Skyq

Author
Discussion

chasingracecars

1,696 posts

98 months

Wednesday 21st September 2016
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Trustmeimadoctor said:
Anyone elses my recordings all gone to st? It used to combine the series together now mines just listing them all in a mess also under disk space i did have american dad listed as an item now i have about 400 indervidual items grrrr
Yep mine too!

Trustmeimadoctor

12,642 posts

156 months

Wednesday 21st September 2016
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Glad its not just me then. Its almost unusable for me at the moment very hard finding anything

Trustmeimadoctor

12,642 posts

156 months

Wednesday 21st September 2016
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Mini box seems ok though!

anonymous-user

55 months

Thursday 22nd September 2016
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Sky Q + mini boxes very unreliable, even when booster fitted.
Regular power resets required to restore service. Up & down stairs to repair etc. Cheaper than Gym membership I guess smile
Hardly a week goes by without problems. If you are not tech savvy/old/unfit/no patience - Avoid until they sort out the bugs.

Virgin wired was far far more reliable.

alxce

417 posts

222 months

Thursday 22nd September 2016
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I second that on the Mini boxes. Every time I turn our one on I have to take some kind of action. Its now at the point where it has become unusable because it will not connect to the booster.

Consistently comes back and says it can't get an IP address and takes out the "connected" light on the booster during the process.

I have used way too much energy on it and given up while I muster resources. What with that and a 2015 Sony Bravia with all its Android problems, watching TV in our house at the moment is not a pleasant experience.

_dobbo_

14,399 posts

249 months

Thursday 22nd September 2016
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Trustmeimadoctor said:
Anyone elses my recordings all gone to st? It used to combine the series together now mines just listing them all in a mess also under disk space i did have american dad listed as an item now i have about 400 indervidual items grrrr
Yeah we watched about 20 minutes of an episode of something the other day before we realised we must have missed something.

Checking back the stacking had failed for that series and there were two earlier episodes scattered around the place. It's only happened on that one series though.

Worth complaining to sky earliest possible chance - I believe once you raise a complaint or fault any payments towards that service are put on hold - certainly that's what I was told.


Trustmeimadoctor

12,642 posts

156 months

Thursday 22nd September 2016
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good as im paying 120 a month frown

rscott

14,779 posts

192 months

Thursday 22nd September 2016
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Have you tried a reboot of the main box? That should sort out the grouping.

Chris_H

1,064 posts

279 months

Thursday 22nd September 2016
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I've now got a minor issue whereby the items I've recorded no longer have a still picture on the tile in the recorded items. It just shows a blank box with the small station logo on.

MOBB

3,623 posts

128 months

Thursday 22nd September 2016
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Chris_H said:
I've now got a minor issue whereby the items I've recorded no longer have a still picture on the tile in the recorded items. It just shows a blank box with the small station logo on.
Mine did that, a reboot of the main box cured it for me

Trustmeimadoctor

12,642 posts

156 months

Thursday 22nd September 2016
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mines doing that too will reboot tonight and see how it goes

alxce

417 posts

222 months

Thursday 22nd September 2016
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alxce said:
I second that on the Mini boxes. Every time I turn our one on I have to take some kind of action. Its now at the point where it has become unusable because it will not connect to the booster.

Consistently comes back and says it can't get an IP address and takes out the "connected" light on the booster during the process.

I have used way too much energy on it and given up while I muster resources. What with that and a 2015 Sony Bravia with all its Android problems, watching TV in our house at the moment is not a pleasant experience.
UPDATE:
I have fixed it!!! Was pretty simple in the end, full reset of the Sky Booster box via the little button on the back. As soon as I had done it I could get all three lights up and then when the Mini was turned on and went through its process it was this time able to find an IP address. Three days but job done, fingers crossed.

pmanson

13,384 posts

254 months

Thursday 22nd September 2016
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Ok,

Had Sky Q installed yesterday and Sky broadband activated.

Couple of frustrations so far:

1) I can't output the Sky Q in 2160p because my Amp pass through won't support it (frustrating but can be solved by throwing a little cash at the issue.

2) Broadband performance doesn't seem able to cope with streaming Amazon Prime or Netflix (tried both, it just seems to drop the sound all the time.

It's a little better on the TV upstairs (which is right next to the new Sky router) - The TV downstairs is showing full signal though.

I'll have a play about tonight.

Chris_H

1,064 posts

279 months

Thursday 22nd September 2016
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MOBB said:
Chris_H said:
I've now got a minor issue whereby the items I've recorded no longer have a still picture on the tile in the recorded items. It just shows a blank box with the small station logo on.
Mine did that, a reboot of the main box cured it for me
I tried that. It worked for a day or two only!

Trustmeimadoctor

12,642 posts

156 months

Thursday 22nd September 2016
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Just rebooted it no different at all

S 8 GRN

1,179 posts

244 months

Monday 26th September 2016
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alxce said:
I second that on the Mini boxes. Every time I turn our one on I have to take some kind of action. Its now at the point where it has become unusable because it will not connect to the booster.

Consistently comes back and says it can't get an IP address and takes out the "connected" light on the booster during the process.

I have used way too much energy on it and given up while I muster resources. What with that and a 2015 Sony Bravia with all its Android problems, watching TV in our house at the moment is not a pleasant experience.
I bought 2 x of those android Bravia's - utter crap! Feel your pain.

anonymous-user

55 months

Sunday 2nd October 2016
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After a record 2 weeks of problem free Skyq, back to its old tricks yesterday evening. Both SkyQ mini boxes 'searching' for channels. Sky booster lights looked correct. No problems in settings on all boxes.
Couldn't get through to Sky but after a few resets of main box it played ball.
So 30 minutes of my life wasted & up & down stairs half a dozen times.
Avoid if you don't have the patience of a saint or don't like running up & down stairs...

LotusMartin

1,112 posts

153 months

Sunday 2nd October 2016
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Fixed our Skyq mini box issues by turning on the Powerline feature to connect. Rock solid now.

Highlight settings then press 0,0,1 Select to access the hidden menu

Chr1sch

2,585 posts

194 months

Sunday 2nd October 2016
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We've had this for about a month now, I must say it has been faultless and excellent!

anonymous-user

55 months

Sunday 2nd October 2016
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LotusMartin said:
Fixed our Skyq mini box issues by turning on the Powerline feature to connect. Rock solid now.

Highlight settings then press 0,0,1 Select to access the hidden menu
So you just turned on the Powerline feature & all was rosy?