Just popped in.
Think I'll have another look next year when the bugs are out.

xcentric

722 posts

219 months

Sunday 19th March 2017
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it's mildly ste. stopped the rugby recording yesterday before the french went for the conversion.

had to unplug from mains to get the box to respond earlier.

when it works its nice to be able to watch stuff without worrying where you recorded it.


when it works.

anonymous-user

54 months

Monday 20th March 2017
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SkyQ must win a prize. The most unreliable service of the year award. Needs resetting a couple of times a week - should have stuck with hard wired system rather than being a beta tester..

Yex 450

4,583 posts

220 months

Monday 20th March 2017
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I've had the system for 2 months now without a single hitch. The 2tb box links to the 2 mini boxes every time I want to watch a recording in another room and none of the boxes have dropped off in performance at any time.

The two guys who installed the system replaced the dish and LNB and fully checked all wiring etc a couple of times before they left. Importantly, I think at least, my broadband comes into the house and into the router right next to the 2tb box so minimal length of cable between all parts. Both mini boxes are within 20 feet of the main box and my internal walls are plasterboard as the house is quite new so perhaps the signal strength remains strong across the box set. I have a few colleagues at work who have had issues but they live in older houses with thick internal brick walls and have significant distances between boxes so the signal strength could be much lower across their sets.

Runs off and awaits for total system meltdown hehe


MissChief

7,101 posts

168 months

Tuesday 21st March 2017
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New software being rolled out to all boxes in the morning of the 22nd.

garylythgoe

806 posts

222 months

Wednesday 22nd March 2017
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4 months in now with my Sky Q (2TB + 1 mini box)

Not a single reboot, or issue.

It has been brilliant.

Bring on the F1 in UHD.

Joscal

2,075 posts

200 months

Wednesday 22nd March 2017
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MissChief said:
New software being rolled out to all boxes in the morning of the 22nd.
My mini box has changed overnight but my main one hasn't I wonder if this is normal?

rscott

14,719 posts

191 months

Wednesday 22nd March 2017
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Joscal said:
MissChief said:
New software being rolled out to all boxes in the morning of the 22nd.
My mini box has changed overnight but my main one hasn't I wonder if this is normal?
You should be able to update it through the settings menu now.

Digitalize

2,850 posts

135 months

Wednesday 22nd March 2017
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My box won't download the new update if I ask it to, must be in the last batch to get it.

Joscal

2,075 posts

200 months

Wednesday 22nd March 2017
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Thanks will try later when I get home.

QuartzDad

2,241 posts

122 months

Wednesday 22nd March 2017
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garylythgoe said:
4 months in now with my Sky Q (2TB + 1 mini box)

Not a single reboot, or issue.

It has been brilliant.

Bring on the F1 in UHD.
Exactly the same here.

the prescotts

387 posts

193 months

Wednesday 22nd March 2017
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Series Link record F1 in UHD with V4 update for those that have not found it yet:-

Home Button --->Sports----->Ultra HD----->Scroll to desired session and select.

Got every session available to record in advance on UHD without having to use the red button. Interestingly the Race Live programme on Sunday starts an hour earlier than it does on the HD channel? Don't normally watch the FP but hit record to have a little peep at the quality on Friday. Just need the MotoGP on UHD through the Sky box so we can watch some EXCITING races in 4K.

Joscal

2,075 posts

200 months

Wednesday 22nd March 2017
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rscott said:
You should be able to update it through the settings menu now.
Just tried and still the same.. I assume you mean settings, system info then software update?