Skyq

Author
Discussion

Joscal

2,078 posts

200 months

Thursday 9th March 2017
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skahigh said:
That's where you're going wrong, use the number keys like writing a text message on a mobile phone in the 90's, wayyyyyyyy quicker and as said above, I usually only have to put in 3 letters max before I find what I'm looking for in the list to the right.

The search result prediction system for partial matches is astounding in my opinion, the weightings given to most recent or most viewed programmes must be spot on because the thing I'm looking for is usually in the top 2 or 3 results.
This! I find it very good too, despite initial annoyances I'm now very happy with it. I even like the remote although it is definitely too sensitive.

westtra

1,532 posts

201 months

Thursday 9th March 2017
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Well had sky q 24 hours and am liking it but the interface is a bit more clunky than sky + but will get used to it.

I find it takes a lot more clicks to get to most things except recordings and the exit button back to the tv which I both like.

toon10

6,175 posts

157 months

Thursday 9th March 2017
quotequote all
westtra said:
Well had sky q 24 hours and am liking it but the interface is a bit more clunky than sky + but will get used to it.

I find it takes a lot more clicks to get to most things except recordings and the exit button back to the tv which I both like.
My mate has just upgraded to Q and he said it took him a good weekend of playing to get used to it. He prefers it now but he had to stick with it! It did take him a while to demo stuff to me while he figured out where it was on the interface.

rscott

14,751 posts

191 months

Thursday 9th March 2017
quotequote all
westtra said:
Well had sky q 24 hours and am liking it but the interface is a bit more clunky than sky + but will get used to it.

I find it takes a lot more clicks to get to most things except recordings and the exit button back to the tv which I both like.
The latest update started rolling out today - they've moved TV guide & recordings so they're only 1 click from home..

Matt172

12,415 posts

244 months

Friday 10th March 2017
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Just had an email from sky to say voice search is now available

westtra

1,532 posts

201 months

Friday 10th March 2017
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Well bit annoyed today with on demand. Box is connected to router and can watch youtube and vevo but no on demand connection is available.

Broadband contract changed today but router set up is the same.

Openreach modem and airport express.

They got turned off earlier to do bit of fault finding bit back on and everything connected with no issues on other equipment.

Have also followed the guidance to empty the deleted items folder.

Anyone got any other suggestions? Have visitors so holding off phoning sky.

rscott

14,751 posts

191 months

Friday 10th March 2017
quotequote all
westtra said:
Well bit annoyed today with on demand. Box is connected to router and can watch youtube and vevo but no on demand connection is available.

Broadband contract changed today but router set up is the same.

Openreach modem and airport express.

They got turned off earlier to do bit of fault finding bit back on and everything connected with no issues on other equipment.

Have also followed the guidance to empty the deleted items folder.

Anyone got any other suggestions? Have visitors so holding off phoning sky.
It's not just you - quite a few reports on Sky's forum of it. I'd guess something died at their end..

westtra

1,532 posts

201 months

Friday 10th March 2017
quotequote all
rscott said:
It's not just you - quite a few reports on Sky's forum of it. I'd guess something died at their end..
Noticing that first searches came up with sporadic faults but looks more common so hopefully rules out the new broadband supplier.

CAH706

1,965 posts

164 months

Friday 10th March 2017
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I have the on demand issue. Slightly bad timing as my new 4k TV is arriving shortly and I will have nothing to play on it.

Unimpressed with Sky Q so far as I get loads of sub box issues. Have to turn off and on nearly every time I use them.

westtra

1,532 posts

201 months

Friday 10th March 2017
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And just like that doing nothing and its working again. See how long for.

DoctorX

7,273 posts

167 months

Friday 10th March 2017
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Many of my thumbnails are missing and my recordings aren't 'stacking'. Anyone had this?

creampuff

6,511 posts

143 months

Friday 10th March 2017
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Okey, I bought an LG TV which comes with a year of Sky Q. We already have Sky with the HD channels.

I don't like being a unwilling beta test dummy.

Should I get Sky Q?

I could live with the remote Sky Q box being not quite right, as the second TV isn't used much and can't get Sky now anyway. But I don't want to have any recurring problems with the main box.

craig1912

3,295 posts

112 months

Friday 10th March 2017
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DoctorX said:
Many of my thumbnails are missing and my recordings aren't 'stacking'. Anyone had this?
yep

download latest software and it will be ok for any future recordings but you can't do anything about what's already there

DoctorX

7,273 posts

167 months

Friday 10th March 2017
quotequote all
craig1912 said:
yep

download latest software and it will be ok for any future recordings but you can't do anything about what's already there
Thanks

PapaJohns

1,064 posts

153 months

Saturday 11th March 2017
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How do you download new software?

Digitalize

2,850 posts

135 months

Saturday 11th March 2017
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You can force a software update in the settings but if your serial isn't flagged for the new update it won't download, mine wasn't yesterday.

skahigh

2,023 posts

131 months

Saturday 11th March 2017
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My box was doing the thumbnail thing last week, I just turned it off at the mains and back on again, all new stuff after that had thumbnails.

MissChief

7,103 posts

168 months

Saturday 11th March 2017
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PapaJohns said:
How do you download new software?
The update hasn't been rolled out to all boxes yet and isn't on the download stream anyway.

Philv8s

545 posts

124 months

Saturday 11th March 2017
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We have had skyQ for about 6 weeks now, what a pain. We have a 2tb box and 2 mini boxes. Now wireless one had wired. The main box and wireless have been fine more or less but the second hard wired mini just refuses to work. Had about 6 engineer visits with new boxes main and mini tried but after a day the box refuses to connect to the main box again! The engineers say is our poor internet speed (3mb) but the other boxes work ok! Back on terrestrial tv now and given up on this one mini working.

MissChief

7,103 posts

168 months

Sunday 12th March 2017
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Philv8s said:
We have had skyQ for about 6 weeks now, what a pain. We have a 2tb box and 2 mini boxes. Now wireless one had wired. The main box and wireless have been fine more or less but the second hard wired mini just refuses to work. Had about 6 engineer visits with new boxes main and mini tried but after a day the box refuses to connect to the main box again! The engineers say is our poor internet speed (3mb) but the other boxes work ok! Back on terrestrial tv now and given up on this one mini working.
Your internet speed is NOT the cause of connectivity issues between your Mini boxes and the main box. You could disconnect the Router from the Telephone socket and it should still work for up to 24 hours.