Skyq

[Trustmeimadoctor]

F1 is coming back for all in sky sport mix it seems

[colonel c]

Trustmeimadoctor said:

F1 is coming back for all in sky sport mix it seems

I wonder if that will include quaffing and practise.

[rscott]

colonel c said:

Trustmeimadoctor said:

F1 is coming back for all in sky sport mix it seems

I wonder if that will include quaffing and practise.

The British GP will be on mix, as will some other races (possibly highlights). Pretty sure most of the races will only be on SSF1 (and in 4K on Q)

[MissChief]

Patch1875 said:

Phoned today about moving house in a few weeks. Was told fine to upgrade to Q but the F1 doesn't change over

Why is it so hard

What package do you have at the moment Patch?

[Patch1875]

MissChief said:

What package do you have at the moment Patch?

I'm on the Legacy package.

Going to try again later today with the dept that deals with the Q as I was doing it through home movers hopefully get someone who can sort it out.

[MissChief]

Patch1875 said:

MissChief said:

What package do you have at the moment Patch?

I'm on the Legacy package.

Going to try again later today with the dept that deals with the Q as I was doing it through home movers hopefully get someone who can sort it out.

In which case the F1 channel should STAY when/if you get SkyQ. This has been confirmed at least half a dozen times internally.

[ril7979]

Had lots of fun trying to connect the Mini Box to the Main Sky Q Box at distance of about 10 yards, a second visit by the engineer was needed and a booster box in the hall, this worked while he was here but stopped the next day, after reading about the Engineer Menu I enabled the Ethernet Connection and with the cable connected everything works perfectly.

The engineer while he was here was adamant he could not use the Ethernet Cable

[_dobbo_]

THis morning mini box has decided it can't show any live TV.

Recordings streamed from the main box work fine, as does the "online video" feature so it isn't a connectivity issue as far as I can tell.

Will try the software update later to see if that fixes it!

A number of other flaky things happen, like it decides to show a big black box over the top of the show preview images, and frequently the "progress" bar doesn't show when rewinding or fast forwarding, so it does appear there are still some niggles to sort out.

Missing start from is a step back as mentioned above, and I still hate the images, makes navigating through content so much more cumbersome than it was on sky+

A few weeks in and it's still largely a positive change in our household though.

[Matt172]

Ours did that last night too. Read on the net the fix is to turn everything off and then in turn reboot the router, main box and finally the mini box

[_dobbo_]

Ta for the heads up, will give that a try

[mattyn1]

Another snag here. Watching a recording on the iPad, which then stopped half way through, with an error saying an unknown error had occurred, please reconnect to the sky Q box.

Playing any other recordings or live TV on the iPad does not work. I just get a message saying an unknown error has occurred and to reconnect to the Sky Q main box.

I have all the recordings visible on the iPad app.

In settings, I have ticks for play by Sky Q app and mini box. What I have noticed is the TV Guide is an hour behind - it still shows 9:00 pm and it is now 10:20.

We have two iPads, and both doing the same thing with same errors, in the same room as the main box. Sky Q mini box working fine.

Any one seen this or have any Thoughts? How do I reconnect the app to the box?

[Chris Stott]

_dobbo_ said:

THis morning mini box has decided it can't show any live TV.

Recordings streamed from the main box work fine, as does the "online video" feature so it isn't a connectivity issue as far as I can tell.

Will try the software update later to see if that fixes it!

Mine did this a couple of days ago.

Spoke to SKY and they got me to do a hard re-set.

Switch everything off at the mains (router, silver & mini). Then switch them back on in order - router 1st, allow it to make internet connection then switch silver box on. Allow that to fully boot up then switch mini on.

All working fine again.

[richatnort]

If anyone is thinking of getting SKy Q who don't have Sky at the minute send me a PM as i have some friends and family vouchers I can hand out (£56 a month for the lot). Sorry existing customers but there is talk of a offer for existing customers too.

[Gio G]

The whole sound issue is getting on my nerves. When playing back movies which are on Dolby, the voices are lowered (usually centre speaker). Reading on the Sky Q forums it appears to be a known issue by Sky, who need to find a patch for it.. I think impacts those with amps, running HDMI into the Sky Q box..

Also having to reset the minibox's is a pain..

G

[_dobbo_]

Im running optical into my DTS amp and I don't experience any issues with my centre speaker, so presumably it only impacts HDMI?

[glm1977]

just a quick question for those using an Ethernet set-up: I'm due to get my installation done next weekend and was just wondering does the Ethernet set-up mean a cable going direct from the main box to the mini box, or does it (can it) pass through a router?

Presume the latter, but just want to check.

Thanks

[Tycho]

glm1977 said:

just a quick question for those using an Ethernet set-up: I'm due to get my installation done next weekend and was just wondering does the Ethernet set-up mean a cable going direct from the main box to the mini box, or does it (can it) pass through a router?

Presume the latter, but just want to check.

Thanks

It goes through a router but the Ethernet port may be turned off by default as they prefer to connect via wifi.

[Patch1875]

MissChief said:

Patch1875 said:

MissChief said:

What package do you have at the moment Patch?

I'm on the Legacy package.

Going to try again later today with the dept that deals with the Q as I was doing it through home movers hopefully get someone who can sort it out.

In which case the F1 channel should STAY when/if you get SkyQ. This has been confirmed at least half a dozen times internally.

Success F1 is confirmed as staying although I need to wait until I move in before ordering as they need an active broadband and they are unable to adjust the order without cancelling the slot.

[glm1977]

Tycho said:

glm1977 said:

just a quick question for those using an Ethernet set-up: I'm due to get my installation done next weekend and was just wondering does the Ethernet set-up mean a cable going direct from the main box to the mini box, or does it (can it) pass through a router?

Presume the latter, but just want to check.

Thanks

It goes through a router but the Ethernet port may be turned off by default as they prefer to connect via wifi.

Perfect - thanks

[a4cabrio]

richatnort said:

If anyone is thinking of getting SKy Q who don't have Sky at the minute send me a PM as i have some friends and family vouchers I can hand out (£56 a month for the lot). Sorry existing customers but there is talk of a offer for existing customers too.

Email sent