Skyq

Author
Discussion

rscott

14,762 posts

191 months

Tuesday 7th March 2017
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Zanderman said:
I have considered Sky Q but currently I have 4 Sky+ boxes. How many Sky Q boxes can you have, last time I checked it was only 3 I think.
You can have the main plus up to 4 minis, but only use the main, 2 minis & 2 tablets/phones at any one time.

six wheels

347 posts

135 months

Tuesday 7th March 2017
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Is there any reason to take the 2tb Q box over the 1tb version?

I understand the obvious specs on the Sky website and won't be going 4K or need the extra storage or recording capabilities, is there any other driver to pay the extra?

Cheers, Steve.

Tycho

11,613 posts

273 months

Tuesday 7th March 2017
quotequote all
six wheels said:
Is there any reason to take the 2tb Q box over the 1tb version?

I understand the obvious specs on the Sky website and won't be going 4K or need the extra storage or recording capabilities, is there any other driver to pay the extra?

Cheers, Steve.
The 2tb box can record more programmes at the same time and also stream to more devices at the same time in addition to ultra HD.

TBH for the difference in price it is a no brainier.


Edited to correct atrocious spelling and grammar.

Edited by Tycho on Wednesday 8th March 08:07

MissChief

7,111 posts

168 months

Wednesday 8th March 2017
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Considering the minimal price difference spread across the length of the contract you'd be daft not to go for the 2TB.

xcentric

722 posts

219 months

Wednesday 8th March 2017
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apologies if I missed this, but it seems the 'favourites' has not been rolled out yet? Just had Q installed today and no favourites is a pita; considering reverting to old box......

chasingracecars

1,696 posts

97 months

Wednesday 8th March 2017
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You can't the lnb was changed and the old box will not work. That's what I have been told by sky on the phone.

PapaJohns

1,064 posts

153 months

Wednesday 8th March 2017
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Is it possible to hard wire the Qbox to my router, I'm getting a little tired of the sky cinema info/pictures not showing etc.i only have the main Q box,no minis .and the Q is right next to my router

Any help much appreciated

chasingracecars

1,696 posts

97 months

Wednesday 8th March 2017
quotequote all
PapaJohns said:
Is it possible to hard wire the Qbox to my router, I'm getting a little tired of the sky cinema info/pictures not showing etc.i only have the main Q box,no minis .and the Q is right next to my router

Any help much appreciated
Mine got even worse when I hardwired it!!

PapaJohns

1,064 posts

153 months

Wednesday 8th March 2017
quotequote all
chasingracecars said:
PapaJohns said:
Is it possible to hard wire the Qbox to my router, I'm getting a little tired of the sky cinema info/pictures not showing etc.i only have the main Q box,no minis .and the Q is right next to my router

Any help much appreciated
Mine got even worse when I hardwired it!!
Lol,I only asked as there's a warning bung in the qbox ethernet socket



Chongwong

1,045 posts

147 months

Wednesday 8th March 2017
quotequote all
It is possible and often better to connect the router to your main Q box as it will decrease the total metrics between everything in the mesh considerably due to the lower attenuation in a line When compared to wirelessly.

xcentric

722 posts

219 months

Wednesday 8th March 2017
quotequote all
chasingracecars said:
You can't the lnb was changed and the old box will not work. That's what I have been told by sky on the phone.
depends on the lnb that they replaced it with - some are hybrid..... (and I have my old sky dish as well :-)).

Anyone know when channel favourites will be rolled out, if at all?

and will the old box work with the new viewing card, or with its old one, or not at all?

ta.

rscott

14,762 posts

191 months

Wednesday 8th March 2017
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A form of favourites is on the roadmap, but not for a while. Possibly be here before the end of the year, but no guarantees on timescales.

xcentric

722 posts

219 months

Wednesday 8th March 2017
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rscott said:
A form of favourites is on the roadmap, but not for a while. Possibly be here before the end of the year, but no guarantees on timescales.
very bizzare.

I design systems like this for a living, and whilst the good bits of this are good, it's a pretty poor version to have released, tbh. It wouldn't make MVP in my company. Basic usability is poor; scrolling through loads of channels to find the ones you want is awful, search is slow with no shortcuts, channel browsing poor too. Not enough focus on the users, too much on the trendy tech.

PapaJohns

1,064 posts

153 months

Wednesday 8th March 2017
quotequote all
Chongwong said:
It is possible and often better to connect the router to your main Q box as it will decrease the total metrics between everything in the mesh considerably due to the lower attenuation in a line When compared to wirelessly.
I'll need to get an Ethernet cable,seems the sky installer has took the one from the HD+ box.

I also notice there's a option within the setup/network menu to hardwire it

Digitalize

2,850 posts

135 months

Thursday 9th March 2017
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xcentric said:
very bizzare.

I design systems like this for a living, and whilst the good bits of this are good, it's a pretty poor version to have released, tbh. It wouldn't make MVP in my company. Basic usability is poor; scrolling through loads of channels to find the ones you want is awful, search is slow with no shortcuts, channel browsing poor too. Not enough focus on the users, too much on the trendy tech.
Favourites is still scrolling through a list, search is the way to find things now, and soon voice search will make it even better in theory.

I never really saw the purpose of favourites, as I don't want to watch a channel I want to watch a specific program, something Q is more geared to, less about live TV more about programs on offer.

rscott

14,762 posts

191 months

Thursday 9th March 2017
quotequote all
xcentric said:
rscott said:
A form of favourites is on the roadmap, but not for a while. Possibly be here before the end of the year, but no guarantees on timescales.
very bizzare.

I design systems like this for a living, and whilst the good bits of this are good, it's a pretty poor version to have released, tbh. It wouldn't make MVP in my company. Basic usability is poor; scrolling through loads of channels to find the ones you want is awful, search is slow with no shortcuts, channel browsing poor too. Not enough focus on the users, too much on the trendy tech.
Search seems fine to me - I rarely have to enter more than 3 characters and then I can select from a short list.
Not sure what's wrong with channel browsing either. The live preview of the other channel is quite useful.

Sky had a lot of usage data from the Sky+HD boxes, so knew how infrequently the likes of favourites were actually used and hence put them further down the development roadmap than other more interesting features (voice search/control, for example)


craig1912

3,307 posts

112 months

Thursday 9th March 2017
quotequote all
xcentric said:
very bizzare.

I design systems like this for a living, and whilst the good bits of this are good, it's a pretty poor version to have released, tbh. It wouldn't make MVP in my company. Basic usability is poor; scrolling through loads of channels to find the ones you want is awful, search is slow with no shortcuts, channel browsing poor too. Not enough focus on the users, too much on the trendy tech.
Totally agree- used favourites all the time and it will make a big difference to usability when introduced. The search function is clunky, scrolling the letters etc. Also it's one thing having "all channels" but then if you want to watch say BBC 1 you then have to find the HD channel. The fact that it doesn't open at all channels when the home button is pressed is another poor feature

bristolracer

5,542 posts

149 months

Thursday 9th March 2017
quotequote all
craig1912 said:
xcentric said:
very bizzare.

I design systems like this for a living, and whilst the good bits of this are good, it's a pretty poor version to have released, tbh. It wouldn't make MVP in my company. Basic usability is poor; scrolling through loads of channels to find the ones you want is awful, search is slow with no shortcuts, channel browsing poor too. Not enough focus on the users, too much on the trendy tech.
Totally agree- used favourites all the time and it will make a big difference to usability when introduced. The search function is clunky, scrolling the letters etc. Also it's one thing having "all channels" but then if you want to watch say BBC 1 you then have to find the HD channel. The fact that it doesn't open at all channels when the home button is pressed is another poor feature
I think sky need to be mindful of making the q system overly complex and inaccessible.
I know we are all tech gods on here who can remap our 335s using nothing more than a raspberry pi running kodi,but many people out there are not. They just want to watch and record some TV. The original sky plus system was brilliant in its ease of use but as each generation goes by these systems become more complex and run the risk of alienating the core users.
The current reliability issues with q may well push people away or start the thought process of "this is expensive and it's not working what else is out there? "

Tycho

11,613 posts

273 months

Thursday 9th March 2017
quotequote all
craig1912 said:
Also it's one thing having "all channels" but then if you want to watch say BBC 1 you then have to find the HD channel. The fact that it doesn't open at all channels when the home button is pressed is another poor feature
That is an issue with the BBC who don't want the HD variant to be channel 101 as they still show SD only regional variants.

skahigh

2,023 posts

131 months

Thursday 9th March 2017
quotequote all
craig1912 said:
Totally agree- used favourites all the time and it will make a big difference to usability when introduced. The search function is clunky, scrolling the letters etc. Also it's one thing having "all channels" but then if you want to watch say BBC 1 you then have to find the HD channel. The fact that it doesn't open at all channels when the home button is pressed is another poor feature
That's where you're going wrong, use the number keys like writing a text message on a mobile phone in the 90's, wayyyyyyyy quicker and as said above, I usually only have to put in 3 letters max before I find what I'm looking for in the list to the right.

The search result prediction system for partial matches is astounding in my opinion, the weightings given to most recent or most viewed programmes must be spot on because the thing I'm looking for is usually in the top 2 or 3 results.