Skyq

[whoami]

cosworth330 said:

No problem with my Broadband, I'm on fibre to the cab ( BT though not Sky )and I am an Openreach broadband engineer. Never seem to have any problems with my multi room HD setup but thought I would just upgrade to the latest Q system.

Simon - any way I can find out why our village's new fibre cabinet took 20 or so orders and is now, apparently, not taking any further orders?

It's got load of capacity.

I'm getting the nowhere with my ISP (Plusnet) who just blame Openreach.

[cosworth330]

I wouldn't really know what the cause of that problem is. All the cabs around my way had 100 ports put in for fibre ( 100 customers can get fibre ) and now some have increased to 200. I'm near Canterbury in Kent and don't know what goes on in other patches,sorry.

[Digitalize]

cosworth330 said:

No problem with my Broadband, I'm on fibre to the cab ( BT though not Sky )and I am an Openreach broadband engineer. Never seem to have any problems with my multi room HD setup but thought I would just upgrade to the latest Q system.

I mean home network, Sky Q would operate fine on a 1Mb connection, other than downloading being slow.

[MissChief]

whoami said:

cosworth330 said:

No problem with my Broadband, I'm on fibre to the cab ( BT though not Sky )and I am an Openreach broadband engineer. Never seem to have any problems with my multi room HD setup but thought I would just upgrade to the latest Q system.

Simon - any way I can find out why our village's new fibre cabinet took 20 or so orders and is now, apparently, not taking any further orders?

It's got load of capacity.

I'm getting the nowhere with my ISP (Plusnet) who just blame Openreach.

Try this site:
http://dslchecker.bt.com/ (If your phone number doesn't work, use the address option.
And then this one:
https://www.homeandwork.openreach.co.uk/when-can-i...

Edit out any personal details and post the results.

[cosworth330]

Digitalize said:

I mean home network, Sky Q would operate fine on a 1Mb connection, other than downloading being slow.

I've run cat5 to every room in the house so at the moment I'm getting about 70 meg download on both Sky HD boxes as they connected by Ethernet cables. Wireless for iPads etc is about 30 meg. If I get Sky Q then the main box will be connected by Ethernet cable and the 2 mini boxes will be within about 8 metres of the hub. Will be changing to the new BT smart hub tomorrow so from what I've read this should improve the wireless range even further.

So are their people on here who are pleased with the Sky Q ?

[rscott]

I've had Q since the first day they allowed non Sky broadband installs and am really happy with it. The first software release was buggy, but it has improved a lot with subsequent releases.
I'm running mine wired not wireless - already had Ethernet cabling in place - but did try wireless for a few days and that worked fine, even though there's a steel lined chimney and cast iron Aga between the main Q box and kitchen Mini.

I'd hate to have to switch back to Sky+HD. I'm so used to having multiple recordings scheduled, plus the latest F1 Race Control where you can choose which 2 cameras to view side by side is brilliant.

[DoctorX]

There's no doubt that it's a bit flaky compared to Sky HD and mine requires a power on/off once a week or so to reset. There's a few irritations with the control and interface but overall the positives far outweigh the negatives. I have no regrets.

[wiggy001]

Do you still need to Sky Sports packages as a new customer to get Sky Sports F1? I've got the F1 channel due to the lagacy Sky Plus HD package and will be moving soon, so just wondering what my best options are:

- Transfer current package to new address then upgrade to Sky Q (can I keep F1 this way without Sky Sports?)
- Sign up as new address as a new customer, getting a "free" TV, cashback etc.

Thoughts?

[Digitalize]

If you've got a wired network setup then you can use that rather than the wireless, should give you an excellent setup.

Q is fantastic, ours has been rock solid too.

[xjay1337]

Our Broadband was installed this morning.

Nice guy.
Turned up dead on 8:30. I'm now browsing to you from our Sky connection at 76Mb down and 22Mb up.

That'll do donkey.

[whoami]

wiggy001 said:

Do you still need to Sky Sports packages as a new customer to get Sky Sports F1? I've got the F1 channel due to the lagacy Sky Plus HD package and will be moving soon, so just wondering what my best options are:

- Transfer current package to new address then upgrade to Sky Q (can I keep F1 this way without Sky Sports?)
- Sign up as new address as a new customer, getting a "free" TV, cashback etc.

Thoughts?

Be careful with that. Last year it took me three months of arguing (and I only won because I had a transcript of a web chat) to get back the legacy HD package.

It was erroneously removed by Sky after they changed my package to get a better price. This was despite me specifically stating that I did not want to lose Sky F1, or the legacy HD package.

[Patch1875]

Need to contact support as my boxes are still playing up having to pull the plug on them every day or so.

Also noticed some recordings are not working just has a black screen all the way through???

[craig1912]

Patch1875 said:

Need to contact support as my boxes are still playing up having to pull the plug on them every day or so.

Also noticed some recordings are not working just has a black screen all the way through???

My box now won't connect to router- engineer coming in two weeks!!
Two weeks with no ability to watch on the two mini boxes is not on- they have said they will refund monthly sub.

[FiF]

Have been undecided about this since start of thread, shall I, shan't I. It would solve a couple of questions, mainly not involving running lots of cables and a new LNB. But decided to hang off a while longer.

[Digitalize]

I think the fact Sky now only offer Sky Q shows how confident they are with the product.

Many of course won't remember or just weren't a subscriber 10-15 years ago, of how unreliable the boxes were at the beginning.

[MissChief]

Since the first big update about a month after it launched mine has been flawless. I certainly wouldn't go back that's for sure!

[skahigh]

Something we've started using a lot is the play next episode feature as you come to the end of the last one, particularly for our daughter with stuff like hey duggee.

The annoying thing about this is that it plays the next episode from the last viewed point rather than from the start, this means I usually have to rewind it a few minutes or go back to the menu which kind of defeats the usefulness of the feature.

This seems counter intuitive because surely if you're following on from having just watched a prior episode you wouldn't usually want to jump party way through the next one?

[DoctorX]

Hadn't realised but the mobile phone app is now available.

[Trustmeimadoctor]

My main box has just started freezing diring live tv done it twice in 10 mins need to hard reset both times the box responds sometimes but no tv at all wont change chanel and now just a black screen. Also its now recorded some programs for correct run time but they too are just black!

[rscott]

Patch1875 said:

Need to contact support as my boxes are still playing up having to pull the plug on them every day or so.

Also noticed some recordings are not working just has a black screen all the way through???

The black screen is a known bug. Rumours are there's a minor update due this week to fix that problem.