Skyq

Author
Discussion

Gheets

3 posts

94 months

Tuesday 21st June 2016
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Any chance I could take one then please, I will definitely use before 30th.

richatnort

3,026 posts

131 months

Wednesday 22nd June 2016
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Gheets said:
Any chance I could take one then please, I will definitely use before 30th.
Pm me your full name

Gheets

3 posts

94 months

Wednesday 22nd June 2016
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richatnort said:
Pm me your full name
As a new member I can't PM until 24hrs after joining, so I will do this later this evening once that timeframe has passed.

tdm34

7,370 posts

210 months

Wednesday 29th June 2016
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Had my SkyQ for a Month now, had no issues at all, up until this morning, there's no live TV channels on the Mini Box Upstairs when you're in the TV Guide all it does is say it's searching for channels, it's connected to the Q-Silver box and it shows recordings but no live TV,

Any Ideas before I give Sky a call....

Digitalize

2,850 posts

135 months

Thursday 30th June 2016
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Common bug for some reason. You still get live TV, just no planner to see what's actually on. It eventually syncs back up I've found.

tdm34

7,370 posts

210 months

Thursday 30th June 2016
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Digitalize said:
Common bug for some reason. You still get live TV, just no planner to see what's actually on. It eventually syncs back up I've found.
I only get live TV on the Silver box, The Minibox will only play recordings, i've left it on the TV guide all day and it's the same..

Digitalize

2,850 posts

135 months

Thursday 30th June 2016
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Strange, try turning everything off and turning on router, then silver then minis.

tdm34

7,370 posts

210 months

Thursday 30th June 2016
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Been on to Sky this morning, and there's a bug that's causing this issue that centres around the standby "eco" mode
told to switch the "eco" mode to "none" and then to reboot the Silver box, all appears well now, the chap at Sky say's
they're working to resolve the problem and that they expect it to be solved in July via a firmware update.


chasingracecars

1,696 posts

97 months

Thursday 30th June 2016
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tdm34 said:
Been on to Sky this morning, and there's a bug that's causing this issue that centres around the standby "eco" mode
told to switch the "eco" mode to "none" and then to reboot the Silver box, all appears well now, the chap at Sky say's
they're working to resolve the problem and that they expect it to be solved in July via a firmware update.
ECO mode is not the cause, all my boxes have ECO mode turned off.

Digitalize

2,850 posts

135 months

Thursday 30th June 2016
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Eco mode was causing issues with the boxes syncing. Interesting they say a firmware is coming soon.

Chris Stott

13,365 posts

197 months

Friday 1st July 2016
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Digitalize said:
Strange, try turning everything off and turning on router, then silver then minis.
This is what Sky told me to do when my mini wouldn't show TV channels. Fixed the problem.

Patch1875

4,894 posts

132 months

Monday 4th July 2016
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Not had a proper play around with it yet, but one thing I've found annoying is when you download and watch a programme once you have finished and come out you can't delete it straight away as it says you are still watching it?

Maybe just me!


chasingracecars

1,696 posts

97 months

Monday 4th July 2016
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Most recent recorded at the top of program list!!! Blacklist takes about a minute to get to the latest recording.

MissChief

7,110 posts

168 months

Tuesday 5th July 2016
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Patch1875 said:
Not had a proper play around with it yet, but one thing I've found annoying is when you download and watch a programme once you have finished and come out you can't delete it straight away as it says you are still watching it?

Maybe just me!
Because it's still running on the mini TV on the left hand side? So effectively you're still 'watching' it?

Matt172

12,415 posts

244 months

Tuesday 5th July 2016
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Not Q specific but anyone else having problems with Discovery channel? 520 just says channel unavailable but can get +1 on 521

rscott

14,758 posts

191 months

Tuesday 5th July 2016
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You'll need to reboot to see Discovery - it changed transponder and Q has problems dealing with that.
A fix is included in the big update currently being tested by Sky - so hopefully won't be too far away..

chasingracecars

1,696 posts

97 months

Tuesday 5th July 2016
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I really wish I could raise the standard audio level, when ever I switch back over to Sonos Music the volume is very loud in comparison.

rscott

14,758 posts

191 months

Thursday 14th July 2016
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Sky confirm every Premier League match will be in UHD , plus plenty of UHD movies available - https://corporate.sky.com/media-centre/news-page/2... .

Big software update happening to the boxes next week..

megaphone

10,724 posts

251 months

Friday 15th July 2016
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Does anyone know if they are going to broadcast UHD over satellite, or will it be streamed over the internet?

MissChief

7,110 posts

168 months

Friday 15th July 2016
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megaphone said:
Does anyone know if they are going to broadcast UHD over satellite, or will it be streamed over the internet?
There will be On Demand UHD films available for download but live content such as the football and the F1 from 2017 will be broadcast via satellite.