SKY Q any good?
Discussion
Had it for a few weeks now and like everyone else (including the engineer) have binned the touch controller. It feels very much like the UI designers liked the look of KODI when creating the new layouts.
It's does seem to be a little buggy sometimes from silly things like not being able to change channel to stuff not recording. A reboot does fix it but thats a pain!
It's does seem to be a little buggy sometimes from silly things like not being able to change channel to stuff not recording. A reboot does fix it but thats a pain!
I found it frustrating at first as it is different but after a week or so I definitely prefer it. I initially used the normal controller as I couldn't get on with the Bluetooth one but have now got the hang of it and actually like it now although it is very sensitive.
Works out cheaper for me too as I had multi room so very happy. I'm also very impressed with Sky's customer service when I've needed to use it, they seem to have really upped their game.
Works out cheaper for me too as I had multi room so very happy. I'm also very impressed with Sky's customer service when I've needed to use it, they seem to have really upped their game.
mandos_01 said:
Extra £10 on normal q isn't though they have just sent it live.surveyor_101 said:
mandos_01 said:
Extra £10 on normal q isn't though they have just sent it live.Had an engineer round last week to solve a problem that had developed with one of the other boxes. I commented how impressed I was with the call handler when I rang and he told me that all Sky Q customers are classed as premium customers at the moment so get direct through to someone who knows what they are talking about. All issues now resolved and very impressed with Sky Q, great to record 4 or so channels at once so no need to search out programmes on +1 in SD anymore. Great news that 4K will be no extra, looking forward to the sport.
First world problems, I know, but Q isn't really ready for consumers yet
I'm technical and the number of issues that should have been ironed out with proper testing is ridiculous
The mini boxes frequently loose connection to the main box and they get red hot - I mean so hot that they need coasters underneath them as they are too hot to touch
There appears to have been a complete lack of user interface testing - the functionality has gone backwards and is inconsistent - eg the up and down arrows scroll through the channels in a different direction depending on whether you are in the menu or the search and scan banner. You can't fast forward a set time anymore, favourite channels have gone, no remote record, planner is an afterthought. The ipad download feature is only available on some recordings ... the list goes on
My experience of support is that they couldn't care less - certainly not premium!
I'm technical and the number of issues that should have been ironed out with proper testing is ridiculous
The mini boxes frequently loose connection to the main box and they get red hot - I mean so hot that they need coasters underneath them as they are too hot to touch
There appears to have been a complete lack of user interface testing - the functionality has gone backwards and is inconsistent - eg the up and down arrows scroll through the channels in a different direction depending on whether you are in the menu or the search and scan banner. You can't fast forward a set time anymore, favourite channels have gone, no remote record, planner is an afterthought. The ipad download feature is only available on some recordings ... the list goes on
My experience of support is that they couldn't care less - certainly not premium!
TwigtheWonderkid said:
1. Sky Q silver has 5 tuners instead of the usual 2. So, depending on the number of mini boxes used on other TVs, you can record 5 programs at once. Or record 4 and watch 1. Or record 3 and watch 2. Or record 2 and watch 3. (if you have 2 miniboxes)
2. The main Sky Q box covers the whole house. So all the min boxes in other rooms all feed into the main box. If your kids have sky in their room at the mo, it runs separately to the sky box in the main tv room. With sky q you have the main box and miniboxes feed into it. If you and the wife record adult movies, then junior will be able to see that on the planner in their room!!! Because their planner is your planner. So it's not for everyone.
3. You'll need Sky Q to get 4k broadcasts, currently some movies and PL football as of next month.
4. SkyHD is owned, Sky Q is rented. Any faults, it's down to Sky to sort it.
I think those are the main differences, plus a host of less important stuff.
Not quite. The Silver box has 12 tuners. 4 used for recordings, 2 for minis, 2 for tablets, 1 for live viewing on the main box, 1 for miniguide PIP on main box, 1 for EPG/background data transfers and 1 spare. 2. The main Sky Q box covers the whole house. So all the min boxes in other rooms all feed into the main box. If your kids have sky in their room at the mo, it runs separately to the sky box in the main tv room. With sky q you have the main box and miniboxes feed into it. If you and the wife record adult movies, then junior will be able to see that on the planner in their room!!! Because their planner is your planner. So it's not for everyone.
3. You'll need Sky Q to get 4k broadcasts, currently some movies and PL football as of next month.
4. SkyHD is owned, Sky Q is rented. Any faults, it's down to Sky to sort it.
I think those are the main differences, plus a host of less important stuff.
So you can record 4 programmes, and watch 5 different ones (across the main box, 2 minis & 2 tablets).
TwigtheWonderkid said:
_Rich_ said:
Out of interest,
Do you need super fast broadband for the 4k content like i believe you need with bt?
and
Do they change the LNB on the satellite? i only ask as I've changed mine not so long back to allow me to run eight satellite cables through the house (freesat in the other rooms)
4K is tempting me especially for football and film.
No, the 4K signal comes in via the dish, not broadband.Do you need super fast broadband for the 4k content like i believe you need with bt?
and
Do they change the LNB on the satellite? i only ask as I've changed mine not so long back to allow me to run eight satellite cables through the house (freesat in the other rooms)
4K is tempting me especially for football and film.
Yes, they keep the original dish but ugrade all the attached components.
Big_Dan said:
First world problems, I know, but Q isn't really ready for consumers yet
I'm technical and the number of issues that should have been ironed out with proper testing is ridiculous
The mini boxes frequently loose connection to the main box and they get red hot - I mean so hot that they need coasters underneath them as they are too hot to touch
There appears to have been a complete lack of user interface testing - the functionality has gone backwards and is inconsistent - eg the up and down arrows scroll through the channels in a different direction depending on whether you are in the menu or the search and scan banner. You can't fast forward a set time anymore, favourite channels have gone, no remote record, planner is an afterthought. The ipad download feature is only available on some recordings ... the list goes on
My experience of support is that they couldn't care less - certainly not premium!
This was my concern and certainly the case when they launched hd, first 6 months had 3 new boxes.I'm technical and the number of issues that should have been ironed out with proper testing is ridiculous
The mini boxes frequently loose connection to the main box and they get red hot - I mean so hot that they need coasters underneath them as they are too hot to touch
There appears to have been a complete lack of user interface testing - the functionality has gone backwards and is inconsistent - eg the up and down arrows scroll through the channels in a different direction depending on whether you are in the menu or the search and scan banner. You can't fast forward a set time anymore, favourite channels have gone, no remote record, planner is an afterthought. The ipad download feature is only available on some recordings ... the list goes on
My experience of support is that they couldn't care less - certainly not premium!
Sky don't seem to care, my 2tb box isn't that reliable and my friend got the 1tb which he is only his umpteen replacement.
Don't think I have ever had a box that didn't need some attention every 6 months.
Big_Dan said:
First world problems, I know, but Q isn't really ready for consumers yet
I'm technical and the number of issues that should have been ironed out with proper testing is ridiculous
The mini boxes frequently loose connection to the main box and they get red hot - I mean so hot that they need coasters underneath them as they are too hot to touch
My experience of support is that they couldn't care less - certainly not premium!
Early adopter here - had my Q installed wk 2.I'm technical and the number of issues that should have been ironed out with proper testing is ridiculous
The mini boxes frequently loose connection to the main box and they get red hot - I mean so hot that they need coasters underneath them as they are too hot to touch
My experience of support is that they couldn't care less - certainly not premium!
In 4 months, I have had 2 occasions where my mini box won't show a TV picture (but all recorded content is available). A quick re-boot of router/silver/mini and all is back to normal.
1st time this happened, support we're VERY helpful.
Other than that, it's been faultless (though the bluetooth remote is st and was quickly replaced by my old Harmony One).
Chris Stott said:
Big_Dan said:
First world problems, I know, but Q isn't really ready for consumers yet
I'm technical and the number of issues that should have been ironed out with proper testing is ridiculous
The mini boxes frequently loose connection to the main box and they get red hot - I mean so hot that they need coasters underneath them as they are too hot to touch
My experience of support is that they couldn't care less - certainly not premium!
Early adopter here - had my Q installed wk 2.I'm technical and the number of issues that should have been ironed out with proper testing is ridiculous
The mini boxes frequently loose connection to the main box and they get red hot - I mean so hot that they need coasters underneath them as they are too hot to touch
My experience of support is that they couldn't care less - certainly not premium!
In 4 months, I have had 2 occasions where my mini box won't show a TV picture (but all recorded content is available). A quick re-boot of router/silver/mini and all is back to normal.
1st time this happened, support we're VERY helpful.
Other than that, it's been faultless (though the bluetooth remote is st and was quickly replaced by my old Harmony One).
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